We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Raleigh Hotel

Expedia.comUS$169*
View Deal
#40 of 85 Hotels in Raleigh
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

54 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 54: English reviews
Start your review of Sheraton Raleigh Hotel
 Click to rate
Reviewed yesterday NEWvia mobile

Overall a good place. Very comfy bed and good view. Parking was expensive but you close to everything. Beware of hold put on credit card they don't tell you about. Hotel bar area was nice but did close early. I would stay again.

 Report
Helpful?
Thank Julie M
san diego
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017

Raleigh Sheraton was very nice, they FINALLY did a full renovation on the rooms, and they are very "W" hotel-like. New, modern, trendy, nice. That hotel in general is pretty cool because of the location and brick woven into the lobby and interior/exteriors. Great little bar restaurant too downstairs, great Steak salad, good service. The member's lounge was a bit...

 Report
Helpful?
1Thank Mr_TJK
About Hotel's Favourite Review
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Great feedback Mr_TJK, thank you for sharing the details of the remodel as we are excited for other past travelers to see the new rooms too. We will definitely communicate the lounge experience to our food and beverage teams to see what we can do to make this a better for you. Thank you for providing this review and we...

Wilmington, North Carolina
Reviewed yesterday NEW

Let me begin with what we enjoyed about the hotel. We have been staying here for years and were pleased with the new, modern look in the Guest Rooms. I loved the fact that the rooms have floor and throw rugs as opposed to carpet. The new decor is very tasteful. When we arrived we were impressed with Victoria who...

 Report
Helpful?
Thank Preparedpatty
North Potomac, Maryland, United States
Reviewed 2 days ago NEW

There was no place to load/unload my car, but the valet was extremely friendly. $28 valet parking or $18 self parking across the street. Ridiculous. I booked on Hotwire, so of course I get there and get a room that is substandard not to mention accessible, when I did not request an accessible room. It had no tub, just an...

 Report
Helpful?
Thank Virgilla G
Winston Salem, North Carolina
Reviewed 5 days ago NEW

I visited the hotel in May 2017 for a conference at the nearby convention center. The biggest plus of this hotel is its location very close to the convention center and in walking distance of many downtown Raleigh restaurants, government buildings and other destinations. I stayed 3 nights. Check-in was quick and uneventful. Staff was efficient and friendly at checkin....

 Report
Helpful?
Thank swfl1800
Concord, North Carolina
Reviewed 6 days ago NEW

This hotel was a swap out due to a hotel error elsewhere and it turned out to be a huge blessing in disguise. The hotel was just steps from the convention center, and just steps to many wonderful restaurants, museums, historical centers, and entertainment venues in the downtown area. You are right near everything. My room was beautifully renovated with...

 Report
Helpful?
1Thank Shalan1234
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Shalan1234, It is pleasing you were able to enjoy all these great options and services while here with us. Thank you for highlighting our efforts to maintain parking for our guests and submitting this great review. We look forward to seeing you when your conference books again, or if you just want to come back and spend some time in...

Montreal, Canada
Reviewed 6 days ago NEW

I stayed at the Sheraton Raleigh Hotel for attendinga conference. The hotel is well located and the room was adequate. The hotel misses a coffee shop that can be used for a casual coffee any time. The only restaurant is available for buffet breakfast and lunch but is a bar the rest of teh time. The staff is polite and...

 Report
Helpful?
Thank Michael F
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Greetings Michael F, We appreciate your feedback. Although Café Sienna closes in the afternoon, our Jimmy V's staff will gladly take coffee orders through the day or evening. We are sorry the restaurant appeared to only be for breakfast or lunch, as we have an amazing dinner and late menu that accompanies the bar at night. Thank you for the...

Orem, Utah
Reviewed 6 days ago NEW

Stayed recently at the Sheraton Raleigh for a conference. The staff was very helpful at check in and check out. They were able to accommodate my request for a room change. The room was big and the bed was comfy. I enjoyed the breakfast buffet at the hotel's restaurant--helpful for me since I'm on a keto diet. No surpises. Simply...

 Report
Helpful?
Thank Mike84097
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Hi Mike84097, We are excited to see the 5 star rating and we truly thank you for taking the time to share it with the world! We look forward to welcoming you back, whether for business or leisure to downtown Raleigh. Thank you for your review!

Reviewed 1 week ago

My friend and I stayed at the Sheraton Hotel Raleigh during a recent convention. My friend was a Gold level customer, so they anxiously upgraded us to a room on a higher floor and offered us "free WiFi." The room was nice enough and appeared to be clean, but that's where the niceness stopped. When we arrived, there was an...

 Report
Helpful?
Thank Richard B
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Greetings Richard B, Your review is important to us. We have redirected your comments to the housekeeping department and apologize for the miscommunications with our staff. We value your patronage and membership, and it is apparent we did not meet your expectations for this stay. We will work hard to train and continue growing our team so that your needs...

Reviewed 1 week ago

Is there no diversity policy at Sheraton or do they only hire the same race? Zero compassion for even their Gold & Platinum "Preferred Guests"? Worst check-in at a Starwood property ever; the incompetence of Sheraton Raleigh employees is bar none. If you can make it through the abysmal check-in experience, your mediocre room awaits complete with ancient mattress &...

 Report
Helpful?
Thank JustBeatIt
Leon C, General Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for your feedback. We apologize for the inconveniences experienced during check-in and during your visit. We truly strived to have our guests experience a positive visit, which obviously did not happen during your visit. As far as our diversity policy, The Sheraton Raleigh promotes an environment of equality, inclusiveness and diversity. The educational background of our front desk...

159 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11)
Viewed
Room/Suite (1)
Viewed
Bathroom (1)
Viewed
0:48
Videos (1)
Viewed
Other (8)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (122)
Viewed
Amenities (40)
Viewed
King Club Room (25)
Viewed
Pool (12)
Viewed
Dining (20)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (9)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (3)
Viewed
Dining (4)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Raleigh hotels
0.1 km away
Raleigh Marriott City Center
0.8 km away
Holiday Inn Raleigh Downtown
1.5 km away
Hampton Inn & Suites Raleigh Downtown
Show Prices
Show Prices
Show Prices
2.1 km away
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
2.5 km away
Aloft Raleigh
Aloft Raleigh
#26 of 85 in Raleigh
140 reviews
2.4 km away
Red Roof PLUS+ Raleigh NCSU - Convention Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Sheraton Raleigh Hotel is near Raleigh Convention Center, Progress Energy Center for the Performing Arts, and the state capitol. Our hotel has 5,000 sq ft of space for weddings, meetings, and events. ... more   less 

Additional Information about Sheraton Raleigh Hotel

Address: 421 S Salisbury St, Raleigh, NC 27601-1730
Region: United States > North Carolina > Raleigh
Price Range: $215 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Raleigh Hotel 3.5*
Number of rooms: 353
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Travelocity, Hotels.com, Priceline, Orbitz, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sheraton Raleigh Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Raleigh
Raleigh Sheraton
Hotel Style:
#3 Green Hotel in Raleigh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Raleigh Hotel staff and other travellers.
5 questions
Ask a question
North Wilkesboro, North Carolina
10 months ago
Palm Springs, California
DURHAM

See all questions (5)

Questions? Get answers from Sheraton Raleigh Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are probably better.”
swfl1800, 18 May 2017 | Read review
“My hallway was quiet on the 11th floor.”
Shalan1234, 17 May 2017 | Read review
“Worst Customer Service”
JustBeatIt, 15 May 2017 | Read review
“Parking is located across the street from the hotel and they will give you a parking pass when you check in.”
CrystalC389, 10 May 2017 | Read review
“Stay away from adjoining doors.”
Jan46671, 4 May 2017 | Read review
5 of 5
Expedia.com
US$169* /night
View Deal
HotelQuicklyUS$218
Booking.comUS$169
TripAdvisorUS$169
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates