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Stayed here because every other hotel was booked. Would not normally stay in an extended stay property for a one night stay. Staff was very busy ,but they were very accomodating and polite. Property was old but clean. Beds were comfortable.Dont expect the service of...More
So, I had needed to stay one more night when I noticed my charges were incorrect. The charges did not reflect my online booking "through IHG" charges. I called the night clerk explaining this and she assured the night auditor would balance it out. I...More
1 Thank misty12204
Management response:Responded 8 April 2017
I do so strongly apologize for the manner your situation was handled. It very well could of been handled in a more timely matter. I assure you I have addressed this to the staff members.
The Treadmill Motor slips when the run setting is above 4 and could cause someone to slip and fall into the strength machine that is directly behind it. I can run at an elevation of 3 and anywhere between 6 and 8 for over 30...More
2 Thank JASON W
Response from IHGService, Guest Relations Manager at Candlewood Suites WilsonResponded 7 May 2017
Dear JASON W,
Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our gym equipment and service level. Reviews like yours are very valuable as they...More
This hotel property is in a good location. easily accessible from the main road. Variety of places to eat and relax. The staff works extremely hard to accommodate the patrons as much as they possibly can. The staff is friendly and knowledgeable of the area.
This place is very basic. We ended up there because nothing else was available around. The price of room was reasonable and you get a TV, cable, mini kitchen, bathroom. This hotel is designed more toward extended-stay clients who cook for themselves, etc., because they...More
Response from IHGService, Guest Relations Manager at Candlewood Suites WilsonResponded 29 March 2017
Thank you for your recent stay with us and reviewing our property. We are pleased to have you as our valued guest. We are sorry if you were not well satisfied with your overall stay with us. We highly value views, opinions and...More