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I had to find somewhere to stay and book for my family quickly as they lost everything in a house fire. The room was decent. There were two dead cock roaches in the kitchen are. But they weren’t wandering around. The sleeper sofa was awful....More
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Response from 00gc, General Manager at Residence Inn Raleigh MidtownResponded 6 days ago
Dear "My daughter and son in laws house burned completely",
Please accept our genuine apologies for not providing the attentive service you expected upon arrival. We will also address the condition of our sleeper sofa for future utilization to ensure better comfort. Overall, you should...More
I stayed here in August when I went to see All Time Low at The Ritz. Room was big. I did have to clean up a large roach that was dead (there when I checked in). There is a Denny's close by where we ate...More
Response from 00gc, Manager at Residence Inn Raleigh MidtownResponded 2 weeks ago
Dear proftravlr, thank you for taking the time to rate your stay and for being our guest. We are so happy our location was convenient and that you enjoyed your overall experience. We are however so sorry for the unwelcome visitor in your guest room....More
The room is great, pay extra detail to your bill due to over charges for internet use and room charges. Front desk staff is great, management could use some training on customer service. The only bright spot was the area was great location to everything.More
Response from 00gc, General Manager at Residence Inn Raleigh MidtownResponded 2 weeks ago
Thank you for reviewing your most recent stay with us. We are happy that we met most of your expectations but sincerely apologize for falling short on others. We will be passing along your comments to our management staff and look for ways...More
I only stay at Marriott property and I am a rewards member. This is the oldest property and it needs to be remolded ASAP! My room was so old I could not tell if it was clean so I slept with lights on. I would...More
Response from 00gc, General Manager at Residence Inn Raleigh MidtownResponded 3 weeks ago
Thank you for your loyalty to our brands and for being a Marriott Rewards member. We're sorry we fell short of delivering the standard you are accustomed to receiving at our Marriott brand of hotels. We appreciate your comments and are happy to...More
Never one to complain but...Staying here and AC not working. There is a breaker box in the room that is wide open and the AC breaker obviously tripped when I first get to the room upon check-in. I try resetting but it won't hold. Call...More
Response from 00gc, General Manager at Residence Inn Raleigh MidtownResponded 4 weeks ago
Thank you for taking the time to share your feedback. On behalf of our entire staff, we truly apologize for issues with the air conditioning. We will take steps to make sure we are more consistent in providing the level of service you expect and...More
US$100 - US$214 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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