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Extended Stay America - Raleigh - North - Wake Forest Road

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Traveller (12)
Room & Suite (18)
Dining (1)
Overview
  • Excellent28%
  • Very good18%
  • Average5%
  • Poor14%
  • Terrible35%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (101)
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1 - 5 of 101 reviews
Reviewed 8 March 2018

no extras here except for t.v. and iron and ironing board. Bring your own hair dryer , clothes hangers, and kitchen utensils/ pans if you want to use the kitchen. A good price for the basics. We would stay here again.More

Review collected in partnership with Extended Stay
Thank X1178NYruths
Response from 00esa, Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded 9 March 2018

Thank you for choosing our hotel. We are sorry we missed meeting some of your expectations regarding your room. Bath amenities like hair dryers are available at the front-desk and are always complimentary. To ensure cleanliness of kitchenware upon check-in, brand standards require us to...More

Hotel's Favourite
Reviewed 25 April 2017 via mobile

I have been very satisfied with my stay here. All of the staff have been very kind and willing to help in any way. My room was clean and anything I needed i was able to get. The manager Beth is exceptional. She has been...More

Thank Kim W
Reviewed 28 February 2018 via mobile

OMG, where to begin. Booked a room through their company reservation service. Upon arrival, I was very rudely told that they did not have the room I booked, only after I was sent to another room. On my journey through the dimly lit parking lot,...More

2  Thank nctraveler458
Response from 00esa, Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded 1 March 2018

Thanks for being our guest. We are sorry for the cleanliness issues you had while here and we regret the inconvenience this caused. We are working with our housekeeping team to tighten procedures to ensure that we deliver a superb stay every time. Again, we...More

Reviewed 29 January 2018

The desk clerk was EXTREMELY RUDE. THE ENTIRE EXPERIENCE WAS AWFUL! When I went to my room, there was nothing in the kitchen. I called the front desk and was told, "we don't have anything to give you - everything is out". I asked what...More

Review collected in partnership with Extended Stay
Thank debrag588
Response from 00esa, Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded 30 January 2018

Debrag, we sincerely apologize for the difficulty you had during your stay. Our team takes prides on delivering wonderful hospitality, and we're sorry this was not your experience with us. We have discussed your feedback with our hotel team to make improvements and ensure we...More

Reviewed 26 January 2018 via mobile

Got there checked in, they gave me room. Then I open my room to someone sleeping in it. Front desk girl was super rude and extremely unprofessional. Place looked dirty. And to top it off they won't refund me for the night I didn't stay....More

Thank Stephanie L
Response from 00esa, Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded 27 January 2018

Stephanie, we are sorry for what you experienced and moreover, one of our associates was rude to you. We apologize for this isolated behavior and thank you for informing us of this incident. Meanwhile, with regards to your refund, please contact us at our hotel...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$59 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$59 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (12)
Room & Suite (18)
Dining (1)
Questions & Answers
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Room Tips
"Bring your own pillows and maybe an extra blanket."
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"Ask for coffee pot at the front desk."
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"Ask for 1st floor accommodation."
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"worse than minimal"
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