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Residence Inn Rocky Mount

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Residence Inn Rocky Mount
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366 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Rocky Mount
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Showing 366: English reviews
Venice, Florida
Reviewed 21 September 2016 via mobile

Staff was very nice. We stayed in a 1 bedroom studio. Very clean. Only issue is my husband is 6'4 and a very healthy weight. The bed, queen, was too small. We stay at a Marriott on most occasions. Can't go wrong.

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Helpful?
Thank Denise C
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you so much for leaving such a positive review and we appreciate you sharing your experience with us. We are happy to know you had a pleasant stay and we hope to see you again in the near future throughout your travels. Linda Hunter General Manager

Maryland
Reviewed 26 August 2016

We stayed overnight on the way to Florida. The hotel recently received high marks, I believe 97.5, for cleanliness on a recent review. Attention to detail is obvious, the property is clean, convenient to I-95 and in walking distance of restaurants. Our room was spacious with a full kitchen and a comfortable bed. Nice breakfast options. Staff went out of...

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Helpful?
Thank MarylandBlueCrab
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Our location of the hotel really allows you access to all areas of the city easily. Thank you for noticing our team, they work really hard and appreciate the recognition. I am happy you enjoyed your stay with us and that the facilities and service experience was what you expected and deserve. We appreciate your time in sharing with us...

Staten Island, New York
Reviewed 26 August 2016 via mobile

The rooms are so run down and dirty. The breakfast was good and the lady running the breakfast was sweet. You need to do something about your rooms though. We are gold members and stay in all marriotts only. Very disappointed. Maybe they are working on things the main room when you walk in was very up to date and...

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Helpful?
Thank jonesny72
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to write your review we appreciate your feedback. We are sorry our rooms did not meet your expectations. We are aware a couple of items in some rooms needs to be update and it is something that's in the works. Thank you again, we hope to see back throughout your travels.

Palm coast
Reviewed 25 August 2016 via mobile

We pass through every few months traveling north or south. Place is clean and staff is wonderful. One of our regular stops when traveling from Florida to new York. Easy check in and I understand that pets are welcome.

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Helpful?
Thank Andrew B
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We are glad you enjoyed your stay and we appreciate the kind remarks regarding our staff. Thank you for taking the time to share your recent experience at the Residence Inn Rocky Mount with us, we look forward to seeing you when you return to Rocky Mount, NC.

District Heights
Reviewed 20 August 2016 via mobile

I stayed here while enroute to Myrtle Beach. I did the early check in through my Marriott app which really didn't grant me an early check in. I wanted to be on the first level but didn't expect a handicap room. I think the person at the desk should've asked me prior to giving me this room. The shower head...

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Helpful?
Thank MrsTNP
Linda H, Manager at Residence Inn Rocky Mount, responded to this review

We apologize that you had problems with your reservation and room type. Our staff is usually on key when it comes to being informative. We will work harder to make your next stay nothing short of Excellent! Thank you for staying with us and we hope to see again! Linda Hunter General Manager

Rocky Mount, North Carolina
Reviewed 12 August 2016

Vita, and the entire Residence Inn Marriott staff were extremely courteous, helpful, and amicable. Each member of the Marriott staff exhibited teamwork and extended common courtesy to all guests with a genuine smile. Guests were made to feel welcome. This staff went well above expectations and really worked together as a team. I thoroughly enjoyed my brief stay and I...

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Helpful?
Thank LaDyLaDonnaPhD
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

It is great to receive your warm comments regarding our staff, they work very hard to make your stay nothing short of Excellent! and appreciate your comments. Thank you for taking the time to write a review, your feedback is very important to us. Thanks for staying with us and we will see you again, throughout your future travels. Linda...

toms river, new jersey
Reviewed 9 August 2016

My wife and I made reservations for one night on our way to Myrtle Beach. The hotel was recently renovated, We chose this place because our room contained a full kitchen, a living room and a separate bedroom., The free continental breakfast was one on the best we had. We'll stay here again next year on the way to Myrtle...

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Helpful?
Thank peter194940
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We thank you for taking the time to share with us your wonderful experience. We are happy to know you enjoyed your stay with us and that the facilities and service experience met your expectations. We will see you again throughout your travels in the near future. Thank you Linda Hunter

Reviewed 8 August 2016 via mobile

My family stayed here in a 2 bedroom, 2 bathroom suite with a kitchen and living area. The living area had a sofa bed. The accommodations were more than enough for 2 families with children. The staff was extremely friendly from the front desk clerk who checked us in, to the maintenance workers who ran after us to return a...

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Helpful?
Thank kminga1
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to write your review we appreciate your feedback, I apologize for the inconveniences you encounter while breakfast was short staffed. I am pleased to know the accommodations was suitable for you and your family. Thank you also for recognizing our wonderful friendly staff, they work hard to provide our guest with "excellent" service. We...

dowdfamily6
Reviewed 6 August 2016

The staff is what makes this a 4 star review. Every employee we saw smiled, acknowledged us and ask if there was anything they could do to enhance our stay. 2 who went above and beyond were Vita at the front desk and Debbie Davis who was a one woman show keeping everything at the buffet breakfast replenished and fresh,...

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Helpful?
Thank dowdfamily6
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We are so pleased that you chose our property to stay during your visit in Rocky Mount, NC. Thank you for your kind remarks regarding our staff and hotel. Our staff works hard to make sure our guests receive the care and hospitality that they desire and deserve. I will definitely share your comments with Vita and Deborrah. Thank you...

Bluffton, South Carolina
Reviewed 30 July 2016 via mobile

Family decided to stay here on our way home from Washington DC. We stay at the Marriott Residence Inn most places we go. The hotel was just what we expected. Although the furniture was a little dated, and the fridge was not cleaned out from the previous day , it was a fine stay. My main concern was we stayed...

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Helpful?
Thank Mike P
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for informing us of the security issue you experienced during your stay, the appropriate team has been notified to ensure corrections moving forward. Your willingness to share your thoughts is sincerely, appreciated. We sincerely apologize for your experience during your stay and we hope you give us another opportunity to correct the errors. Thank you again, we appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Experience our newly renovated pool and spa area. ... more   less 

Additional Information about Residence Inn Rocky Mount

Address: 230 Gateway Boulevard, Rocky Mount, NC 27804
Region: United States > North Carolina > Rocky Mount
Price Range: $169 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Rocky Mount 3*
Number of rooms: 78
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Also Known As:
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn
Hotel Style:
#3 Business Hotel in Rocky Mount
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Rocky Mount staff and other travellers.
4 questions
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Newark, Delaware
Fernandina Beach, Florida
over a year ago

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Questions? Get answers from Residence Inn Rocky Mount staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a corner room on the 3rd floor”
 of 5 bubbles clrdl, 6 Feb 2017 | Read review
“Not quiet in the hotel halls, very loud highway noise, loud heat/ac system”
 of 5 bubbles 400jojo, 3 Jan 2017 | Read review
“The 3rd floor was great. Very quiet”
 of 5 bubbles hfbaughn, 29 Nov 2016 | Read review
“all rooms are suites. Ask for non smoking”
 of 5 bubbles peter194940, 9 Aug 2016 | Read review
“Away from exit doors would be quieter”
 of 5 bubbles KarenR522, 17 May 2016 | Read review
5 of 5