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My first room (no2) was pretty average. Noisy air conditioner and even noisier ceiling fan. I asked to move and the staff were accomodating and put me in room 19. Pretty happy with that room, but still overpriced. The hotel is well located though, close...More
I paid $280 a night for a standard room. The 5 star intercontinental hotel Rialto in Melbourne is $295 a night just for comparison. BUT this is a remote location and operating costs would certainly be higher. The breakfast that is included is basic and...More
Had booked a business trip and had stayed at the Jardine previously and although it wasn't wonderful it certainly wasn't anything like this trip. It is in remote place but that is no excuse for the condition it is in. Other than the smell of...More
4 Thank AndrewGisinger
Response from Front_Office_04, Front Office at Jardine MotelResponded 29 April 2017
Sir, we appreciate your stay with us was a deeply unhappy one for you. We have taken internal action to prevent this happening again.
Unfathomably, at no time during your stay did you mention to the Front Desk even One of your concerns.
The restaurant food quality is great! See photos. However everything else about this place leaves a lot to be desired.
Each day I saw Jardine staff (ready to start their shift) standing at the Buffett area eating directly off the fruit platter & one day...More
1 Thank FlossyWorld
Response from Front_Office_04, Public Relations Manager at Jardine MotelResponded 6 May 2017
We are pleased you had such a positive experience with our food and facilities.
Your compliments have been passed to, and read by, the kitchen brigade and the groundsman.
Your TV will work only if you activate the electricity in your room.
The problem with...More
We were sold a basic room for $250 we understand TI is remote and have stayed on the island before so we had a fair idea. However, the room was dirty, mouldy bathrooms, breakfast included meant you had to pay an extra $4 for coffee,...More
6 Thank Jo N
Response from Front_Office_05, Front Office at Jardine MotelResponded 2 December 2016
False reviews, for which a payment or favour has been extracted from junior staff, is very naughty and you should not be doing this.
Your only problem with our property was you wanted a free gift, and you bullied a junior Front Office girl to...More