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My experience at the Holiday Inn in Raleigh was wonderful. One particular instance that happened to stick out for me was a casual Wednesday morning. I was trying to eat my complimentary breakfast, but they ran out of their delicious breakfast potatoes, not once but...More
I haven't stayed in a Holiday Inn for more than 10 years and boy was I astonished and surprised on how nice and accommodating the property was! The hotel was very comforting, quiet, and affordable. The front desk associate was very warm and thanked me...More
Response from Andrew S, Front Office Manager at Holiday Inn Raleigh-NorthResponded 8 September 2017
Thank you so much for your wonderful review. We are delighted to hear that your stay was so pleasurable and that our staff was so welcoming. We truly hope to see you again in the future. Take care.
I am writing this due to my recent stay at this hotel. Have stayed here since 2008, always very pleased, until this trip. I stayed in room 610, one night and went home the next day. Bad thing is, I was bitten by bed bugs....More
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Response from IHGService, Guest Relations Manager at Holiday Inn Raleigh-NorthResponded 1 week ago
Thanks for choosing us and for leaving a review. I'm happy that you have once again chosen to stay with us. However, it is regrettable to know that we failed to make your recent stay more comfortable. We take comments such as these...More
from to 2016 to 2017, they improved the rooms and changed the menu for better. I liked the grilled salmon. the breakfast sill the same, they should include something else or have a better variety. the staff is GREAT..always smiling and helpful.
It was by far one of worst hotel rooms, I was ever stayed in and I travel quite a bit both for work and pleasure. You could really feel it especially when you just enter the room. It was pretty obvious cleanliness wasn't one of...More
Response from Andrew S, Front Office Manager at Holiday Inn Raleigh-NorthResponded 20 January 2018
I am so sorry to hear that your stay was so unpleasant and that your room quality was sub-par. I am further distressed by hearing that my team would not change your room or offer to switch out the PTAC unit. I will be bring...More