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Traveller (175)
Room & Suite (42)
Dining (14)
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Overview
  • Excellent92%
  • Very good4%
  • Average3%
  • Poor1%
  • Terrible0%
Travellers talk about
“steam shower”(31 reviews)
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AMENITIES
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Restaurant
Suites
4 Star Hotel
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Reviews (299)
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271
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All reviewssteam showerdry countygooseberry knobsoaking tubwalking sticknature trailthe smoky mountain national parkother guestsservice chargedog trotrustic luxuryterrace roomplayer pianowater colortwo storynew chefprivate table
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1 - 5 of 298 reviews
Reviewed 1 week ago via mobile

I saw an advertisement for The Swag in Southern living magazine and was enchanted by the outdoor hot tub‘s in view of the mountain range. When we arrived we were met by the most wonderful staff and owners. Every detail considered the guests and a...More

Thank AJCRAP1990
Response from Greg H, General Manager at The SwagResponded 1 week ago

Thank you so much for your wonderful review! Your description of your stay is exactly what we are trying to achieve with all of our guests! We so enjoyed hosting you and look forward to your return!

Innkeeper's Favourite Review
Reviewed 5 September 2017

We have just returned from our 4th visit to The Swag. It never disappoints even though this trip was rainy. The owners, Deener and Dan Mathews, make you feel so welcome and special. Each room we have stayed in has had a fireplace and other...More

1  Thank Atlgardenlady
Response from Marla L, General Manager at The SwagResponded 18 September 2017

We are thrilled to hear your stay was enjoyable and are very grateful for your wonderful review! The Swag staff take great pride in providing a magical experience for our guests. We are excited you have already booked for next season and look forward to...More

Reviewed 3 weeks ago

This is a place high in the Smokies and once there you will not want to leave. A great place to relax, refresh, and renew the spirit. You can be as active as you want, enjoy special programs of interest, and the food is great....More

Thank Nancy M
Response from Greg H, General Manager at The SwagResponded 3 weeks ago

Thank you for your kind review! We love serving our guests and making your experience the most memorable one possible! We are actually an all-inclusive mountain resort serving three meals daily. The only thing not included is the alcohol. We so much appreciated the opportunity...More

Reviewed 15 May 2018 via mobile

This was supposed to be a once in a lifetime girl trip with two friends. We didn’t know what to expect other than the reviews we had seen were impressive. They didn’t lie. The Swag is, without doubt, the best place ever. The accommodations and...More

1  Thank Debbie L
Response from Greg H, General Manager at The SwagResponded 15 May 2018

Thank you so much for your wonderful review! It was really a joy having you at The Swag! Every time I saw you, the three of you seemed to be having so much fun and it was a real treat to hear about your daily...More

Reviewed 11 May 2018

3rd visit, first time with new owners. Every visit has exceeded all expectations. Food was best ever, room was beautiful, hospitality was great. Beautiful weather, great hiking. Hope to return again and again!

Thank Ashman608
Response from Greg H, General Manager at The SwagResponded 15 May 2018

Thank you for your wonderful review! Every time a guest leaves here, it's like saying goodbye to an old friend! We hope to see you again and again as well!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Babysitting
Room amenities
Refrigerator in room
Things to do
Restaurant
Hot Tub
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (175)
Room & Suite (42)
Dining (14)
Family and Play Areas (5)
Questions & Answers
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HolidaygirlBrisbane
7 November 2017|
AnswerShow all 5 answers
Response from ohsuzannah78 | Reviewed this property |
I don't know. We had a king bed but don't know if it was convertible to twins. The Swag staff answered all our questions when we called them directly.
1
Vote
Kathy M
13 August 2016|
AnswerShow all 4 answers
Response from Carol S | Reviewed this property |
I will be surprised if they have any availability but it is worth a try.
0
Votes
Room Tips
"Laurin's Room is directly above the lobby and breezeway...you hear the early morning risers on the porch..."
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"There are no bad rooms!"
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"Every room is special."
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"book early"
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