We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
2012 E Marion St, Shelby, NC 28152-6221
Lowest prices for your stay
Hotel direct offer!Stay 2 Nights, Get 2,000 Points; Stay 3 Nights, Get 5,000 Points
Booking.com
US$84
View deal
Expedia.com
US$84
View deal
Trip.com
US$75
View deal
TravelocityUS$84
Hotels.comUS$84
HurbUS$99
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (28)
Room & Suite (27)
Dining (6)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 9 hotels in Shelby
Location
Cleanliness
Service
Value
Travellers' Choice
A home away from home in Shelby NC Our modern and welcoming Comfort Inn® hotel is conveniently located in the middle of Cleveland County, just an hour east of Charlotte off U.S. Highway 74. Our Shelby hotel offers easy access to a variety of attractions such as Boiling Springs and Gardner-Webb University. Families will enjoy the Kings Mountain Historical Museum, Wing Haven Gardens & Bird Sanctuary, and Historic Latta Plantation. Guests can stroll the nearby streets of historic Shelby for great dining and shopping options. Plus, we're near Charlotte, Asheville, and Greenville-Spartanburg. Whether you’re traveling for business or leisure, alone or with family, expect friendly service and up-to-date amenities that will help you enjoy a great start to your day. Take advantage of free coffee and our free hearty and healthy breakfast options, including our famous waffles, scrambled eggs, sausage, oatmeal, fresh fruit, and yogurt. Stay connected with high-speed fiber Wi-Fi. Take a refreshing dip in our seasonal outdoor pool and visit our fitness center to stay healthy on the road. If you’re here for work you can utilize our well-equipped business center. When it’s time to rest, our guest rooms deliver premium bedding and amenities that will help you feel at home, like microwaves, coffee makers, work desks, and 42-inch flat-screen TVs with 250 HD channels.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Shallow end in pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Highchairs available
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!
160Reviews0Q+A23Room tips
Traveller rating
  • 94
  • 40
  • 17
  • 4
  • 5
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Kelly C wrote a review Nov 2022
1 contribution
We were visiting Garder Webb University and looking for a place to stay overnight. After reading many reviews of properties I reserved a room here. The staff was very friendly and our room was very clean. Beds and pillows were very comfortable. Will plan on staying here again if we need a hotel close to GW.
Read more
Date of stay: November 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 3 weeks ago
Dear Kelly, We are glad our hotel suited your expectations and we are a staff that work hard to provide friendliness, clean rooms, comfortable beds and amazing pillows. We take the time to ensure our guest has the best comfortability, relaxation, and hospitality that is needed during their stay. If you should be in the area again, please stop by our beautiful hotel for wonderful service!!! Warm Regards, Front Office Manager Lanisha Odom
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kim F wrote a review May 2022
Roanoke, Virginia68 contributions16 helpful votes
Hotel's Favourite
What a pleasant stay here at Comfort in. Very clean, staff was exceptional some of the best customer service ever. Rose is so friendly and made us feel so welcomed. Beds very VERY comfortable and the in room AC worked great. I would not hesitate staying here again.
Read more
Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 3 May 2022
Greetings, We are thankful and flattered to know you were invited to our a clean hotel, comfortable rooms, expectational customer service, and a warm welcome by our GM (Rose). She always amaze guest with her southern Jamaican accent, smiles, and communicate diligently with all our guest. The staff and I are thankful for Rose gratitude towards our guest, friendliness and being able to set the way for each and everyone of her staff to represent the same quality of customer service. We can guarantee you, when you visit our lovely" hotel you will not be disappointed. The Comfort Inn Shelby NC team look forward to seeing you again soon!!!! Warm Regards, Front Office Manager Lanisha Odom
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kate Dolan wrote a review Oct 2022
Catonsville, Maryland12 contributions19 helpful votes
An older property that is kept clean but could use some sprucing up. The doors in particular all looked very beat up, which gives the place a seedy vibe. The staff was super friendly. We would definitely stay again, but you have to look past the worn facade to notice how hard they're trying to keep it clean.
Read more
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 29 Oct 2022
Greetings, Thank you for your feedback regarding your stay and our hotel. We take all feedbacks into consideration and we will definitely work on the doors that seem to be beat up. The maintenance department will go in all rooms immediately to check each door that may have damages and ensure we provide appealing doors to our hotel. The staff and I work hard to for fill happiness, and we take all guest suggestion, to make sure we continue to provide a well kept hotel. Thank you again for giving us the opportunity to assist with all your needs as we look forward to seeing you again soon!!! Warm Regards, Front Office Manager Lanisha Odom
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Doug T wrote a review Oct 2022
Birmingham, Alabama2 contributions
I was on short visit to mi home town for a high school reunion. I chose this lodging on line for proximity to event. The access was easy and plenty of parking. The reception was well decorated and appointed . The receptionist was very friendly, efficient , and processed needed registration quickly. She made extra effort to allow my early check in and arranged my room to be near others attending same event. The room was clean and nicely furnished. Check out was a simple drop of key card into a box.. done My rating reflects both the facility and the staff..Especially Rosa who was exemplary
Read more
Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 26 Oct 2022
Greetings, All 5's for our rating is a joy to review! The Comfort team and I send out a high thank you for the considerate feedback you have given us. First I will start with my staff and their ability to communicate, implement professionalism, and share their unique tender, loving, and care with all guest they encounter. I am also glad to know the wonderful front desk arranged an early check in and assigned your group near one another. We try to make our transition for all our guest to check-in/check out. Rose, is happy to know she was able to accomplish a beautiful stay for you during your time with us. We hope to see you again soon!!! Sincerely, Front Office Manager Lanisha Odom
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adventure702306 wrote a review Oct 2022
Everything was very clean and well maintained. The staff was friendly, both with us and with each other. The bed was comfortable, the amenities convenient. The hot breakfast was quite good. Easy to relax there.
Read more
Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 26 Oct 2022
Greetings, Thank you for sharing this outstanding feedback regarding your stay. The staff and I are happy to know all was well, bed comfortable, clean, relaxation was a pleasure. The Comfort Inn team Shelby NC always has high hope for all our guest and implement hospitality to ensure each of our guest experience a successful stay. We hope to see you again soon!!! Sincerely, Front Office Manager Lanisha Odom
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edward L wrote a review Oct 2022
Blairsville6 contributions
motel is nice, room was nice, staff was helpful , but they did not honor the 20% discount advertised on tv. we hade a handicapped room and it was big enough for my electric wheelchair . the bathroom was also big enough for a wheelchair and had enough grab bars
Read more
Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 18 Oct 2022
Dear Edward, Thank you for your feedback regarding your stay and we are glad to know the rooms, hotel, and staff added great service to your needs. The rooms are very spacious and fitting for accessible wheelchairs, and etc. I am glad we were able to accommodate your needs with having the grab bars and a well equipped room that you hoped for; however the 20% discount advertisement you seen, we are not familiar with, but if you ever have question regarding any discounts, please call the hotel directly and press option 2 and we will be happy to assist you. We hope to see you again soon!!! Warm Regards, Front Office Manager Lanisha Odom
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paula L wrote a review Sep 2022
1 contribution
My girls and I stayed at the Comfort Inn Shelby because we were in town for a wedding. I have to say the staff was friendly, if we needed anything they were right there and it was clean. The front staff manager Lanisha Odom was so welcoming especially the first night we came in. I highly recommend the Comfort in Shelby.
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 19 Sep 2022
Dear Paula, The Comfort Inn Shelby NC team are proud to see this review and know we made your stay comfortable. Paula, your family and yourself was delightful to share conversation with and I am proud to know you enjoyed your journey at our hotel. The housekeeping team work hard to ensure cleanliness throughout the hotel and make sure their rooms are bright as well as refreshed. I personally, want to say thank you for giving me the opportunity to share my warmth and welcome you to a "Home Away From Home" experience. We hope to see you again soon!!! Warm Regards, Front Office Manager Lanisha Odom
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin D wrote a review Sep 2022
1 contribution
This hotel was great. It isn't the Ritz, but it is clean. What makes it amazing is the service. Rosemarie went out of her way to accommodate us last minute. Everyone from the front desk to housekeepers are absolutely amazing. They go out of their way to make your stay feel a little like home with no unexpected issues. Rosemarie is the best. I will absolutely stay here again if I ever come back to Shelby for work.
Read more
Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 6 Sep 2022
Greetings, Thank you for this beautiful review and we are thankful that Rose took care of all your needs during your stay. She is concerned and willing to always ensure our guest is properly equipped for the accommodation needed. We are proud to know she was able to make your stay grand and you received the best customer service ever. The Comfort Inn team Shelby, NC and I will continue to make sure cleanliness, communication is delivered so each of our guest has a happy journey during their time at our beautiful hotel. We hope to see you again soon!! Warm Regards, Front Office Manager Lanisha Odom
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark B wrote a review Aug 2022
Augusta, Georgia1 contribution
I was surprised because I always thought of Comfort Inns as a cheap outdated hotel with stale donuts and water downed juice for breakfast. I was misinformed and completely wrong. The rooms were clean and stylish. They give you makeup wipes and little extras that other hotels don’t offer the breakfast was fresh and hot. And they were fairly priced. There my #1 choice now and highly recommend them. I give them ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Shelby NC site
Read more
Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 25 Aug 2022
Greetings, The Comfort Inn Shelby NC team are happy and satisfied with this review giving. Our goal is to always provide the best service to each guest that enter and leave our hotel. I am ecstatic to hear you enjoyed your stay and you had the opportunity to experience for yourself. The Comfort Inn is a well maintained hotel with a lot of amenities, pleasant staff, makeup wipes, clean rooms and etc to offer each guest. We are truly grateful for this review and you giving us the chance to accommodate all your needs. We hope to see you again soon!!! Warm Regards, Front Office Manager Lanisha Odom
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Morris wrote a review Aug 2022
1 contribution
Everything was good except the room had an odor probably the carpet and hard surface floors were slippery other than that the the front desk and staff was very nice ,Breakfast was good it was a pleasant stay
Read more
Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 25 Aug 2022
Dear Morrish, Thank you for taking the time to respond back to our review. First, I would like to address your concern far as our room having an odor and area of the floors being slippery. Our maintenance team went in to check the room you suggested that had the issue, and they did a thorough inspection by pulling all furniture-appliances out the room and implemented a steam cleaning to ensure freshness to the carpet. All went well and odor is currently removed and we would like to sincerely apologize for any inconvenience during your stay. Secondly, thank you for appreciating the kindness of my staff and the delicious breakfast we provide for our wonderful guest. We are glad to know your stay was pleasant and comfortable as we hope to see you again soon!!! Warm Regards, Front Office Manager Lanisha Odom
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$88 - US$107 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn shelby hotel shelby, shelby hampton inn
FORMERLY KNOWN AS
Hampton Inn
LOCATION
United StatesNorth CarolinaShelby
NUMBER OF ROOMS
76
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

COMFORT INN SHELBY: UPDATED 2022 Hotel Reviews, Price Comparison and 60 Photos (NC) - Tripadvisor

Frequently Asked Questions about Comfort Inn Shelby
Which popular attractions are close to Comfort Inn Shelby?
Nearby attractions include Don Gibson Theater (5.9 km), Earl Scruggs Center (6.0 km), and Shelby City Park (7.6 km).
What are some of the property amenities at Comfort Inn Shelby?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Comfort Inn Shelby?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Shelby?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Comfort Inn Shelby?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Shelby?
Conveniently located restaurants include Red Bridges Barbecue Lodge Inc., The Shelby Cafe, and Pleasant City Wood Fired Grille.
Are there opportunities to exercise at Comfort Inn Shelby?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn Shelby?
Yes, laundry service and self serve laundry are offered to guests.
Does Comfort Inn Shelby offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Comfort Inn Shelby accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.