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Pacific Resort Motel

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1 room 2 adults 0 children
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Pacific Resort Motel
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99 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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Reviewed 2 days ago NEW

The location is great close to the marina and shops and restaurants. Clean spacious rooms. Very comfortable beds. But the best bit about this hotel is the staff. They are special from the reception staff through to housekeeping. They are helpful, caring and always happy to share a smile and a chat. We will definately stay at the Pacific resort...

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Helpful?
Thank Tony G
Oswestry
Reviewed 1 week ago

Location excellent for this, our favourite Moreton Bay town.Due to wedding and local rock concert could only book 1 night.However,room large with a super king bed.Extremely comfortable . The bathroom was a shower over a jacuzzi bath.Wow.But the bath mechanism was dismantled and no plug.The towel rail was perched on screw ends and fell off when touched.Had all the appearances...

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Thank johncI1299PD
Jersey City
Reviewed 2 weeks ago

We stayed in a 3-bedroom villa and it was very dirty and run down. Towel rails were broken, door handles fell off, and the whole place appeared to not have been thoroughly cleaned for years. The cutlery drawer was dirty, the whole place was dusty, inside the bathroom cupboards was horrible. The location isn't anything to rave about. It's close...

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Helpful?
Thank tmdillon3
128dbpac, Manager at Pacific Resort Motel, responded to this review

Disappointingly, this guest was fully aware when they made their booking that wheelchair access rooms require staff to let them into the building after reception hours and they agreed. No complaints were received during their week long stay about our rooms Nor was there any maintenance requests. We have multiple wheelchair guests, some staying up to 2 months at a...

gold coast australia
Reviewed 2 weeks ago

A very pleasant one night stay over the weekend. We were allowed early access and found the room very clean and comfortable. The staff were helpful ,attentive and friendly. No breakfast facilities but many cafes ,restaurants no supermarkets next door.

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Helpful?
Thank Vicky_s102
128dbpac, Manager at Pacific Resort Motel, responded to this review

Hi Vicki and Thankyou for your review. We always try to help out when guests need to access rooms early and where possible We are happy for this to happen. We are very fortunate in our central location to be surrounded by over 50 cafés, restaurants, supermarkets and retail shops within 3 minute walking distance. Thanks Again.

Wollongong, Australia
Reviewed 1 March 2017

We visited here for two nights to enjoy our Raby Bay triathlon time. The staff were very friendly and helpful. The room (for 2) was very large and comfortable. The pool area is beautiful. You could not hope for a more central location if you are staying at the Bay. It's quiet and set back from the main road but...

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Thank Dannielle57
Hervey Bay, Australia
Reviewed 14 February 2017

This place would have been a luxury Motel in its heyday in the 70's. Now it is outdated. Furniture from the 70's, bed was very hard. Staff were great, very helpful when our original room wasnt suitable for my wheelchair bound wife. Desk staff got us another room, an upgrade for the same price. Hallway could use some ventilation or...

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Helpful?
Thank Markku P
128dbpac, Manager at Pacific Resort Motel, responded to this review

Good Morning and thankyou for your review. It is regretful that your room was not suitable , due to the fact that we gave you the keys to inspect the room prior ,as you mentioned your wife was in a wheelchair and had certain requirements and you appeared happy with the room. Unfortunately due to the extreme heat wave Brisbane...

Cairns, Queensland, Australia
Reviewed 24 January 2017

The 'Resort' is not what you would consider a resort at all but more like a motel. There is no restaurant at all - but luckily you are right on the main street with a few eateries on it. You are not allowed toasters in the room and the fridge is only tiny so if you stay - you will...

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Thank Sharon D
Brisbane, Australia
Reviewed 4 January 2017

Suited our needs location wise however I wouldn't call it a "resort" as it doesn't present what I have experienced in the resort world. Outdated interior lots of signs of wear and tear. Staff were friendly.

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Thank Liss_666
Canberra, Australia
Reviewed 7 December 2016

We had a three bedroom unit here for two nights when attending my nieces wedding. As my sister lives in Cleveland, the location is great. Next to the shops and marina. But.... the rooms are quite run down and tired. Curtain rods fell apart in our hands. The top toilet didn't work and no-one came to fix it for two...

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Thank Roger P
Reviewed 20 November 2016 via mobile

When booked on line yesterday just to get away for the night my patner an my self were on our way there when we got a phone call saying we didn't get the room as the lady was on the phone when she confirmed that we got the room but turned out she had already booked it out.....very disappointed as...

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Helpful?
Thank lorrainejt
128dbpac, Manager at Pacific Resort Motel, responded to this review

Hi and thankyou for review. Our sincere apologies for your disappointment however this was a case of the 2 bookings being made at the same time, one online and one over the phone for the last room available that night. This is a rare occurrence and again sorry but unfortunately one we could not avoid. We would like to offer...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Pacific Resort Motel

Address: Pacific Resort 128 Middle St, Cleveland, Redland City, Queensland 4163, Australia
Region: Australia > Queensland > Brisbane Region > Redland City > Cleveland
Price Range: $134 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pacific Resort Motel 3*
Number of rooms: 39
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Questions & Answers

Questions? Get answers from Pacific Resort Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for quiet room if at week end”
johncI1299PD, 17 Apr 2017 | Read review
“Check your rooms out before committing.”
634markkup, 14 Feb 2017 | Read review
“Stay somewhere else!”
51clairei, 12 Oct 2016 | Read review
“near reception, so you dont have to park down the side and climb stairs”
crist2016, 19 Aug 2016 | Read review
“Not at this Motel”
Creadance, 18 Aug 2016 | Read review
5 of 5