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DoubleTree by Hilton Hotel Rocky Mount

1,087 reviews
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Traveller (52)
Room & Suite (41)
Pool & Beach (6)
Overview
  • Excellent61%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“double tree”(89 reviews)
“texas steakhouse”(96 reviews)
“cookies”(118 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Rocky Mount
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,087)Write a Review
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Traveller rating
637
289
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637
289
93
38
23
Show reviews that mention
All reviewsdouble treetexas steakhousecookiesattached restaurantfront deska great stayfamily reunionpool and hot tubenjoyed my staybaseball tournamentvery nice hotelrooms were cleanroad tripstaff was very friendlyeasy accessafter a long daynorth carolina
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1 - 5 of 1,080 reviews
Reviewed 4 days ago

This is a 2-star Motel 6 masquerading as a 4-star Doubletree. The fun began in the parking lot. Someone decided to narrow the width of the parking spaces so they could park more cars. As a result, there were a half dozen plus cars intentionally...More

1  Thank Mike C
Response from geneanderson, Manager at DoubleTree by Hilton Hotel Rocky MountResponded yesterday

Please accept our sincere apology on behalf of our hotel. I am very sorry to learn that your experience with our Customer Service Representative, was less than adequate. We have met with the managers and the team member in question and are addressing your feedback....More

Hotel's Favourite
Reviewed 6 December 2017

For a small town, it was nice to see that Hilton was well represented by way of the Doubletree. It is an older facility, but the furnishings, bedding and linens were Hilton top quality. The staff were top notch too; polite, accommodating and a delight...More

Review collected in partnership with DoubleTree by Hilton
1  Thank P F
Response from Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky MountResponded 18 December 2017

Thank you so much for selecting us and you endorsement of the hotel is very gratifying. We are delighted that you had an excellent stay and look forward to serving you again

Reviewed 5 weeks ago

Hotel is dirty and dusty and feels cold. Needs updating. Doesn’t represent Hilton brand well. We had a few problems. Almost changed hotels. Suggest Hilton update this location. Cookies are a nice perk.More

Review collected in partnership with DoubleTree by Hilton
Thank jessicawN1672KN
Response from geneanderson, other at DoubleTree by Hilton Hotel Rocky MountResponded 4 weeks ago

I am so sorry your experience fell below your expectations and ours. We strive to provide an excellent experience for each guest and we sincerely apologize for your experience. I have shared your feedback with our Management team and together we are addressing your concerns....More

Reviewed 10 January 2018

Not an up to date modern hotel-Elevators doors were rickety. Room was nice and spacious. Facility could use a facelift. Good overnight stay.Would return . Price /quality was good.Warm cookies were a bonus.More

Review collected in partnership with DoubleTree by Hilton
Thank D1987OAmarcc
Response from Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky MountResponded 12 January 2018

Thank you for choosing to stay with us and we appreciate your feedback on Trip Advisor. Thank you so much for allowing us to serve you. We will be sure to share your feedback with the team. Thank you for your business and we look...More

Reviewed 9 January 2018

We always stay at the Rocky Mount Double Tree when in town. We travel from PA to Rocky Mount 8-10 times a year for a stock market class, and wouldn't stay anywhere else. Great staff, restaurant, and rooms.

Review collected in partnership with DoubleTree by Hilton
Thank michaeljm2018
Response from Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky MountResponded 10 January 2018

Thank you so much for always staying with us as you loyalty is treasured by our team. Thank you for sharing your feedback on Trip Advisor and we look forward to seeing you again and to see how far over 25000 the market goes.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$109 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rocky Mount
#2 Family Hotel in Rocky Mount
#2 Business Hotel in Rocky Mount
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$109 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rocky Mount
#2 Family Hotel in Rocky Mount
#2 Business Hotel in Rocky Mount
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (52)
Room & Suite (41)
Pool & Beach (6)
Dining (1)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
rorandle
13 December 2017|
AnswerShow all 8 answers
Response from Ashley S | Property representative |
Currently, the hotel is not pet friendly
0
Votes
lovinglakes
18 January 2017|
AnswerShow all 6 answers
Response from Ashley S | Property representative |
Hello- No I am sorry we do not have windows that open. You would be able to use the pool area or the front entrance of the hotel. THank you for your question.
1
Vote
Carla W
6 January 2017|
AnswerShow all 3 answers
Response from Barbara T | Reviewed this property |
I didn't see any type of security
0
Votes
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12
Room Tips
"For a good night's sleep, we suggest a different hotel."
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"We were on the fourth floor overlooking the pool and did not hear any noise. Great location!"
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"even the rooms near the elevator were pretty quiet"
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"The 2nd & 3rd floors are reserved for Hilton Honor members. My request for the top floor and location..."
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