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Quality Inn Sylva

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Quality Inn Sylva
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Reviewed 1 week ago via mobile

We stayed here for the Western Carolina Open House. We booked through hotwire. We may have been abke to get the same price through the hotel if we asked. The previous reviews were mixed. I felt the hotel was better than the previous reviews within the last 3 months. The room was very comfortable and the staff was very nice....

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Thank DavidandCindy B
Charleston, West Virginia
Reviewed 26 October 2016

I walked in and was greeted by Greta. She didnt use common customer service courtesy words such as Please and Thank you, she didnt greet you when you walked in. It was "I need your id and CC." "Sign here." "Here is your room key." etc instead of "Hi how are you today, may i have your card please, Thank...

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Thank Chrissyyoung30
Sharpsburg, Georgia
Reviewed 18 October 2016

We traveled to western North Carolina to see a football game and booked a room at this Quality inn. The hallways smelled like cigarette smoke. Our bathroom sink drain pop up was not functioning (it was unattached to the rod to lift or lower it) and when we called the front desk we were told that it would be the...

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Thank Michael M
Covington
Reviewed 18 October 2016

We stayed here as recommended by the University for a weekend program. We received a discount as well as a waver of the dog fees since this was a dog training with the university. The inn is very accommodating for dogs. They have a dog area and a 'poop' bag dispenser and receptacle. The motel is right off the highway...

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Thank rosietomato
Forest City, North Carolina
Reviewed 2 October 2016

I stayed at Quality Inn in Sylva NC for WCU family weekend in October, 2016. On arrival, there was trash in our room trashcan, the refrigerator did not work and was full of water. I had to go down a floor for ice, it had a box tv AND I killed 2 bugs during my stay. The breakfast was ok...

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Thank Poovey23
Tampa Bay
Reviewed 23 September 2016

I stayed here for two nights on an emergency basis. I booked a same day reservation, then went to the hotel at 10:00 a.m. to see if I might check in earlier than 3:00 p.m. I was told that I could check in immediately for an extra fee, or that I could return at 1:30. I chose the latter. I...

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Thank karofl1
Raleigh, North Carolina
Reviewed 11 September 2016

This is the 3rd hotel we've stayed in in this area since we became Catamount parents. The rooms are dated & the furnishings are a bit on the cheaper side but the room, etc. is clean, the breakfast area is nice enough and appears to be clean as well. The pool (outdoors) is quite nice and there is a sitting...

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Thank Threeladybug
Maryville, Tennessee
Reviewed 22 August 2016

I had a business trip to Sylva, North Carolina and I stayed at The Quality Inn off of Highway 74. While I had a good customer service experience , I have reservations about staying at this hotel again. The TV looked like it was out of the 1970's and the reception was awful. There was not really somewhere close to...

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Thank Steven S
Reviewed 15 August 2016

Initially, Check-in was great. They allowed pets and we were in town to see Cherokee for the first time. When we arrived about 8:00 p.m. Friday, the 2nd shift Front Desk Clerk was personable and nice. That changed come morning. The 1st shift woman was very unkind and rude. She said that we should find our keys because we deactivated/lost...

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3Thank Joshua C
Black Mountain, United States
Reviewed 2 August 2016

The room was clean and comfortable, but the common areas in and around the lobby were dismal. The ladies room was nasty and one of the toilets was out of order, and the other two had no toilet paper the entire time we were there. Upon arriving downstairs for the "free hot breakfast," the juice dispenser was out of order,...

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1Thank Nancy B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Quality Inn Sylva

Address: 2807 Highway 74 East, PO Box 2100, Sylva, NC 28779 (Formerly Sylva Inn)
Region: United States > North Carolina > North Carolina Mountains > Jackson County > Sylva
Price Range: $102 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Sylva 2.5*
Number of rooms: 69
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Also Known As:
Sylva Hotel Sylva
Comfort Inn Sylva
Sylva Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Sylva staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Quality Inn Sylva staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know, ask them how old the bed is before booking”
  • Light didn't work
  • Due to broken arched bar, this is as far as curtain closed
 of 5 bubbles Chrissyyoung30, 25 Oct 2016 | Read review
“pet friendly and obviously smoker friendly too”
 of 5 bubbles 423michaelm423, 17 Oct 2016 | Read review
“If you are a non-smoker, ask to make sure that you get a non-smoking room or on a non-smoking floor.”
 of 5 bubbles rosietomato, 17 Oct 2016 | Read review
“Pick another hotel”
 of 5 bubbles Poovey23, 2 Oct 2016 | Read review
“Top floor was good, windows open a small bit, facing back instead of front (near noisy street) was also good.”
 of 5 bubbles Threeladybug, 10 Sep 2016 | Read review
5 of 5
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