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Comfort Suites

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75 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Boston, Massachusetts
Reviewed 2 weeks ago

I normally enjoy my stays at comfort suites but this was by far the WORST hotel experience ever !!! We checked in late and I was ready to get into my room but upon arriving the front doors were locked so we had to wait out in the cold. There was no sign of anyone at the front desk for...

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Helpful?
Thank frequenttraveler0901
Shawn-Maurice P, Director of Sales at Comfort Suites, responded to this review

Dear Recent Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. But unfortunately our policy is if someone be it you or your guest smokes in our suites there is a fee. Your...

Dothan, Alabama
Reviewed 3 weeks ago

I was in Raleigh on business, and I booked a room at the Comfort Suites Arena. The hotel has a 5-star rating, so I was pretty sure it was going to be awesome. The hotel is very beautiful, and it looks brand new. The night receptionist was very nice. She gave me a downstairs room, really close to the reception...

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Helpful?
Thank Lasher1961
Shawn-Maurice P, Director of Sales at Comfort Suites, responded to this review

Dear Recent Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an more enjoyable experience for each of our future guests. I hope you will visit...

Reviewed 3 weeks ago via mobile

When I was staying I left a cash deposit, instead of putting a card. (Somebody just did purchases from my acct and I blocked everything.) Front desk asked for 100$, so that's what I left them. Next day when I was checking out, front desk girl asked me to wait to check if everything ok in the room and then...

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Helpful?
Thank Olga S
Shawn-Maurice P, Director of Sales at Comfort Suites, responded to this review

Dear Olga, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. But unfortunately our policy is if someone be it you or your guest smokes in our suites there is a fee. Your satisfaction...

Reviewed 24 October 2016

Selena at the front desk was WONDERFUL! Her level of customer service made our stays such a pleasure. We booked workers here to help with Hurricane work. The workers were very pleased with the hotel and we all felt very taken care of!!

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Helpful?
Thank Amanda G
Shawn-Maurice P, Director of Sales at Comfort Suites, responded to this review

Dear Amanda, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an more enjoyable experience for each of our future guests. We hope to see you again...

Charlotte, North Carolina
Reviewed 8 October 2016

Clean hotel staff was very nice and helpful at check-in and check-out. Salena was very nice and helpful. I will definitely stay again. I forget the ladys name on night shift, she helped me solve a minor personal problem.

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Helpful?
Thank pamelafoxxy
Shawn-Maurice P, Director of Sales at Comfort Suites, responded to this review

Dear Pamela, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an more enjoyable experience for each of our future guests. We hope to see you again...

Reviewed 6 October 2016

room was great, no problems. Second night it sounded like the people above us were building a house! we called front desk and it stopped for a few hours but then back again. Besides that it was nice. The continental breakfast was good, guy at front desk acted like he didnt want to be there, bad day i guess.

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Helpful?
Thank sandracL8808MJ
Shawn-Maurice P, Director of Sales at Comfort Suites, responded to this review

Dear Sandra, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an more enjoyable experience for each of our future guests. We hope to see you again...

Chapel Hill, North Carolina
Reviewed 22 September 2016

We just needed a place to crash before flying out next morning so we decided to go a bit cheap. We were very pleased to see that we were getting more than we paid for. Very clean rooms. Plenty of space. Very nice staff. They let us park our car there for the entire week for a small fee and...

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Helpful?
Thank John R
Shawn-Maurice P, Director of Sales at Comfort Suites, responded to this review

Dear John, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an more enjoyable experience for each of our future guests. We hope to see you again...

Inverness, United Kingdom
Reviewed 21 September 2016 via mobile

We were only in town for one night to attend a show at Walnut Creek. Check in was fast and friendly. Room was clean & comfortable. Ther was also an good choice of foods available for breakfast in the morning before we left. Would use again.

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Helpful?
Thank Elliot G
Shawn-Maurice P, Director of Sales at Comfort Suites, responded to this review

Dear Elliot, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an more enjoyable experience for each of our future guests. We hope to see you again...

Cincinnati, OH
Reviewed 17 September 2016

Very nice property; well taken care of. The rooms were clean and the staff extremely friendly and helpful. Highly recommend. We had a room with two queen beds, and there was also a fold-out sofa. Plenty of room to hang out in the room if desired. I would highly recommend this hotel and would definitely stay here again.

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Helpful?
Thank treewoman
Shawn-Maurice P, Director of Sales at Comfort Suites, responded to this review

Dear Recent Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an more enjoyable experience for each of our future guests. We hope to see you...

Reviewed 16 September 2016

Traveled to Raleigh for the Cheap Trick/Joan Jett/Heart concert and booked this hotel because it was about 10 minutes away from the venue. My mom and I were really surprised and very pleased at how much we enjoyed our stay. Although I'd advise anyone who is injured/disabled to keep in mind that the entrance is on top of a hill,...

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Helpful?
1Thank gravitydefyer
Shawn-Maurice P, Director of Sales at Comfort Suites, responded to this review

Dear Recent Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an more enjoyable experience for each of our future guests. We hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Comfort Suites, a Raleigh hotel near Alltel Pavilion. The Comfort Suites® hotel is situated off the Interstate 440 beltline and minutes from the historic downtown area. This Raleigh hotel is convenient to several sporting and entertainment venues like the Alltel Pavilion, Walnut Creek Softball Complex, Five County Stadium and WRAL Soccer Complex. The Raleigh-Durham International Airport is less than 20 miles away. Some of the finest colleges and universities are nearby, including North Carolina State University, Saint Augustine's College, Shaw University, Peace College and St. Mary's College. WakeMed, home to North Carolina's only 24-hour freestanding Children's Emergency Department, world-famous Heart Center, neuro-intensive care unit and rehab facilities, is only one mile from the hotel. There are a wide variety of restaurants and cocktail lounges located in the surrounding area. Browse specialty shops at Crabtree Valley Mall, Triangle Town Center and the State Farmers Market. Visitors will enjoy touring the North Carolina State Capitol and local museums. Full-service features and amenities include:Free extended deluxe continental breakfast Free coffee in the lobby Free weekday newspaper Free local calls Free parking Guests are invited to take advantage of the exercise room located on the premises. Business travelers will appreciate conveniences like free high-speed Internet access and copy and fax services. This Raleigh hotel has large conference and banquet facilities available to accommodate most events and business functions. There is also an on-site business center for guest convenience. All elegantly appointed guest suites feature coffee makers, hair dryers, irons, ironing boards, microwaves, refrigerators and cable television. Whirlpool suites and executive suites are available. Whether traveling to the Raleigh area for business or pleasure, the Comfort Suites hotel offers a tranquil and private respite in a pristine setting. Come stay with us and allow us to pamper you. ... more   less 

Additional Information about Comfort Suites

Address: 1309 Corporation Parkway, Hwy 64/264 East, Raleigh, NC 27610
Region: United States > North Carolina > Raleigh
Price Range: $132 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Comfort Hotel Raleigh
Raleigh Comfort Suites
Comfort Suites Raleigh
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great hotel with Wonderful Customer Service”
 of 5 bubbles amandag119, 24 Oct 2016 | Read review
“I enjoyed the suite. Plenty of room.”
 of 5 bubbles pamelafoxxy, 7 Oct 2016 | Read review
“Our third floor room had a good view of the entire parking lot, which we like, because we like to have a visual of our vehicle.”
 of 5 bubbles gravitydefyer, 15 Sep 2016 | Read review
“Clean and smelled good”
 of 5 bubbles justino639, 21 Jul 2016 | Read review
“Ask for a room away from the meeting area. There was church band and I was trying to rest in afternoon.”
 of 5 bubbles GreenvilleRodeway, 17 May 2016 | Read review
5 of 5
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