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Raleigh Marriott Crabtree Valley

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Raleigh Marriott Crabtree Valley
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441 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Reviewed 15 March 2016

Yes as communicated by Marriott...the property is undergoing a major renovation. However, work is occurring during hours that don't impact your sleeping. Jeanette and the front desk was exceptional with directions and details of workarounds during the renovation. The restaurant has been moved to the 6th floor during the renovation in what looks to be the concierge room during normal...

Thank Greg D
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Greg D, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while attending the concert. Thank you for your kind feedback and we look forward to hosting you again. Sincerely, Dan Freeland General Manager

Wilmington, North Carolina
Reviewed 13 March 2016

This Hotel is in a process of major renovation. Only about half the rooms are complete. Entrance to parking is confusing and entrance to the hotel is a mess. Becareful where you park and with them pouring concrete and stuff, it will do a number on your car. Do not park under the trees on the back row and it...

Thank dchang4106
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear dchang4106, I'm very sorry that we did not provide you with the type of stay that you have experienced in the past. I'm glad our friendly service was familiar and that you liked our renovated accommodations. I appreciate your feedback on areas which we can improve and will take your feedback under consideration as we near the end of...

Reviewed 7 March 2016

I travel for business and this is a first - NO DESK, nothing even close to a work surface, except for a small table. The room is newly remodeled. It is small and modern but maybe to modern for business travelers. Hotel is being worked on, so getting through the construction is a chore as well.

Thank TheWanders
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear TheWanders, I'm very sorry that our new room design is not to your liking. We appreciate your feedback and will take it under consideration as we continually monitor our guest needs. I appreciate you taking the time to review our hotel and thank you for staying with us. Sincerely, Dan Freeland General Manager

Orlando, Florida
Reviewed 20 February 2016

The Marriott brand is very dependable. As a business hotel it has all the amenities one needs. If you are a "Rewards" member you can have free WIFI. The small restaurant fits most every need for any meal.

Thank Marc W
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Marc W, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our Marriott consistency & amenities. We appreciate your patronage and hope to see you again soon. Best, Dan Freeland General Manager

Coral Springs
Reviewed 10 February 2016 via mobile

Stayed here for a few nights and very disappointed. Do not stay here while the renovations are going on. We were in a new room and kept saying, this just doesn't feel like a real Marriott. It's because it isn't. They sold this to Concord and sold the name to use on the building. The room was cheap, small and...

Thank poopsyhop
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear poopyshop, I’m was very sorry to hear how our renovations affected your stay. Our hotel has been renovated and adheres to the new Marriott design standards. As one of Marriott’s largest franchise groups, we meet and exceed the brand’s standards. I regret that Marriott’s new modern room design was not to your liking. We will take your comments under...

Newcastle upon Tyne, United Kingdom
Reviewed 30 January 2016 via mobile

I came here on business and wasn't aware that major renovation was taking place. I was in a renovated room which was disappointing in terms of layout. Gym was shut and no pool available. Breakfast was in the small bar on floor 6 and the choice wasn't as good as other Marriott hotels. The shower was good, room was clean,...

Thank Stuart N
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Stuart N, Thank you for your sincere review. We appreciate your patience as we update and improve our hotel. Fortunately, we are nearing completion. Thank you for staying with us and I hope that you will return to see our completed results. Best Wishes, Dan Freeland General Manager

Fayetteville, North Carolina
Reviewed 28 January 2016

Recognizing work is being done to improve the hotel....the place is still a very good hotel in a great location. Stay here several times during the year and am always pleased with my stay. Good that Change is coming...property was getting a bit dated.

Thank Mikbaidak
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Mikbaidak, We are delighted that you took the time to write. Your review lets us know that your stays have been enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you feel comfortable while traveling. We thank you for your patronage and are thrilled to be your hotel of choice in the area. Best,...

Cape Coral, Florida
Reviewed 25 January 2016

I have stayed here a few times but not been the last couple years. The entire property was in need of a makeover. They are in the middle of one right now that started lastApril. By all accounts it will be while before it is complete. The outside is a mess and you have to enter the building on the...

1Thank Charles1019
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Charles1019,, We appreciate your return visit, so I'm very sorry that our renovations affected your stay. Thank you for your feedback regarding our renovations and we will take it under consideration as we near completion of our updates. Your time in sharing your remarks is appreciated and we hope to see you again. Sincerely, Dan Freeland General Manager

Toronto, Canada
Reviewed 30 December 2015

The staff and management at the Marriott Crabtree are to be commended - they did not miss a beat during my week long stay in November despite the hotel being in the midst of a massive renovation. The service went above and beyond - and was very much appreciated. My newly renovated room was lovely. The only drawback to the...

Thank EMuirAGM
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear EmuirAGM, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Dan Freeland General Manager

Fair Lawn, New Jersey
Reviewed 16 December 2015

If not for the excellent staff at this property, I would have given the hotel a lower rating. I have been coming to this property for years when on business in the Raleigh-Durham area, but having experienced their new room design on my most recent trip, I would have to say the the design team mangement has used has missed...

Thank Jersey_Gourmet
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Dear Jersey_Gourmet, Welcome back and we appreciate you sharing our detailed review. Though I regret that you were not wowed by our renovated accommodations, I'm glad that you still appreciated the level of service our team provides. We value your feedback as it allows us to continually monitor and improve our guest offerings. Thank you for your patronage and hope...

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  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Crabtree Grill
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Internet
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We're redefining the hotel stay here at the newly renovated Raleigh Marriott Crabtree Valley with fresh, innovative, warm and inviting design. Our contemporary hotel has been entirely reborn, including sleek new guest rooms, enticing public spaces, 20,000 square feet of meeting and event space, and a well-equipped fitness center. North Carolina cuisine and specialty cocktails can be had at the brand new BRAISE Contemporary Southern restaurant and bourbon bar. Guest rooms feature amenities such as smart TV's with Netflix and upgradeable Wi-Fi, along with subtle touches of North Carolina in the décor. Weddings shine in our ballrooms and our catering is nothing short of remarkable. Our unwavering commitment to exceptional service shines throughout each guest experience. Your stay will put you within easy reach of desirable shopping at Crabtree Valley Mall, downtown restaurants, PNC Arena and North Carolina State University. ... more   less 

Additional Information about Raleigh Marriott Crabtree Valley

Address: 4500 Marriott Drive, Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $200 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Raleigh Marriott Crabtree Valley 3.5*
Number of rooms: 375
Reservation Options:
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Also Known As:
Raleigh Marriott Crabtree Valley Hotel Raleigh
Marriott Raleigh
Hotel Style:
#20 Business Hotel in Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Raleigh Marriott Crabtree Valley staff and other travellers.
3 questions
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Los Angeles, California
Charlotte, North Carolina, United States
Richmond, Virginia

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Questions? Get answers from Raleigh Marriott Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles Caleb42, 30 Jan 2017 | Read review
“Request a room with a desk if you would like one.”
 of 5 bubbles DeniseFromOttawa, 20 Nov 2016 | Read review
“Fifth floor was very quiet. It was a college football weekend, so the hotel was full, but I didn't notice any disturbances.”
 of 5 bubbles DYHGarden, 16 Nov 2016 | Read review
“Make sure you have breakfast at the hotel”
 of 5 bubbles U1954PZpatrickc, 1 Nov 2016 | Read review
“Park your car under the lights as close as you can to the building.”
 of 5 bubbles lmitchener, 24 Oct 2016 | Read review
5 of 5