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Stayed for a week half board. Although out of season so quiet found all the staff very helpful. A good selection of breakfast buffet style, same for evening with a different menu every night. Rooms are basic but very comfortable and clean with maid service...More
I have been there for a 2 weeks holidays, it has been mime second time at Gran Hotel Don Juan Resort and I fall in love when I saw all reform, rooms, restaurant, swiming pool, looby..... good job people; carry on!!!! Very good location ,...More
Room was large with two large double beds which was luxurious. Bathroom was clean but did not have too many frills which I expected from a four star. Staff were discreet and fairly friendly. I won this trip through wifi voyages, a french company. One...More
The worst hotel I have ever been.
It used to be the Don Juan Hotel. But the management split it in two. 'Upgrading' one half and letting the other half as it was.
So 'Gran' and 'Palace' were added. And the price went up!!!
2 Thank Dominique S
Response from Don Juan H, Dep. Atención al Cliente at Gran Hotel Don Juan ResortResponded 23 October 2017
We want to ask your for our more sincere apologizes for not being able to fulfill your expectations.
Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences.
stayed at the don Juan form Saturday 16-23 September turned up at 3.30am and was shown to our room which I am grateful for cause its a big hotel. The rooms were a good size and the beds were comfortable had maids coming in daily...More
Response from Don Juan H, Dep. Atención al Cliente, at Gran Hotel Don Juan ResortResponded 2 October 2017
Thank you so much for your visit and for taking some time to review Hotel Don Juan at Tripadvisor!
Thank you so much for your kind words!
We can't wait to see you again in our hotel!