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Holiday Inn Express West Jefferson

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Holiday Inn Express West Jefferson
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67 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Aiken, South Carolina
Reviewed 22 March 2015 via mobile

The hotel has changed names. It is now a Holiday Inn Express. While only there for a meeting found the meeting room was excellent as was the price. I would recommend this hotel to any business needing a pleasant surrounding. Friendly staff, ease of access. Will be back next year.

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Thank Inkblot_doc
Burlington, North Carolina
Reviewed 16 March 2015

This is a Holiday Inn Express now. As soon as the front door opened I was VERY impressed with the young lady working the front desk. Her name was Raynelle and she had the warmest and most beautiful smile and greeting I've ever had entering a hotel. She handled check in with ease and was very concerned with making sure...

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1Thank Russ_N_Vick
Durham, North Carolina
Reviewed 7 January 2015

I stayed here for a fly fishing trip with my father and it was decent enough as we weren't looking for anything special. However, it was overpriced at 120 dollars for one night and the included breakfast was mediocre. That shouldn't stop you from staying here however, as it is the only half decent hotel in West Jefferson, if not...

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3Thank Sethy45
IHGCare, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear Sethy45, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs....

Indian Trail, North Carolina
Reviewed 21 December 2014

Have read some of the negative reviews and must say we did not have the same experience. We were greeted properly and it was explained to us the hotel was under renovation since it was changing from a Hampton to a Holiday Inn the first of the year. The lobby was bright and clean, as was our room which was...

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2Thank Home-By9
Winston Salem, North Carolina
Reviewed 8 December 2014

We stayed here often when the hotel was a Hampton and thought it was fantastic. Our last stay was terrible with rude service and scary guests. We felt unsafe at night with mostly loud men that were smoking inside and outside by our cars. The room was dirty and carpet not clean. Must be why the Hampton dropped them!!! They...

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2Thank NewRiverClear
IHGCare, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear NewRiverClear, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring this matter to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. We take comments such as these very seriously...

Reviewed 3 December 2014

My husband and I stayed here on business. Co booked this for us believing it offered comfort and amenities. On arrival the desk clerk was VERY nonchalet, no smile, no welcoming personality, just very dry. We found that the business center, which we really needed was not available, the year round indoor swimming pool was not available. My husband asked...

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5Thank Brenda B
IHGCare, Guest Relations Manager at Holiday Inn Express West Jefferson, responded to this review

Dear Brenda B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding room cleanliness. However, we’re sorry we fell below your expectation regarding the business center and customer service which was unacceptable. We will address these concerns. I assure you that the...

Dubai, United Arab Emirates
Reviewed 3 November 2014

New, nice large comfortable rooms, above average breakfast, easy access, clean, ok internet. A bit expensive but it makes it a good place to stay for a business trip. Fast food is across the street and nice restaurants are a couple of miles down the road On the other hand, some of the staff are disinterested as other reviewers note....

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1Thank jimpatjr
Raleigh, North Carolina
Reviewed 22 October 2014

We were staying in West Jefferson for a wedding and my mom called the chamber of commerce to ask their opinion on this hotel since it didn't have a website. The chamber told her that it was the nicest place to stay nearby and that we wouldn't be disappointed. He was correct. It was a clean, quiet place to stay....

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4Thank Kristin K
Reviewed 5 October 2014

Hotel sits on the side of a hill. The lady at reception greeted us as we came through the door and was very nice. She checked us in quickly and we were off to our rooms. Lobby was clean. They are in the middle of changing from a Hampton Inn to a Holiday Inn Express so they were painting and...

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2Thank Irishrover1019
Stafford, Virginia
Reviewed 2 September 2014

Hotel is very clean and is nicely decorated. The hot tub was not hot and desk clerk seemed uninterested in helping with getting it heated up. She just blew us off basically saying "push the button on the wall" When she was told that didn't help she just shrugged and turned away. so we sat in a cool bubble tub...

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2Thank Rick S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Holiday Inn Express West Jefferson

Address: 203 Hampton Place Ct, West Jefferson, NC 28694-7066 (Formerly The Hotel of West Jefferson)
Region: United States > North Carolina > North Carolina Mountains > West Jefferson
Price Range: $169 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express West Jefferson 2.5*
Number of rooms: 58
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Also Known As:
Hampton Inn West Jefferson Hotel West Jefferson
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express West Jefferson staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn Express West Jefferson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are toward the front of hotel.”
 of 5 bubbles travelmansam, 21 Nov 2016 | Read review
“Stay on the third floor.”
 of 5 bubbles canaan13, 17 Oct 2016 | Read review
“Rooms along the front have a great view.”
 of 5 bubbles wargoddess1954, 30 Aug 2016 | Read review
“Sits on top of a hill with great views from rooms facing the front.”
 of 5 bubbles francistdf, 27 Jul 2016 | Read review
“Room facing the front of the hotel has excellent view of Mt Jefferson.”
 of 5 bubbles tmp21635, 29 Jun 2016 | Read review
5 of 5