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My daughter and I arrived to check in late(about 10:30 pm) and the lobby was locked. I was directed to an ill-lighted window around the corner. I told them of my reservation and that it was already paid for after giving them my ID. She...More
I would not know what the surrounding neighborhood is like, but for the money this was an excellent motel. The room was clean with up to date fixtures and an adequate breakfast. Employees were friendly, so for an overnight I would definitely stay here again.
Response from BWRaleigh, Manager at Best Western Raleigh North-DowntownResponded 12 February 2018
Thank you for taking the time to share your feedback on trip advisor. Your feedback is very important to us. Commitment to service and our guests satisfaction is our main concern. Thank you for staying with us!!
Darie F. | Assistant General Manager
Great example of me not being able to check reviews due to lack of internet access.
First off: Room smelled musty upon entry and mosquitoes and flies flying were lingering. Next: Property is dog friendly. Great. But my dog found pieces of Hershey's chocolate scattered...More
The Front Office Supervisor and the young African American gentleman (new hire) made my stay very pleasant. The breakfast was outstanding from the automatic pancake machine to the scrambled eggs and ham.
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We stayed here for one night on our way to Georgia as the rate seemed reasonable. We had to change rooms THREE times because rooms were dirty, beds were not made and smelled like a smoky motel. When I called the lobby the first time...More