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Best Western Smoky Mountain Inn

CancelonUS$126*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Smoky Mountain Inn
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564 Reviews from our TripAdvisor Community

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Showing 557: English reviews
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Louisburg North Carolina
Reviewed yesterday NEW

Traveling from Raleigh North Carolina to Nashville Tennessee, Wife and I were meeting a friend for dinner at a seafood place in Waynesville N.C. Reservations were made for the Best Western Smoky Mountain Inn. On arriving we were greeted with a friendly "Hello, and welcome". The Inn is on it's final steps of a three year renovation, "from top to...

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Helpful?
Thank Richard F
Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The only thing that would make this hotel better is if it were dog friendly. It has an easy to reach location off of 23, easy to take the surface roads into town for dinner. Perched high up on a small hill, they have placed rocking chairs and benches outside of the rooms and around the property so you can...

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Helpful?
Thank BunkieFL
About Hotel's Favourite Review
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Thank you for choosing to stay at the Smoky Mountain Inn for your accommodations needs. As you noticed, we are nestled within the Smoky Mountains, surrounded by spectacular mountain views. We are always trying to improve our guest experience; therefore, all of our rooms are non-smoking and pet free in order to prevent irritants and allergic reactions. Our staff takes...

Watkinsville, Georgia, United States
Reviewed 2 days ago NEW

I've stayed here several times over the past few years and each time we visit, they have made some type of improvement or upgrade. They remodeled the breakfast room since I was last there and added outdoor fire pits. The staff are always friendly and helpful!

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Helpful?
Thank Kevin S
Reviewed 4 days ago NEWvia mobile

There are not a lot of hotel options in Waynesville so I hesitantly booked this room not expecting much. What a surprise! Not only were the rooms spacious, clean and comfortable. They also provided many little extras like snacks and bottled water. The Hotel staff was very friendly and informative. The outdoor seating area and fire pit was a nice...

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Helpful?
Thank Diana W
Tazewell, Virginia
Reviewed 1 week ago NEW

Excellent room and service at a reasonable price. The hotel staff is phenomenally helpful and the rooms are extremely clean and well appointed, complete with a nice refrigerator and a microwave. Most importantly, the beds are incredibly comfortable!

Review collected in partnership with Best Western
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Helpful?
Thank Peeryfarm
Hendersonville, NC, United States
Reviewed 1 week ago

Most friendly and helpful staff experienced anywhere! Spent 5 nights in perfect comfort. Room was particularly well kept. Space in the eating area could be improved. Beautiful gardens and landscape surround this facility and it comes with a view of the mountains.

Review collected in partnership with Best Western
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Helpful?
Thank 638nelsonc
St. Augustine, Florida
Reviewed 1 week ago via mobile

This place is spic and span, well landscaped, pleasing staff, great views. Great pricing and a better deal than many of the more expensive places I have stayed. When you open your room there are a couple of bottles of water , some cookies and popcorn, no biggie but it is the little things, isn't it? Hope to stay here...

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Helpful?
Thank mastercoolmarine
Maryville, Tennessee
Reviewed 1 week ago via mobile

My wife and I decided to check out several micro brewery's and to experience downtown Waynesville,NC over this past weekend. Having never stayed in this area before we took a chance on staying at the Smoky Mountain Best Western and we were absolutely glad we did! This is an older property but it has been taken care in every aspect....

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Helpful?
Thank michaeldeb
Long Grove, IA, United States
Reviewed 1 week ago

The Best Western Smoky Mountain Inn is an amazing hotel, I would highly recommend it to anyone looking for a place to stay in the Waynesville, North Carolina area. The staff was amazing and the hotel was very nice and comfortable. I will be staying at this hotel if I am ever in the area again.

Review collected in partnership with Best Western
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Thank michaeluohnt
Fort Myers, Florida
Reviewed 2 weeks ago

We were tired and wet and needed a place to stay and spotted the Best Western Sign. Little did we know how nice the staff was in helping us find the place, check in quickly and reccomending a great restaurant close to eat and warm up in the unusually cold early spring evening. Our room was as clean as could...

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Helpful?
1Thank lauraeden79
Manager_BWSMI, Manager at Best Western Smoky Mountain Inn, responded to this review

Laura, Thank you for choosing to stay at Smoky Mountain Inn. As you can see, we all take pride in providing a clean, hospitable environment for our guests. We have recently updated all of our exterior landscaping, which looks spectacular during the spring/summer seasons. Our maintenance team has done a wonderful job of opening up our pool at the beginning...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Best Western Smoky Mountain Inn

Address: 130 Shiloh Trail, Waynesville, NC 28786-9007
Region: United States > North Carolina > North Carolina Mountains > Waynesville
Price Range: $154 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Smoky Mountain Inn 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, Hotwire, Expedia, Travelocity, Orbitz, Priceline, Cheap Tickets, Cancelon, getaroom.com, HotelsClick, TripOnline SA and HotelQuickly so you can book your Best Western Smoky Mountain Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Smoky Mountain Inn staff and other travellers.
6 questions
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Bellingham
7 months ago
Cary, North Carolina
over a year ago
Boynton Beach, Florida
over a year ago
Weston-super-Mare, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Best Western Smoky Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a mountain view room, beautiful view.”
Z5829RJrichardf, 28 May 2017 | Read review
“Be wary if pulling a trailer, there's very limited parking for trailers. The front has a view of the mountains.”
KevinS652, 27 May 2017 | Read review
“The rooms at the front of the Hotel overlooking the pool have a great view of the mountain ridge.”
lauraeden79, 12 May 2017 | Read review
“Second floor with a room overlooking the main parking lot/entry area.”
BunkieFL, 4 May 2017 | Read review
“There are two parking lots. If you stay on the 2nd floor, you may want to request your room on that side of the hotel.”
456wades, 8 Apr 2017 | Read review
5 of 5
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US$126* /night
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Prices are for 1 room, 2 adults
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