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The room itself was a bit smaller than I would have expected for a king-sized bed. However, it was laid out well. The bathroom was very large and clean. There was a large, walk-in shower. The air/heating unit is controlled by wall thermostat which is...More
Thank Kathy L
Response from Shawna M, Front Office Manager at Holiday Inn Express West Jefferson
Thank you for your review! I am happy to hear that you enjoyed our breakfast buffet and our channel selections. I will pass your great comments along to our staff! We hope to see you again soon!
I really can not say enough good things about this property. Traveling on missionary work they allowed a very nice rate which I really did appreciate for staying about a week or so.
From the front desk with very friendly employees to the breakfast area...More
I used to like this hotel, but not anymore. I've stayed here several times and had a room with a moldy bathroom last time I stayed. The housekeeper told me I had an unrenovated room, so next time I should ask for a renovated one....More
Thank Laura M
Response from steven p, General Manager at Holiday Inn Express West Jefferson
I am really sorry for the experience you had back in September. I wish you had talked to me before you checked out and i would have been happy to have done something to compensate you. We would love to offer you a free night...More
On a hill overlooking the city of West Jefferson, this Holiday Inn Express was a clean, comfortable, convenient and relatively new facility. Hot breakfast choices included the southern staple, biscuits and gravy. Staff were helpful with directions and suggestions. Good choice!
The rooms are nice, fridge, microwave but the service and maintenance are not what I normally expect from the chain. Got up and checked the door several times before realizing it was the fridge clanking. 2nd day had no heat, thermostat doesn't work, turns out...More
Thank David S
Response from IHGService, Guest Relations Manager at Holiday Inn Express West Jefferson
Dear David S,
Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate you choosing to stay with us. It is nice to know that you found the rooms nice...More
US$116 - US$209 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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