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Comfort Inn Shelby

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Comfort Inn Shelby
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32 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Cumming, Georgia
Reviewed 19 October 2016

This hotel needs updating, rooms are old and out of date. The staff was very friendly and accommodating. Normally I stay at the Hampton or HIE next door, but everything was booked the week I was there.

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Helpful?
Thank OUFAN75
Rosemarie N, General Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Pittsboro, North Carolina
Reviewed 19 October 2016 via mobile

While clearly an older building, it has been updated inside. It was a very comfortable sleep, had average speed Internet WiFi, and a good, hot breakfast with limited choices. The price of my stay was easily the deciding factor and it was an awesome stay for the price.

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Helpful?
Thank andy_asumtneer
Huntersville, North Carolina
Reviewed 18 October 2016

Came up with my son for a night for a baseball tournament. Simple, but nice. Clean room (smelled the cleaning products when we walked in), excellent breakfast (waffles, bacon, fruit), good location.....definitely a good value.

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Helpful?
Thank knighmare24
Rosemarie N, General Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Reviewed 14 September 2016 via mobile

The Comfort Inn was the discounted hotel for a conference we attended. It was economical and adequate. Comfortable and clean. Only down side was a poorly flushing toilet in our room. Has been reported. Hopefully it is fixed.

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Helpful?
Thank Alracj
Southport, North Carolina
Reviewed 29 August 2016

We stayed last night at this hotel and I can honestly say NEVER AGAIN. The smell in the room was awful. Didn't want to change rooms because we specifically ask for adjoining rooms as my daughter and family were traveling with us. The air conditioned didn't work much in this room. We thought it was because it hadn't been on...

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Helpful?
1Thank Susan B
Rosemarie N, General Manager at Comfort Inn Shelby, responded to this review

Dear Susan B, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with all department to ensure we handle these types of situations differently in the future....

Oklahoma City, Oklahoma
Reviewed 16 August 2016 via mobile

We were in NC visiting family in Kings Mountain. This was our choice for the closest Choice Hotel to them. It is very conveniently located highway 74 between Kings Mtn and Shelby. Our room was clean, although a little aged. The staff was exceptionally friendly. This is possibly the best staffed Choice I've stayed at. The breakfast area was clean...

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Helpful?
Thank SingingAgnes
Rosemarie N, General Manager at Comfort Inn Shelby, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Rosemarie...

Spartanburg, South Carolina
Reviewed 1 August 2016

We like this brand, although we prefer the suites locations--none such around here. Booked here, right off the bat, noticed the aging condition. That said, the room was clean and comfortable, the staff friendly, and everything was well maintained. Rate was competitive with other area locations. Far from one of our favorite places we've stayed, but also better than some....

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Helpful?
1Thank rich and linda s
Rosemarie N, General Manager at Comfort Inn Shelby, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Rosemarie...

Norway, Iowa, United States
Reviewed 3 June 2016

On our trip we stayed at a different place each night. This was by far my favorite!!! The staff was supper friendly. I don't have anything except great things to say about this Motel! Top of the line!!! If you are in Shelby NC it's a perfect place to stay!!!!

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Helpful?
Thank Vicki B
Margie R, General Manager at Comfort Inn Shelby, responded to this review

Dear Vicki, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Southport, North Carolina
Reviewed 12 October 2015

We stopped in Shelby on our way to Bryson City. It was a Sunday and no one else was there. We were on our Motorcycles and soaking wet. The front desk woman was nice but absolutely would not give us a break on the price of the room. We thought $100 too much for this hotel. We should have gone...

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Helpful?
Thank hdblackandblue
Margie R, Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Akron, Ohio
Reviewed 23 July 2015

Stayed as a Choice Hotels Gold Member due to SOLD OUT conditions in Forest City for a family reunion. (Although an out of the way 60 mile rt drive each day) this property lived up to the expectations I anticipated when booked. Thank you to the great front desk staff, Mrs. Nixon and others, especially thank you to Melodie who...

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Helpful?
Thank Jeffery S
Margie R, General Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Terri Poole...

38 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Comfort Inn hotel in Shelby, NC near Royster Memorial Golf Course Adjacent to Cleveland Mall, the Comfort Inn® hotel in Shelby, North Carolina is less than five miles from nine challenging golf courses, including Woodbridge Golf Course and Royster Memorial Golf Course. This Shelby, NC hotel is also convenient to Kings Mountain Historical Museum. Charlotte is a short drive away.Guests of the Comfort Inn hotel are invited to relax in the sparkling seasonal outdoor pool, work out in the exercise room and utilize the fully-equipped business center.Additional amenities at this Shelby, NC hotel include: •Free wireless high-speed Internet access •Free daily newspaper •Free coffee Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!All guest rooms offer a flat-screen television with cable, coffee maker, desk, hair dryer, iron and ironing board.The Comfort Inn offers a convenient location with easy access to area attractions. Whether traveling to the Shelby, North Carolina area for business or leisure, we offer the amenities you are looking for and the location you need. Make your reservation today. ... more   less 

Additional Information about Comfort Inn Shelby

Address: 2012 E Marion St, Shelby, NC 28152-6221 (Formerly Hampton Inn)
Region: United States > North Carolina > Shelby
Price Range: $127 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Shelby 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Hampton Inn Shelby Hotel Shelby
Shelby Hampton Inn
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Questions & Answers

Questions? Get answers from Comfort Inn Shelby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean rooms, great breakfast”
 of 5 bubbles knighmare24, 17 Oct 2016 | Read review
“away from elevators”
 of 5 bubbles richandlindas, 1 Aug 2016 | Read review
“No good rooms. Try another hotel.”
 of 5 bubbles hdblackandblue, 11 Oct 2015 | Read review
“long hallways,,,ask for 2nd floor near elevator for convenience”
 of 5 bubbles 762jefferys, 22 Jul 2015 | Read review
“Ask for a room above the first floor, and as far as possible away from the highway.”
 of 5 bubbles 709peggyt, 5 May 2015 | Read review
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