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Comfort Inn Shelby

Traveller (28)
Room & Suite (22)
Dining (6)
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About

#1 of 9 hotels in Shelby
Location
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Service
Value
Travellers' Choice
A home away from home in Shelby NC Our modern and welcoming Comfort Inn® hotel is conveniently located in the middle of Cleveland County, just an hour east of Charlotte off U.S. Highway 74. Our Shelby hotel offers easy access to a variety of attractions such as Boiling Springs and Gardner-Webb University. Families will enjoy the Kings Mountain Historical Museum, Wing Haven Gardens & Bird Sanctuary, and Historic Latta Plantation. Guests can stroll the nearby streets of historic Shelby for great dining and shopping options. Plus, we're near Charlotte, Asheville, and Greenville-Spartanburg. Whether you’re traveling for business or leisure, alone or with family, expect friendly service and up-to-date amenities that will help you enjoy a great start to your day. Take advantage of free coffee and our free hearty and healthy breakfast options, including our famous waffles, scrambled eggs, sausage, oatmeal, fresh fruit, and yogurt. Stay connected with high-speed fiber Wi-Fi. Take a refreshing dip in our seasonal outdoor pool and visit our fitness center to stay healthy on the road. If you’re here for work you can utilize our well-equipped business center. When it’s time to rest, our guest rooms deliver premium bedding and amenities that will help you feel at home, like microwaves, coffee makers, work desks, and 42-inch flat-screen TVs with 250 HD channels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Shallow end in pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Highchairs available
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Quiet
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!
178Reviews0Q+A25Room tips
Traveller rating
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Gregory R wrote a review Mar 2024
1 contribution
Comfortable clean room easy access to the parking lot . Lot of restaurants close by . Nice quiet hotel friendly staff had a great experience and would recommend hotel to people and will be staying there in the future. Room wam big with plenty of space. Bathroom was clean no mold
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: Mattresses are to soft
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kim F wrote a review May 2022
Roanoke, Virginia69 contributions17 helpful votes
Hotel's Favourite
What a pleasant stay here at Comfort in. Very clean, staff was exceptional some of the best customer service ever. Rose is so friendly and made us feel so welcomed. Beds very VERY comfortable and the in room AC worked great. I would not hesitate staying here again.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 3 May 2022
Greetings, We are thankful and flattered to know you were invited to our a clean hotel, comfortable rooms, expectational customer service, and a warm welcome by our GM (Rose). She always amaze guest with her southern Jamaican accent, smiles, and communicate diligently with all our guest. The staff and I are thankful for Rose gratitude towards our guest, friendliness and being able to set the way for each and everyone of her staff to represent the same quality of customer service. We can guarantee you, when you visit our lovely" hotel you will not be disappointed. The Comfort Inn Shelby NC team look forward to seeing you again soon!!!! Warm Regards, Front Office Manager Lanisha Odom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary G wrote a review Feb 2024
1 contribution
It was a good stay staff was great and friendly. The room was clean. The only issue I had was the deposits. When we got there I was told there was a 100$ deposit that I didn’t have. My son got the room for us and no where did he see the information about a deposit of 100$ on arrival. They need to make that known in a better well seen place on the site. As in where you pay for the room.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Make sure you have your 200$ deposit. I didn’t have the extra money for it and another guest came...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 8 Feb 2024
Mary, Thank you for taking the time to reply to our online review. The staff and I are glad you founded us to be friendly with providing expectational clean room during your stay. I sincerely apologize you was not aware of our deposit that is currently located on all websites if you scroll to the bottom of the websites you will see where the deposit is displayed for $250.00; however we are considered of all our guest and sometimes charge the very minimum of $100.00. We sincerely apologize again that you was not notified of our policy. We hope to see you again soon!! Warm Regards, Manager Lanisha Odom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carol D wrote a review Jan 2024
Emerald Isle, North Carolina11 contributions3 helpful votes
Our experience at the Shelby Comfort Inn was made wonderful by Lanisha Odom! She was so friendly and delightful! She asked us why we were in Shelby and, when we told her about our high school reunion, she was so excited for us! The next day, Lanisha wanted to hear all about the reunion. She has the perfect personality for a hotel front desk and you are lucky to have her.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 29 Jan 2024
Greetings, Thank you for the 5 star rating regarding your stay at the Comfort Inn Shelby NC location. I was flattered to meet you and welcome you with warmth during your high school reunion. Our conversation, laughter, and communication made my day as I begin to get to know whom you were. I enjoy all of my guest and will remain humble with delivering the best service possible, because this is truly important to myself as well as others. Carol, it was a pleasure to meet you and I hope I have the opportunity to interact with you again one day. The team and I hope to see you again soon!!! Warm Regards, Manager Lanisha Odom 704 482 5666 Opt 2
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike L wrote a review Jan 2024
1 contribution
From the moment I arrived to check in Lanisha was a tremendous help and positive spirit. The room was great and she even helped us with local transprotatiuon. We will be back to Shelby NC and I look forward to conversing with Lanisha again. 6 STARS!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 8 Jan 2024
Mike, Thank you for for this warm gesture regarding your stay. I Lanisha) enjoy interacting with all my wonderful guest, which this particular review is a WOW" for the Comfort Inn Shelby NC team and I. I really enjoyed our communication and the fact that you trusted the well being of your stay while being in my present. The staff and I aim to go above and beyond for all our guest by welcoming them to A Home Away From Home" experience. Again thank you for this lovely review as we look for to seeing you again soon!! Warm Regards, Manager Lanisha Odom 704 482 5666 Opt 2
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andreas W wrote a review Dec 2023
1 contribution
Nothing wrong, really clean. Just not brand-new. Nice staff, always at your service, Breakfast ok, some selection incl. warm items. During my two weeks stay no noisy people around. I do consider the area around as really safe.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 8 Jan 2024
Andrea, We want to thank you for the 5 star rating given to the Comfort Inn Shelby NC location. We are glad you founded the staff, service and our delightful breakfast up to par. Our goal is to ensure our guest feel safe, protected, welcomed and treated like royalty when they enter and leave our hotel. Again we thank you for taking the time to trust all would be well and your stay was as expected. We look forward to seeing you again soon! Warm Regards, Manager Lanisha Odom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveler617007 wrote a review Nov 2023
Eureka Springs, Arkansas5 contributions1 helpful vote
Clean room, friendly staff and convenient location to Gardner-Webb University. This was the perfect place for us to stay as we were in town to visit family and our new Grandson for his first birthday party.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 7 Dec 2023
Greetings, Thank you for choosing our hotel here at the Comfort Inn Shelby NC location. We are happy to review all 5's for our rating, and thrilled the room was clean, engaged with my friendly staff, and the location was convenient to Gardner-Webb University. We invite all guest to our hotel by implementing a "Home Away From Home" experience; therefore they will share with their family and friends about their delightful stay that will be presented once they visit our beautiful hotel. We look forward to seeing you again soon!!! Warm Regards, Manager Lanisha Odom 704 482-5666 Opt 2
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cory B wrote a review Nov 2023
1 contribution
I was greeted with kindness wven before I arrived. I was able to speak with Lanisha Odom to make my appt and then meet her in person upon arrival. She was a breath of fresh air. She took very good care of us and made sure our stay was amazing. The only reason I didn't give the venue 5 stars is because the air would freeze up and only come back on when it wanted. Other than that, bed was comfortable, good TV options and close proximity to convenience store, mall and restaurants.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 7 Dec 2023
Greetings, Thank you, Thank you, Thank you for this lovely review regarding your stay. I, Lanisha Odom was amazed when you reached out to our hotel and having a great conversation with you while implementing your reservation. My guest are important to me in every way possible; therefore upon your arrival I wanted to ensure you were greeted accordingly and felt at home. The team and I are proud to have taken care of all your needs during your journey at our hotel while you had an opportunity to enjoy the relaxation of our comfortable beds, TV, and being surrounded by the mall, stores, and many restaurants. If and when you are in the Shelby NC area again, please stop by the Comfort Inn for the best service ever!! We look forward to seeing you again soon.... Warm Regards, Manager Lanisha Odom 704 482 5666 Opt 2
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linda K wrote a review Oct 2023
1 contribution
We were greeted by Lanisha Odom who was very professional and welcoming. We found the entire staff to be very responsive to any of our needs. Our room was very clean and the fitness center was very convenient.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rosemarie Nixon, General Manager at Comfort Inn Shelby
Responded 12 Oct 2023
Linda, The Comfort Inn Shelby NC team and I would like to thank you for this warm gesture regarding your stay. I, Lanisha am very glad I welcomed you to our hotel by providing professionalism during your time with us. The team and I work hard to invite cleanliness throughout our hotel; therefore our wonderful guest feel at home. The fitness center we have is a 24 hour arrangement so our guest can exercise, stay fit, and remain healthy! We look forward to seeing you again soon!! Warm Regards, Manager Lanisha Odom 704 482 5666 Opt 2
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jen A wrote a review Jul 2023
Woodbury, Minnesota276 contributions66 helpful votes
We stayed here after a long day at the beach and in the car. This hotel met our expectations on cleanliness and the location. We were greeted by very friendly staff when checking in (unfortunately I didn't get her name) and when we were on our way to breakfast another very friendly housekeeping staff member greeted us. Our checkout staff was also very friendly. Breakfast was as expected from a Choice hotel. We would definitely stay here again in the future.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rosemarie Nixon, Guest Services / Front Office at Comfort Inn Shelby
Responded 25 Jul 2023
Greetings, All 5's for our rating is fantastic! The Comfort Inn Shelby NC team are proud to know all was well during your stay. The Staff and I dedicate our time and energy to offer cleanliness and invite all guest to our awesome location. First impressions guest has is when they walk through our doors and to be greeted graciously by my kind, warm and welcoming front desk staff. This department makes our guest fell at home followed by the breakfast attendant and housekeeping staff. All individuals has a unique nature about themselves and represents it to all guest they encounter. We are happy you founded joy here as we look forward to seeing you again soon! Warm Regards, Front Office Manager Lanisha Odom 704 482 5666 Opt 2
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$122 - S$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn shelby hotel shelby, shelby hampton inn
FORMERLY KNOWN AS
Hampton Inn
LOCATION
United StatesNorth CarolinaShelby
NUMBER OF ROOMS
76
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COMFORT INN SHELBY: UPDATED 2024 Hotel Reviews, Price Comparison and 48 Photos (NC) - Tripadvisor

Frequently Asked Questions about Comfort Inn Shelby
Which popular attractions are close to Comfort Inn Shelby?
Nearby attractions include International Lineman's Museum & Hall of Fame (1.2 km).
What are some of the property amenities at Comfort Inn Shelby?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Comfort Inn Shelby?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Shelby?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Comfort Inn Shelby?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Shelby?
Conveniently located restaurants include Red Bridges Barbecue Lodge Inc., Ruby Tuesdays, and Wings Etc..
Are there opportunities to exercise at Comfort Inn Shelby?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn Shelby?
Yes, laundry service and self serve laundry are offered to guests.
Does Comfort Inn Shelby offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Comfort Inn Shelby accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.