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Holiday Inn Raleigh (Crabtree Valley Mall)

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Holiday Inn Raleigh (Crabtree Valley Mall)
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26 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Gatesville, North Carolina
Reviewed 3 weeks ago

2nd time we have stayed at this location in past couple of months while visiting Raleigh. We were awakened at 3am by some type of alarm on our floor (12th floor). I got up and went downstairs and told the front desk lady about it and she said she would send someone up. Someone came up, but the sound kept...

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Helpful?
1Thank WannaTravelMore
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear WannaTravelMore Thank you for chosing to stay with us again. I'm sorry to hear about the ice maker making a beeping noise. Could you give me a call at the hotel so we could discuss further.

Reviewed 3 weeks ago via mobile

This hotel just went through a multi-million $ upgrade. It is as fine as any HI I have visited. Building exterior upgraded as well. Fantastic location with all the eats and shopping you need within 1/4 mile. Literally seconds off the interstate. I am a platinum IHG member and stayed on 12th floor. Photos of room attached. Excellent bar. Don't...

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Helpful?
Thank Randy H
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear Randy H Thank you for your great review. I'm glad that you enjoyed our renovations. We look forward to serving you again.

Reviewed 19 December 2016 via mobile

After some difficulty seeing the hotel given sparse signage, the location right off the exit with little warning and a GPS system that was clearly confused, I was cheered to arrive to adequate parking, an inviting lobby and a kind associate welcoming me in to the hotel. The stay was very brief as I got up and left without checking...

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Helpful?
Thank Dougspoprocks
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear Dougspoprocks, Thank you for your kind review. We look forward to serving you again.

Reviewed 18 December 2016 via mobile

This hotel looks brand new! Great location. Has a friendly, helpful Front Desk staff. Sales staff top notch. They did wonderful job with our business meetings. Enjoyed dinner in the Pub as well as lunch next day. If in Raleigh again will stay at this hotel and will recommend others to try it out.

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Helpful?
Thank mlanning
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear mlanning, Thank you for your great review. I'm glad to hear that our staff made your stay and your meetings enjoyable. We look forward to serving you in the future.

Tucson, Arizona
Reviewed 16 December 2016

I am in Raleigh, NC due to business approximately every 10-12 weeks. I have stayed at numerous different properties and checked out completely disappointed and somewhat disgusted. Hence, I had somewhat low expectations during booking. However, I was pleasantly surprised. This property is renovated from top to bottom. The suite was comfortable, large and very clean. I have stayed at...

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Helpful?
Thank Sandy B
Durham, North Carolina
Reviewed 7 December 2016

Stay Report - 12/6 - 12/7 Location: The hotel is on US 70 (aka Glenwood Avenue) and I-440. Downtown Raleigh is an easy 6 mile drive and RDU about 10 miles. Traffic in this area can build up a lot during rush hour. Nearby is Crabtree Valley Mall which has a large number of restaurants and stores. Hotel: The hotel...

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Helpful?
Thank Sal_Paradise767
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear Sal_Paradise767 Thank you for your review. I'm glad that you enjoyed your stay with us. We look forward to serving you next time you are in our area.

Reviewed 26 November 2016

this was the best hotel i have stayed at in Raleigh .It looks feels and stays new. from top to bottom this hotel has been renovated and its gorgeous,The pub food rocked and the service was on point. will stay there everytime i aam in town

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Helpful?
Thank Charles W
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear Charles W Thank you for your kind words. I'm glad that you enjoyed both our rooms and our Pub.

Greenville, North Carolina
Reviewed 24 November 2016

TL;DR: A last-minute change in plans had me staying here on Thanksgiving Eve and, despite the holiday, service was impeccable, The Pub was enjoyable, rooms were perfect. Highway noise can be a problem but request a higher floor and it's barely noticeable. Great location, will stay again - and you should too! As an IHG Platinum Member, I've stayed in...

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Helpful?
Thank Alexander F
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear Alexander F, Thank you for your great review. And thank you for choosing us. We look forward to serving you again.

Warsaw
Reviewed 9 November 2016 via mobile

Stayed here over the weekend. Neely renovated. Beautifully done. Easy access and service was excellent. Would definitely stay again. Sales staff and management have done an excellent job with this property.

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Helpful?
Thank George H
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear George H. Thank you for your great review. We have and continue to work hard to provide great service to our guests. We will continue the great work.

Richmond, Virginia
Reviewed 9 November 2016

Traveled with our girls soccer team for a North Carolina soccer tournament and expected the usual shabby (but economical!) hotel. I was so impressed with the decor and the spacious contemporary look to the rooms! We had excellent service in the restaurant from Cindy (who always graciously handled our big group) and Dai, who I think served about 75 people...

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Helpful?
Thank ZeusIsaacs
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear ZeusIsaacs, Thank you for your kind words. I'm glad that you had a great experience. We look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday inn Crabtree Valley in Raleigh North Carolina has well appointed rooms with beautifully crafted shower facilities, artwork, lighting, carpeting and personal amenities. All rooms offer complimentary high speed internet access and IHG Rewards amenities. Enjoy the large outdoor pool , complimentary business center and local shuttle service. ... more   less 

Additional Information about Holiday Inn Raleigh (Crabtree Valley Mall)

Address: 4100 Glenwood Ave., Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $156 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Raleigh (Crabtree Valley Mall) 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Crabtree Hotel Raleigh
Crabtree Holiday Inn
Raleigh Holiday Inn
Holiday Inn Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and other travellers.
3 questions
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Raleigh, North Carolina
over a year ago
Emerald Isle, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay in room 1202 be advised of what can happen!”
 of 5 bubbles WannaTravelMore, 2 Jan 2017 | Read review
“Get a higher floor to reduce highway noise.”
 of 5 bubbles 466alexanderf, 24 Nov 2016 | Read review
“Outdoor pool was not usable this time of year.”
 of 5 bubbles ZeusIsaacs, 8 Nov 2016 | Read review
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