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Hilton Wilmington Riverside

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Hilton Wilmington Riverside
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1,259 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Wilmington Riverside
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Showing 1,247: English reviews
Indian Trail, North Carolina
Reviewed 1 week ago

The room was nice and we were pleased with the location. The staff was friendly and helpful. The parking lot was sometimes full and it was difficult to find a parking spot. The staff was helpful getting our luggage to the rooms and then back to the car when we checked out. Overall a nice experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 334sheilaf
00gc, Manager at Hilton Wilmington Riverside, responded to this review

Thank you so much for your amazing review. We are glad you had an enjoyable stay at Hilton Wilmington Riverside and loved your room and our excellent service. We hope you choose us on your next visit to Cape Fear as we would love the opportunity to serve you again! Kevin Brockway General Manager

Bethlehem GA, United States
Reviewed 1 week ago

The hotel is tried, carpet, wallpaper, soft goods need to be replaced. Me and other person complained about noise coming from ceiling, one guest was moved, I remained in a room that has a knocking sound coming from the ceiling, this sound occurred every 3 - 4 second, could not sleep.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank perryt405
00gc, General Manager at Hilton Wilmington Riverside, responded to this review

Dear perry405, Thank you for choosing to stay at our hotel and for your review. We apologize that you experienced a strange noise during your stay with us. We will certainly have that looked at right away. Thank for letting us know. We would like the opportunity to improve your overall opinion of our hotel, so we hope you will...

Wilmington, United States
Reviewed 1 week ago

Overall the Hotel is nice. You have to pay to park (10.00 per day). WiFi is free if your a member of Hilton Honors. No idea why people still have to pay extra for WiFi. My room did not have a Microwave or Refrigerator. Would have been nice for a longer stay. Drinks and snacks are always overpriced.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank christopherrW7727BM
00gc, General Manager at Hilton Wilmington Riverside, responded to this review

Dear christopherrW7727BM, We appreciate your comments about our hotel and we regret that your stay was less than perfect. Thank you for bringing your observations to our attention as we are always looking at ways to improve. We will certainly take your concerns into consideration. We hope you will give us another opportunity to provide you with a better experience....

Chocowinity, United States
Reviewed 2 weeks ago

good hotel other than the fact that they decided to paint our room while we were out to supper on the second night. the paint fumes were unbearable. after calls to the desk they decided to move us to a smaller room but at least we could breathe

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank M2948LIrogerg
00gc, General Manager at Hilton Wilmington Riverside, responded to this review

Dear M2948LIrogerg, Thank you for sharing a review of our hotel. I am very sorry for problems with your room and for the inconvenience of relocating. The situation is under review with every measure being taken to prevent such mistakes in future. Although we did not meet your expectations this time, I hope you will consider our hotel on your...

Greenville, North Carolina
Reviewed 3 weeks ago via mobile

Came to the hotel for a conference it was hosting. Staff was super friendly and the inside of the hotel was beautiful and located right on the river and the view was awesome. The conference space was large and accommodating and staff was very friendly and attentive to any types of needs. My only real complaint was that the food...

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Helpful?
Thank jessparris13
00gc, Manager at Hilton Wilmington Riverside, responded to this review

jessparris13, we are so glad your conference brought you to Hilton Wilmington Riverside. With our flexible, upscale facilities, outstanding service and central location, our goal is to make sure every event we host is outstanding. I will share your compliments with my team. We hope to have the pleasure of a return visit soon! Kevin Brockway, General Manager

Fayetteville, North Carolina
Reviewed 3 weeks ago

I took my wife here for a weekend get-away. We had a great time. We had room with a great view of the river. We were also within walking distance of a large variety of shops and venues within downtown. I felt that the room was lackluster; but this was not an issue considering that we did not spend much...

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Helpful?
Thank michael2005jordan
00gc, Manager at Hilton Wilmington Riverside, responded to this review

michael2005jordan, thank you for taking the time to provide feedback about your stay at Wilmington Riverside. We are happy to know you and your wife had a nice getaway and that you loved our location and the view from your room. That being said, I am sorry for the unpleasant experience with one of our front desk associates. We value...

Ellerbe, North Carolina
Reviewed 3 weeks ago

Love everything about our stay even though it was business. Staff was super friendly & willing to help. Rooms comfortable & relaxing with excellent view of river. Food & Dining was awesome! Hope to come back soon!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank waynesU9059WD
00gc, Manager at Hilton Wilmington Riverside, responded to this review

Dear waynesU9059WD, Thank you so much for your wonderful review regarding your business visit at Hilton Wilmington Riverside. Our goal is to provide the most comfortable setting for an amazing time in the beautiful Cape Fear River area, and we are delighted you had an outstanding stay. It was a pleasure having you as our guest, and we look forward...

Sumter, South Carolina, United States
Reviewed 3 weeks ago

We stayed at the Hilton for a conference. We were fortunate to get a room with a view of the river and the battleship. This hotel is located on the Riverwalk in Wilmington, which makes it easy to walk to restaurants and shopping. Lots of good places to eat nearby and fun shopping all around. The hotel is going through...

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Helpful?
Thank JLR1016
00gc, Manager at Hilton Wilmington Riverside, responded to this review

Dear JLR1016, Thank you for your outstanding review! It’s our pleasure to know that you had an excellent stay and were impressed with our staff’s ability to make a wonderful impression. We are pleased you enjoyed our location and were able to take advantage of all that this area has to offer. Thank you for being our guest. We look...

Winston-Salem, NC, United States
Reviewed 4 weeks ago

This is a tired, old Hilton that is in need of an update very soon. Many new hotels are opening in downtown Wilmington and this one will need a full gut and update to stay competitive. The staff is excellent, the room was clean, the "updated" bath was a poor design. The sink took up all the counter space, it...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Paula S
00gc, Manager at Hilton Wilmington Riverside, responded to this review

Paula, thank you for sharing a review of our hotel. We are glad that you liked our courteous associates and convenient location. We also appreciate your observations for our property and have taken a note of it. Thanks once again, we hope to welcome you back soon. Thank you, General Manager

North Carolina
Reviewed 4 weeks ago via mobile

Was a little skeptical based on age of hotel but wow did they exceed our expectations! We are allergic to feathers and always request foam pillows and feather free bedding- usually to no avail. Not this time- upon checking in we were greeted that they had removed all feathers per our request! Fabulous and we did. It have to ask...

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Helpful?
Thank beachmomnc
00gc, Manager at Hilton Wilmington Riverside, responded to this review

It was a pleasure reading about the excellent service you received from us at Hilton Wilmington Riverside. I am very proud of my team and their dedication to our guests, so I am thrilled to share your compliments with them. Thank you for the great review, and we hope you will choose us again. Thank you, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The only full service waterfront hotel in historic Wilmington, NC. The Hilton Wilmington Riverside is located in the heart of downtown only footsteps from tons of shopping, dining and sightseeing. We feature dining in Innovations Restaurant or Ruth's Chris Steakhouse (on site), Currents Coffee & Gift Shop (featuring Starbucks products),24 hour fitness & business center, outdoor pool and sprawling views of the Cape Fear or Historic Downtown from our rooms. We are the proud sponsors of North Carolina Azalea Festival, North Carolina Jazz Festival and Riverfest. ... more   less 

Additional Information about Hilton Wilmington Riverside

Address: 301 N Water St, Wilmington, NC 28401-3934
Region: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $214 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Wilmington Riverside 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Hilton Wilmington Riverside Hotel Wilmington
Wilmington Hilton
Hotel Style:
#17 Business Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Wilmington Riverside staff and other travellers.
6 questions
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Durham, North Carolina
8 months ago
Port Orange, Florida
13 days ago
Durham, North Carolina
8 months ago
over a year ago
Charlotte, North Carolina
over a year ago

See all questions (6)

Questions? Get answers from Hilton Wilmington Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a river view room”
 of 5 bubbles Beatman50, 19 Mar 2017 | Read review
“Ask for a room with a river view.”
 of 5 bubbles JLR1016, 28 Feb 2017 | Read review
“Odd number rooms have river view”
 of 5 bubbles K8Mart, 9 Feb 2017 | Read review
“There is a side for river view or city view.”
 of 5 bubbles marthas174, 26 Jan 2017 | Read review
“If you are really picky about your room, just call them and state your concerns. I'm sure they will be accommodating.”
 of 5 bubbles Lslaux, 19 Jan 2017 | Read review
5 of 5