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Comfort Suites Winston Salem/ Hanes Mall

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147 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Reviewed 2 weeks ago via mobile

Hotel was very clean with comfortable beds, older furniture. I had to tie drapery to keep it from blowing due to the air conditioning. Late arrival but Great front desk customer service. Hotel was full but very quiet. Across the street from Hanes Mall. Outside hotel was not that great, cramped with other hotels and businesses.

Thank designguide
Marion, Ohio
Reviewed 16 October 2016 via mobile

Travelling from Ohio to Myrtle Beach and stopped here. Two rooms, 1 with king bed, 1 with 2 queens. Both rooms very clean & well cared for, staff were all wonderful. FREE breakfast was pretty good. Would recommend staying here.

1Thank Larry T
About Hotel's Favourite Review
A TripAdvisor Member
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14 reviews
5 hotel reviews
11 helpful votes
Reviewed 4 weeks ago via mobile

Nice hotel. Close to a lot of amenities. Nice breakfast. Great coffee in the evening. Comfy beds. Shared parking with the other hotel. Friendly staff. No complaints. Loved NC. Weather could of been nicer, better than our Canadian snow

Thank A TripAdvisor Member
Reviewed 18 March 2017 via mobile

Rooms look recently updated. Linens clean and duvet on bed very warm. Breakfast was slightly different each morning so it didn't feel redundant. Staff all friendly and helpful. Would choose to stay here again if returning to the area.

Thank txshadow
Reviewed 13 March 2017 via mobile

The jetted tub suite was great for a romantic weekend. I would definitely recommend to all our couple friends. The tub had plenty of room for the two of us. Our room was clean, had plenty of towels, and was on the 4th floor. The front desk staff was friendly and helpful. The free hot breakfast was nice too. When...

Thank Stephanie H
Raleigh, North Carolina
Reviewed 2 February 2017

I stay at this hotel when I am travelling for work. The rooms are comfortable and clean, the breakfast is what you might expect, and the location is great! Although I was not asked if I was a Choice member, the staff was friendly and efficient.

Thank colecathy
Reviewed 17 January 2017 via mobile

The stay was excellent, we had many families 3rd, 4th and 5th floor, and we were able to spend quality time in the breakfest area, the rooms were very clean and well kept, the elevators are a bit slow for my liking but ok. Friendly staff. We would stay here again specially considering it is so close to the mall

Thank Mirv W
Lakeland, Florida
Reviewed 28 November 2016 via mobile

Worst hotel we have ever stayed at. Was killing roaches both nights of my stay. The A/C would not get cold enough. Placed A/C on the lowest setting 60 degrees and it was still warm in the room. We got back to our rooms late both nights and the kids where sound asleep when we started noticing the roaches crawling...

Thank Gerryg37
Reviewed 21 November 2016 via mobile

Very nice stay. All went well and staff was friendly and pleasant. Would stay again with out any hesitation. Room was clean and location was close for our trip to a band competition. A little hard to get to but easy to get back on the interstate.

Thank William G
Houston, TX
Reviewed 15 November 2016

Room was average. TV small and no "guide" for finding stations. Issue was that when we checked in, lady at front desk made a unsolicited point to tell us about "happy hour" on Monday night from 5:30-6:30. She described, free beer and wine and hors d'oeuvres. We arrived to this "happy hour" at 6:00 about the same time as five...

Thank GiGiHouston_TX

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Guests will find our family friendly hotel conveniently located just off Interstate 40 and right across the street from the Hanes Mall. Enjoy easy access to shops, museums, historic buildings and prestigious universities. Our Winston-Salem hotel is easily accessible to downtown Winston-Salem and the Piedmont Triad International Airport. For travelers on their way to the coastal resort city of Myrtle Beach, the Comfort Suites Winston-Salem is the perfect destination for an overnight stay. ... more   less 

Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Address: 200 Capitol Lodging Court, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: $127 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Winston Salem/ Hanes Mall staff and other travellers.
6 questions
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Waynesville, North Carolina, United States
Wilmington, NC
over a year ago
Charlotte, North Carolina

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Questions? Get answers from Comfort Suites Winston Salem/ Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not be elevator.”
GiGiHouston_TX, 15 Nov 2016 | Read review
“If you want a suite, make sure you clarify that that's what you're getting”
stephaniebE1988OD, 14 Nov 2016 | Read review
“We were on the 5th floor an slept well”
49betsyb, 29 Aug 2016 | Read review
“Double rooms are larger.”
tylas9397, 19 Apr 2016 | Read review
“Choose a top floor room. The only noise I heard was from kids running on the floor above me. There were no outside noises to speak of.”
MikeH332, 5 Apr 2016 | Read review
5 of 5