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We come to Wilmington every year for vacation, this was not a pleasant stay. The first night, there were people hanging all outside the property, so I held my husband tight, unaware of what was going on. We then checked in with Ayana I think...More
Response from HotelGM329, Guest Relations Manager at Comfort SuitesResponded 3 days ago
Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that...More
My family and I were on a short trip for the weekend to visit Wilmington and Southport and found Comfort Suites. The girl that checked us in was amazing. I didn't get her name, but she is expecting. She was so nice and full of...More
Response from HotelGM329, Guest Relations Manager at Comfort SuitesResponded 31 May 2017
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that...More
Stayed here for two nights in May. Great location on a major thoroughfare and close to restaurants and downtown. Hotel is clean, front staff were very friendly and the breakfast was good with a hot breakfast. Only complaint is a little more lighting in the...More
Thank J M
Response from HotelGM329, Guest Relations Manager at Comfort SuitesResponded 2 weeks ago
Dear J M,
It is wonderful to hear that you enjoyed your stay at the Comfort Suites Hotel. We are thrilled to hear that you enjoyed our convenient location, our high standards of
housekeeping and our friendly and welcoming staff. Thank you so much also...More
Thought I had found a reasonably priced franchise that would eliminate our need to research every hotel prior to making a reservation. Sadly, the Wilmington Comfort Suites failed miserably.
Took me 5 minutes to find any staff and she spoke no English. Took another 20...More
Response from HotelGM329, Guest Relations Manager at Comfort SuitesResponded 3 weeks ago
Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. Your comfort and convenience is our top priority and we are addressing your comments with our staff and re-evaluating our guest service policies to...More
My wife and daughter and grandson checked in 6/1/2017, wife told me it was 20 minutes at the desk till someone helped her, and then it got worse!!!! Manager came to room about 9:30 am 6/2/2017 and told her someone was smoking in the room,...More
Thank David H
Response from HotelGM329, Guest Relations Manager at Comfort SuitesResponded 4 June 2017
Dear David H,
I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. In regards to the front desk staff member I will address your concerns and make sure this behavior doesn't happen....More
US$98 - US$202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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