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Holiday Inn Raleigh (Crabtree Valley Mall)

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Holiday Inn Raleigh (Crabtree Valley Mall)
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38 Reviews from our TripAdvisor Community

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Showing 37: English reviews
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Reviewed 1 week ago via mobile

This was our first time staying here. Very clean and inviting. Awesome staff! Samuel, Nicole and James were so friendly. They went above and beyond to take care of us. It's nice to stay somewhere that makes you feel welcome and safe! Will stay here again. Highly recommend.

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Thank Melanie L
Poolesville, Maryland
Reviewed 3 weeks ago

Recently renovated this is a nice hotel in a convenient location. The rooms are clean, comfortable and updated. Font desk staff is exceptional. Plenty of on site parking. Would def stay here again when in town

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Thank lawdawg653
Tucson, Arizona
Reviewed 3 weeks ago

This was my 3rd stay at Holiday Inn (Crabtree Valley Mall). The hotel has been nicely renovated. The rooms are clean and comfortable. The king size room is spacious. However, the bathroom is a bit on the small side and could use more lighting. I was a bit disappointed I was unable to receive an Executive Suite upgrade on my...

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Thank Sandy B
Arlington, Virginia
Reviewed 15 March 2017

Stayed at the HI Raleigh/Crabtree Valley loved every bit of it, even though I didn't get to make use of all amenities. Hotel looked VERY refreshed - incredibly modern, incredibly clean, and my room was HUGE! Comfortable bed as always, well laid-out bathroom, and impeccable HVAC - almost too good as it was chilly! There's an on-site restaurant that looks...

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Thank Mike D
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. Yes our rooms are indeed huge and your timing to downtown is correct. Thank you for choosing us and we look forward to seeing you again.

Reviewed 15 March 2017

I stayed at this hotel before the renovation and now after for business. The change is great. The restaurant was good and my room service dinner tasted excellent. Breakfast also was worth it. Keep in mind that since there's a full restaurant breakfast is NOT complimentary. I stay at a lot of Holiday Inn properties and this is the norm....

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Thank William G
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. And thank you for choosing to stay with us again. We have taken strides in not only our rooms, but also our restaurant. Thank you for enjoying both. We look forward to serving you again.

Reviewed 12 March 2017 via mobile

Have not stay in Holiday Inn for long time as Hyatt diamond member. This hotel recently renovated and stayed on executive level. Holiday Inn has clearly stepped it up. From check in to dinner in the restaurant very pleasantly surprised with Holiday Inn. Definitely stay here again and inquiring for corporate rate for our company. Location very central and mall...

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Thank Timothy K
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear Timothy K. Thank you for your great review. i'm glad that you had a great time and a great stay. We look forward to serving you again. Jed D

Charleston, United States
Reviewed 9 March 2017

This hotel is one of the nicest Holiday Inns I have stayed in (and I've stayed in many)- the furnishings and decor are distinctly modern and stylish yet comfortable. The staff were professional yet friendly and the restaurant - including the service- is a cut above the usual hotel food. I would highly recommend the hotel and chose to stay...

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Thank patriciafI456VM
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. I'm glad that you found not only our rooms and staff to be excellent, but our restaurant as well. We appreciate your loyalty and look forward to serving you again.

Reviewed 6 March 2017

I recently stayed at this hotel for a quick weekend trip to visit family in the area. I am a frequent Holiday Inn customer and this location is one of their good hotels. The front desk staff were friendly; the hotel itself is very lovely and well kept. I almost could not tell that this was a remodeled hotel. Nicely...

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Thank Natalie W
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. I'm glad that you are able to enjoy the renovation with us. We look forward to seeing you again.

Collegeville, Pennsylvania
Reviewed 24 February 2017

Stayed here with for the CASL Soccer Showcase with a large group and couldn't have asked for a better experience. The hotel is in a convenient location, has a great restaurant/bar area and quiet, well appointed rooms. I had a very nice dinner one evening and the breakfast that was included with our stay was better than average for a...

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Thank jgreene2992
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your great review. I'm glad that you enjoyed your stay with us, both in the room and in our restaurant. We look forward to serving you again.

Raleigh, North Carolina
Reviewed 14 February 2017

Me and my girlfriend went here for a few days. We stayed in a executive level room, so we were on the 12th floor, which was a great view. The staff was friendly and knowledgeable. The room was very clean and had plenty of space too. I loved the front lobby and the hotel was quiet. It also had a...

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Helpful?
Thank John L
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

John L. Thank you for your Great Review! I'm glad that you enjoyed your spacious room and the view. We welcome you back the next time you are in Raleigh.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday inn Crabtree Valley in Raleigh North Carolina has well appointed rooms with beautifully crafted shower facilities, artwork, lighting, carpeting and personal amenities. All rooms offer complimentary high speed internet access and IHG Rewards amenities. Enjoy the large outdoor pool , complimentary business center and local shuttle service. ... more   less 

Additional Information about Holiday Inn Raleigh (Crabtree Valley Mall)

Address: 4100 Glenwood Ave., Raleigh, NC 27612
Region: United States > North Carolina > Raleigh
Price Range: $134 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Raleigh (Crabtree Valley Mall) 3*
Number of rooms: 176
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Also Known As:
Holiday Inn Crabtree Hotel Raleigh
Crabtree Holiday Inn
Raleigh Holiday Inn
Holiday Inn Raleigh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and other travellers.
3 questions
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Raleigh, North Carolina
over a year ago
Emerald Isle, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from Elevator!!!”
  • King Room
  • Small bathroom
  • King Room
  • King Room
  • King Room
  • King Room
  • King Room
  • King Room
sandybU8624DH, 1 Apr 2017 | Read review
“If you stay in room 1202 be advised of what can happen!”
WannaTravelMore, 2 Jan 2017 | Read review
“Get a higher floor to reduce highway noise.”
466alexanderf, 24 Nov 2016 | Read review
“Outdoor pool was not usable this time of year.”
ZeusIsaacs, 8 Nov 2016 | Read review
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