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Sheraton Raleigh Hotel

133 reviews
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Traveller (22)
Room & Suite (59)
Dining (33)
Overview
  • Excellent41%
  • Very good32%
  • Average18%
  • Poor6%
  • Terrible3%
Travellers talk about
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
3.5 Star Hotel
All hotel details
Offers from Sheraton Raleigh Hotel
Special Offer: Breakfast for 2 Included
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)Write a Review
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53
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LanguageEnglish
53
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4
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All reviewsconvention centerthe club loungespg propertiesroom service from the restaurantcozy roomsales conferencethe performing arts centerparking passregistration deskwithin walking distancethe hotel's restaurantconvenient parkingour entire stayheart of downtownred hatdining choicesregular room
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1 - 5 of 131 reviews
Reviewed yesterday via mobile

This is a great location downtown Raleigh close to plenty of things to do and see and eat within walking distance, but the rooms are a bit run down in my opinion so just indicative of an older hotel that needs some TLC in the...More

Thank Kristin A
Hotel's Favourite
Reviewed 1 week ago via mobile

Hotel customer service was great as this location was hosting part of the conference i was here for. Location was very convenient to local government buildings, room was clean and bed was very comfortable. I highly recommend!

Thank Kimberly G
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 1 week ago

Thank you Kimberly G! We hope to see you again for business, or even maybe some leisure time in the city. We appreciate your feedback!

Reviewed 1 week ago via mobile

This is your typical Sheraton hotel. A little rundown, as it could use some updates. The staff are very friendly. The club Lounge is clean and fairly stocked. The most challenging part of this hotel is trying to figure out where to park as the...More

Thank Fab F
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 1 week ago

Thank you Fab F, We understand that having a detached parking deck can be sometimes frustrating. We hope this doesn't deter you from returning on your next business trip to Raleigh. We look forward to welcoming you back and thank you for the review.

Reviewed 2 weeks ago via mobile

I was going to be at this hotel for a conference. I arrived the day before. My first impression was not good. I pulled into the small very small traffic circle labeled valet parking. The circle has five cars in it parked so I was...More

Thank jbackus8746
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 1 week ago

Dear jbackus8746, We appreciate your thorough review of your stay and will use your information to share with my team. We are dedicated to making every guest's stay enjoyable and memorable and I apologize we missed some components on your visit. We truly hope you...More

Reviewed 2 weeks ago

It's a Sheraton - spacious, convenient, what you see if what you get. Rooms appear to have been updated in last few years. Nice conference/business meeting rooms. Gym and pool need serious upgrade - too small, too dank - not a great experience. The Sheraton...More

Thank Michael Y
Response from Christine E, Manager at Sheraton Raleigh HotelResponded 2 weeks ago

Dear Michael Y, We appreciate the time you took to share your review. We hope to remain a solid choice for your Raleigh visits and member benefits. Thank you!

View more reviews
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$163 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Raleigh
Room types
Non-Smoking Rooms
Details
Price range
US$163 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Raleigh
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (22)
Room & Suite (59)
Dining (33)
Pool & Beach (15)
Amenities (43)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
kelsenberg
17 January 2018|
AnswerShow all 4 answers
Response from SheratonRaleighMgt | Property representative |
Since the completion of our renovation in December 2016 all our Double rooms are equipped with two queen beds. We look forward to hosting you in August. Thanks
0
Votes
meballance
8 August 2017|
AnswerShow all 9 answers
Response from Christine E | Property representative |
Hello Self Parking is $18 and Valet is available at $28. I hope this helps!
0
Votes
ALtravel1223
17 January 2017|
AnswerShow all 9 answers
Response from Christine E | Property representative |
As an SPG member, you receive free internet for your loyalty always. The Club level option offers upgraded room amenities and exclusive complimentary access to Sheraton Club. This extra benefit includes 24 hour lounge access... More
1
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123
Room Tips
"Higher floor and lower numbers (eg, 1701, 1601) are quieter if you need the sleep"
Read review
"great lounge food for breakfast and evening/dinner"
Read review
"Hotel should have a courtesy shuttle"
Read review
"Personally, anything on the 17th floor is just wonderful and a stone's throw from the Lounge."
Read review
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