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Americas Best Value Inn Crabtree Raleigh

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Americas Best Value Inn Crabtree Raleigh
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149 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Reviewed 1 week ago

This is a modest hotel. The main problem is that they have 3 floors...and no elevator. We booked a kings size bedroom...it was on the 3rd floor: My husband is handicapped so, the girl at the front desk changed it for a double bedroom on the 1st floor. Not what we wanted, but we stayed there only for one night....

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Helpful?
Thank Gabriela H
Jersey City, New Jersey
Reviewed 29 September 2016 via mobile

I had a very good experience staying here, the rooms were clean and service was great. Stayed here during my visit to Raleigh for client meetings and really appreciated how helpful everyone was. I would certainly recommend this hotel.

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Helpful?
Thank sohinshah1
Guest_relations2k, Guest Relations Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Guest Great reviews, kind words and a 5 star rating has a motivating effect in that we continue to offer our best services on a consistent basis.

Reviewed 18 August 2016

We were in the process of moving to Raleigh and needed a hotel for a week that accepted pets and was affordable. We should have known that you get what you pay for because the room was terrible. There was a cigarette burn in the curtain (rooms are nonsmoking), the paint was peeling off the bathroom ceiling and we found...

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Helpful?
Thank scott p
Guest_relations2k, Guest Relations Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Guest We are sorry that your experience with us has not been a happy one. Nevertheless, we take your allegations seriously and will work on remedying them.

Reviewed 10 August 2016 via mobile

Stay here every time we are close enough, decent hotel we work 3rd shift doing tile repairs. They let us check in early and the Crabtree mall is just hop and skip away away to eat a nice lunch and walk around the mall so your not stuck in your room all day

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Helpful?
Thank Steffen B
Guest_relations2k, Guest Relations Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Guest Thanks for the glowing remarks and a 5 star rating. Good customers like you do not hesitate to share good experiences and appreciate it very much. You are our favorite customer and we would like to see you as often as we could at our facilities.

Reviewed 3 August 2016 via mobile

I was slightly worried about staying at this hotel; however, the amount of days I needed to stay in Raleigh, this hotel offered the best price. Pros: Comfy bed: surprisingly comfortable bed, felt like I was sleeping on a cloud. The bedding could be replaced/renewed, but the bed was so comfy I didn't care much. Sweet housekeeping staff: Very sweet,...

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Helpful?
Thank Ms G
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for staying with us for 11 days! We're glad you slept comfortably, and that you found our staff helpful and friendly, our location convenient, and our bathrooms updated. We do strive to maintain and upgrade our building while keeping our rates reasonable, and will keep your suggestions in mind. We hope to see you again next time you're in...

Goldsboro, North Carolina
Reviewed 27 July 2016

We were on a business trip to Raleigh, NC and were looking for something very close to our business venue and one that would be a good value. We were surprised to find this quaint hotel nestled right next to Crabtree Valley Mall and extremely close to our business venue. Every one of the staff members that we encountered during...

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Helpful?
Thank Sherry M
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for your generous review. As you mentioned, we offer a great Raleigh location - near the popular Crabtree Valley Mall with all of its shopping and dining options. We're located between the airport and downtown Raleigh, and within a short driving distance to local universities, downtown events and Rex Hospital. Thank you for recognizing our staff, breakfast quality and...

Reviewed 21 July 2016

Stopped here before the airport. Really nice place for this company and for the good price. This place had a clean room, a friendly staff, and a decent breakfast. Im not always impressed with America Best Inns but this one was a good buy.

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Thank Rick D
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

As you mentioned, we do strive for "Clean and Friendly!" Thanks for taking the time to write a review and we'll look forward to your next visit.

Danbury, Connecticut
Reviewed 19 July 2016

Visiting a local university in July and this ABVI was reasonably priced. Located near other well known hotels and the Crabtree Mall. Check in was quick and the desk staff was polite and welcoming. The hall on the same floor as as the lobby did smell of smoke even though the rooms were non smoking rooms. The room & bathroom...

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Thank momfromCT987
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thank you for recognizing our staff as polite and welcoming. Our smoking rooms are now limited to one section of the hotel; we're sorry you encountered the smell of smoke in one our public areas. We're glad you found your room clean and comfortable with all appliances working fine. As you mentioned, we may not have as many frills as...

Kansas City, Kansas
Reviewed 24 June 2016

Check in was smooth and friendly paying attention to details. Late arrival and left early but a great price for better than decent room. I pretty much stay in a different hotel every night so it is was easy to give this a good rating. I should mention my room was main floor and easy access. If your room is...

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Thank Lifeis2good2stopnow
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for your kind review and good rating! We're glad your check-in was smooth and informative, and that you were satisfied with your room. As you mentioned, all rooms on the main floor are easily accessible (no steps at all). We'll look forward to your next visit.

Florida Panhandle, Florida
Reviewed 20 June 2016 via mobile

A great location for an overnight business trip. The reception was very welcoming. The room quality was average. The complimentary free breakfast was decent. Parking was adequate. A shopping mall with various eateries is close--would not recommend walking to it.

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Thank HouseNotAHome
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for noting the welcoming reception and our great location. We're near major highways, between the airport and downtown Raleigh, and in one of Raleigh's best shopping and restaurant areas. (As you mentioned most people drive to the mall rather than walk uphill.) Thanks for your review!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Americas Best Value Inn Crabtree/Raleigh located just outside the Raleigh Beltline, only 5 miles from the center of the city and the capital city of North Carolina. Our 58 spacious newly renovated guest rooms provide guests with all of the comforts of home including free wireless high-speed Internet access, microwave, mini-fridge, cable TV with HBO, hairdryer, and free local calls. We also offer a free deluxe continental breakfast, modern business center, fitness room, and guest laundry facility. You can golf at the nearby Carolina Country Club, walk to an array of restaurants including McCormick and Schmick's Seafood, Brio Tuscan Grille, P.F.Chang's, or go shopping at the Crabtree Valley Mall. Our hotel is close to both North Carolina State University and Meredith College. Whether traveling on business at one of the government offices or Research Triangle Park, attending a convention, or just taking in the sights you are ensured a convenient, quiet, and comfortable stay. Our pet friendly hotel offers unbeatable service, an attentive 24-hour front desk staff, and competitive rates. At Americas Best Value Inn Crabtree/Raleigh, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 

Additional Information about Americas Best Value Inn Crabtree Raleigh

Address: 3921 Arrow Dr, I-440 at Exit #7, Raleigh, NC 27612-4624 (Formerly Windsor Inn Raleigh)
Region: United States > North Carolina > Raleigh
Price Range: $99 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn Crabtree Raleigh 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Hotel Style:
#2 Best Value Hotel in Raleigh
#25 Family Hotel in Raleigh
#30 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn Crabtree Raleigh staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room is on the first floor. There is no elevator.”
 of 5 bubbles gabrielah405, 28 Nov 2016 | Read review
“Stay at another hotel.”
 of 5 bubbles scottpG2953IJ, 18 Aug 2016 | Read review
“Good place for the price”
 of 5 bubbles rickd117, 21 Jul 2016 | Read review
“no elevator so if you can't do stairs request bottom floor.”
 of 5 bubbles wendybush1, 9 May 2016 | Read review
“pet friendly!!!!”
 of 5 bubbles kimberlyd245, 4 May 2016 | Read review
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