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Crystal Bay on the Broadwater

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119 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Bay on the Broadwater
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Showing 118: English reviews
Rutherglen, Australia
Reviewed 20 July 2016

My partner and I stayed at Crystal Bay on the Broadwater for 3 weeks in July/August 2015. Our 1 bedroom self contained apartment had everything you needed to feel comfortable and enjoy your holiday. Close to shops, restaurants and entertainment, we found it the perfect place for a longish break. If you wanted to go out you could, if not,...

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Helpful?
Thank tam_1982
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thanks for taking the time to review our property and provide great feedback from your stay with us last year. Hope to see you back again soon!

Reviewed 4 July 2016

We hired the three bedroom corner apartment which had been renovated recently. The furniture looked like it had been selected from a Hamptons catalogue and was all very light and airy, but felt quite cluttered. Each bedroom had a QB/DB and a TV resting on a buffet cabinet/set of drawers. This was good in the larger rooms but in the...

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Helpful?
Thank Seabird21
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thank you for your feedback following your stay at Crystal Bay. Your comments regarding the layout of the apartment have been taken on board and we will certainly be looking to see if we can change things around in this apartment to make it more comfortable for our guests.

Stanthorpe, Australia
Reviewed 30 June 2016

A good apartment for a short stay or longer. As a couple we found there was plenty of room and everything we needed. Good value when looking at prices at Gold Coast. Convenient location, good view, good amenities. We would stay here again.

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Helpful?
Thank Barb_Lady_AB
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thank you for taking the time to review our property. It was great to hear you enjoyed staying at Crystal Bay and found your apartment comfortable and were able to enjoy the lovely views of the Broadwater. We look forward to welcoming you back again soon.

Gympie, Australia
Reviewed 27 June 2016

Stayed for 2 nights, 2 adults 2 teenagers in 2 bed appt. For the cheap price in school holidays I thought it would have been bad, I was pleasantly surprised. The appt had full kitchen and laundry facilities and bathroom was plenty big enough. We on the 11th floor, facing the water and it was beautiful. Great big shower and...

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Helpful?
Thank Jenny F
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thanks Jenny for the positive feedback. It was great to hear you enjoyed staying at Crystal Bay with your family and we hope to see you back again soon.

Reviewed 26 June 2016

We normally stay at the meriton on aqua street so this place had allot to live up to, unfortunately the two dont compare.... Crystal bay is outdated, stingy on the initial supplied items and quite basic, definitely a budget motel feel. Room 501 View - 5/5 Seating 4/5 (leather couches very comfy) Beds 4/5 Bedrooms 2/5 (2nd is a divided...

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Thank Dan H
Sydney, Australia
Reviewed 25 June 2016 via mobile

Stayed there for 3 nights with 2 collegues for a conference in GC. Very small unit but with view. We stayed in 10th floor, room is a bit outdated but clean. Beds are comfy. Fast and free wifi!! Perfect place for people who love their early morning jog. walking distance from restaurants and petrol station for basic comodities. Will definitely...

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Thank Imeldiffic2
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thank you for review of Crystal Bay and it is pleasing to hear you were able to enjoy our facilities and great location. Hope to see you back again soon with your family.

queensland
Reviewed 12 June 2016

This apartment block just doesn't live up to it's website hype at all. The check in experience felt like I was interrupting something far more important. This first unit was just unacceptable, so small with a tiny balcony and so much furniture you were falling over it- back to reception. The second unit was larger and had a bit more...

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2Thank reboi
Hobart
Reviewed 17 May 2016

Recently had 5 nights at Crystal Bay. The staff were very welcoming upon arrival. The rooms were quite small for a 2 bedroom apartment but comfortable enough. The room was looking a little tired, the bedroom curtains had water like marks on them which didn't look great. Lack of fan or A/C in the bedrooms made the nights quite stuffy...

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Thank tracey6728
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thank you for your feedback. It is pleasing to here you enjoyed your stay with us and were able to take advantage of our great facilities. Your comments regarding the curtains have been passed onto our cleaning staff and we thank you for bring this to our attention. Hope to see you at Crystal Bay again soon!

Reviewed 10 May 2016 via mobile

I stayed at crystal bay for a treat for mothers day. Big mistake the first room smelt like damp carpet there was a off onion smell in kitchen. Kitchen tap was very loose and couldn't be turned on. No aircon or fan in bedroom which made it very stuffy. Couldn't use security screen to have door open for ventilation as...

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Thank hiltonbabe
CrystalBayResort4215, Manager at Crystal Bay on the Broadwater, responded to this review

Ms Hilton Thank you for your review which we find quite baffling. From the moment you checked in to Crystal Bay we did everything we could to satisfy you however it was evident this was not going to be possible. We understand your concerns regarding your daughter and the fact that she climbs balconies so perhaps you should take that...

Corowa, Australia
Reviewed 29 April 2016 via mobile

Waking up to great views in a comfortable bed, self contained with everything well supplied in kitchen, in room laundry with dryer. Close to southport and harbor town easy access by with car or PT. pool and spa excellent , small but good gym. would defiantly stay again , not sure about peak rates but very good value off season

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Thank lynda h
CrystalBayResort4215, Front Office Manager at Crystal Bay on the Broadwater, responded to this review

Thanks Lynda for the feedback and it's great to hear you enjoyed your stay with us. We also love our position here on the Broadwater - not only the panoramic views from the apartments but also the close proximity to some fantastic shopping. Hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crystal Bay is situated on the Broadwater just a short distance north of Surfers Paradise. The central location is ideal for both the holiday makers and business traveler alike, with all attractions and the Southport CBD within easy reach.Enjoy the fantastic views and calm waters of the Broadwater from your private balcony or take a stroll along the waterfront to one of the many local restaurants.No matter what your reason is for visiting the Gold Coast, the friendly staff at Crystal Bay would love to welcome you and help make your stay as enjoyable as possible. ... more   less 

Additional Information about Crystal Bay on the Broadwater

Address: 182 Marine Parade, Southport, Gold Coast, Queensland QLD 4215, Australia
Region: Australia > Queensland > Gold Coast > Southport
Price Range: $117 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Bay on the Broadwater 3.5*
Number of rooms: 100
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Also Known As:
Crystal Bay On The Broadwater Southport, Gold Coast
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Questions & Answers

Questions? Get answers from Crystal Bay on the Broadwater staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the Broadwater we got to watch a spectacular fireworks display from the Balcomy”
 of 5 bubbles kiwis718, 2 Jan 2017 | Read review
“Book either hard left or hard right as pool noise might be an issue for some.”
 of 5 bubbles paulcc115, 19 Oct 2016 | Read review
“For a family of 5 with separate wing, room 1201 and 1206”
 of 5 bubbles G5325XOjosephm, 22 Sep 2016 | Read review
“Most rooms have a view of the sea.”
 of 5 bubbles chiewhoon, 13 Sep 2016 | Read review
“8th floor upwards offers views of ocean, south side gets windy.”
 of 5 bubbles annea118, 1 Sep 2016 | Read review
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