We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Embassy Suites by Hilton Raleigh - Crabtree

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Embassy Suites by Hilton Raleigh - Crabtree
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

838 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Embassy Suites by Hilton Raleigh - Crabtree
See the most recent reviews
Showing 825: English reviews
South Carolina
Reviewed 2 weeks ago

First review I have ever written after years of traveling for business and pleasure. I felt obligated to others that may consider this hotel. The expression putting lipstick on a pig comes to mind to best describe this establishment. Let's start with room....Dirty overall. Bathroom had some type of sediment on door. Bar sink was too tight to turn the...

 Report
Helpful?
2Thank cwh915
00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Dear cwh915, Thank you for being a guest at our hotel and for letting us know about your stay. I am disappointed we failed to meet your expectations and would have welcomed the opportunity to address these issues while you were still here. There is nothing more important to us than making sure you have a comfortable and relaxing stay....

Asheville, North Carolina
Reviewed 2 weeks ago

All updates were completed at this stay. Excellent experience in comfortable, clean and modern suites. Evening reception and breakfast the next morning were also excellent. Friendly and accommodating staff. Used indoor, heated pool and exercise areas and they were also very modern and clean.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank David H
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

David, thank you for staying with us once again at the Embassy Suites Raleigh - Crabtree. We are glad you were comfortable here and that you enjoyed our daily cooked-to-order breakfast and evening reception offering light snacks and beverages. We also appreciate you recognizing the exceptional service provided by our staff. It was a pleasure hosting you, and we hope...

Reviewed 2 weeks ago

We had a great overall experience at this location. Staff was extremely helpful and willing to help out whenever I needed anything while I was here recuperating from surgery and my husband was here for the Fed Ex Ground seminar. Thanks for all your help.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Debra F
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Debra, thank you for being our guest at the Embassy Suites Raleigh - Crabtree. We are glad our location was perfect for your medical needs and also for the seminar your husband was attending. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! We appreciate...

New York City, New York
Reviewed 3 weeks ago

Overall, the stay has been very pleasant but Id rate it as average given several annoyances. First the shuttle service from the airport is SLOOOWW. it took 55 minutes from when we called the hotel until the time the shuttle arrived. When it finally did, it picked us up and did a big loop around the airport and turned back...

 Report
Helpful?
Thank Evan D
00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Dear Evan D, Thank you for staying at our hotel and writing about your experience. On behalf of our team, I apologize for your stay being less than perfect. We appreciate comments such as yours as they will help us improve our service to our guests. Thanks again for your valuable feedback. Please come back and see us again soon....

New Jersey
Reviewed 3 weeks ago

Very nice and clean hotel, near to the Crabtree Mall. The evening reception was very nice every night. Nice and courteous employees. will recommend it to anyone visiting the Raleigh area. this hotel made miy first trip to North Carolina a very enjoyable one.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Mery S
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Mery, thank you for sharing the wonderful review regarding your visit at Embassy Suites Raleigh - Crabtree while attending a wedding. We make every effort to provide each guest with an outstanding experience, so I will be sure to share your compliments with the entire team for a job well done. We appreciate your recommendation and hope that you will...

Chesapeake, Virginia
Reviewed 3 weeks ago

Nice in every way, great location, friendly staff. Very good experience & definately would stay again. The breakfast was a full breakfast with everything, the pool was great & the kids enjoyed it. Loved the location to shopping, food, and entertainment.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank goldenrefunder
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Dear goldenrefunder, Thank you for your glowing review. I am so glad we met all your expectations and that there was something for every member of your family to enjoy. We are also pleased that you enjoyed our breakfast offerings and the service. We appreciate your business and look forward to welcoming you all back to the Embassy Suites Raleigh...

Durham, North Carolina
Reviewed 3 weeks ago

This hotel is very clean and nice for the price. Its quiet and has a lot of parking at the property. The mall is right across the street and there is plenty to do in the area. Staff was great too!!!!!

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank 116breeb
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for reviewing the Embassy Suites Raleigh - Crabtree. It is great to know you loved our renovations and that you felt we provided an excellent value for the price paid. We appreciate your nice comments about our facilities and location and look forward to having you visit us again the next time that you're in the Raleigh area....

Chicago
Reviewed 3 weeks ago

Good business hotel with access to mall. Room service was a little inconsistent in terms of service and quality. Good value though for business travel. Accessing complimentary internet service was over complicated. Early morning fire alarm a little annoying.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank steveny576
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for staying at the Embassy Suites Raleigh - Crabtree during your business trip to our area. We are happy that you found us to be affordable and liked our location which was perfect for your travel needs. Having said that, I am sorry for the inconvenience you experienced during your visit. I have discussed your concerns with the...

Raleigh, North Carolina
Reviewed 4 weeks ago

The check in experience was terrible !!! The front desk agent was very unprofessional, unhelpful and didn't care about giving information about hotel. For a Hilton hotel and for the price that I was paying I was expecting better service

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank silviacY528YO
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for sharing your review and the details surrounding your recent stay. Please accept my sincere apology for your disappointing check-in experience, and for failing to live up to your service expectations. Rest assured we are taking action to prevent this from happening again. We hope you will give us the opportunity to make it up to you on...

Miami Beach, United States
Reviewed 4 weeks ago

Staff was very courteous amenities and accommodations are excellent to include the managers reception and the made to order breakfast included in your stay. I would recommend this Hotel and I will make this my hotel of choice on my next visit

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Jasmine W
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Jasmine, thank you for taking the time to post this wonderful review about your visit to the Embassy Suites Raleigh - Crabtree. We are delighted to know you were completely satisfied with your room and the amenities we offer. Our entire staff works hard daily to meet and exceed our guests' expectations, so we are glad that we accomplished this...

188 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (112)
Viewed
Hotel & Grounds (25)
Viewed
View from Room (20)
Viewed
Dining (3)
Viewed
Room/Suite (32)
Viewed
Bathroom (7)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (76)
Viewed
Room/Suite (20)
Viewed
Hotel & Grounds (16)
Viewed
Dining (9)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (11)
Viewed
Bathroom (5)
Viewed
View from Room (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Raleigh hotels
1.0 km away
Homewood Suites by Hilton Raleigh Crabtree Valley
0.2 km away
Raleigh Marriott Crabtree Valley
1.2 km away
Hilton Garden Inn Raleigh / Crabtree Valley
Show Prices
Show Prices
Show Prices
11.2 km away
Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek
3.3 km away
Renaissance Raleigh North Hills Hotel
1.2 km away
Residence Inn Raleigh Crabtree Valley
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from Downtown Raleigh and only minutes from local universities. Our hotel is convenient to the PNC Arena, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more   less 

Additional Information about Embassy Suites by Hilton Raleigh - Crabtree

Address: 4700 Creedmoor Road, Raleigh, NC 27612-5802
Region: United States > North Carolina > Raleigh
Price Range: $232 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Crabtree 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Hotels.com, Priceline and Booking.com so you can book your Embassy Suites by Hilton Raleigh - Crabtree reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Raleigh Embassy Suites
Hotel Style:
#18 Business Hotel in Raleigh
#23 Romantic Hotel in Raleigh
#26 Family Hotel in Raleigh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Raleigh - Crabtree staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Embassy Suites by Hilton Raleigh - Crabtree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would take rooms away from the elevator area (room numbers > 10) and over the 5th floor (to avoid noise from the atrium/bar area)”
 of 5 bubbles 650luizg, 13 Mar 2017 | Read review
“grab some bottled water from the fitness center.”
 of 5 bubbles 984evand, 1 Mar 2017 | Read review
“Free Wifi for Honors members”
 of 5 bubbles atlsamx, 10 Nov 2016 | Read review
“Book at another hotel. This one is under major construction.”
 of 5 bubbles safetybobann763, 30 Aug 2016 | Read review
“stay in a different hotel”
 of 5 bubbles F1978ZZdavidk, 19 Aug 2016 | Read review
5 of 5