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Holiday Inn Express Winston-Salem Downtown West

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Holiday Inn Express Winston-Salem Downtown West
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202 Reviews from our TripAdvisor Community

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Showing 196: English reviews
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Reviewed 2 weeks ago

rooms are amazing, no trash beds are made perfectly, bathrooms are beautiful walk in frangrance. very nice staff, greet your on your way in and out breakfast is great on time. absolutely amazing keep up the good work.

Thank Reece S
Reviewed 2 weeks ago via mobile

The Holiday Inn Express Downtown West is a wonderful hotel. The staff there are very welcoming. Feels like you're entering a place you can call home. It is a very clean establishment and whenever I needed anything, someone was always there to help me and my friends. James Williams and the front desk staff gave myself and my friends different...

Thank Marian W
Centreville, Virginia
Reviewed 16 January 2017 via mobile

Holiday Inn Express never fails to please! Set in a great location to everything, the staff is friendly, the lobby comfortable, wonderful breakfast, and well appointed rooms. Fitness center needs updating but the pool is fine.

Thank Mary A
Raleigh, North Carolina
Reviewed 4 December 2016 via mobile

Stayed here for a night for work. The hotel was just fine: room was clean and quiet, facilities decent and inexpensive. Easy location to get around the area. What more could you need for a business trip?

Thank Baker F
Orange Park, Florida
Reviewed 28 November 2016 via mobile

Wonderful facility and staff. Very courteous professional and friendly. Room was comfortable and clean. Stayed 4 nights enjoyed it. Breakfast was a good value buffet or cooked to order. One note the bathroom door in the room closes automatically😠kind of annoying but I understand why.

Thank Van P
Bradenton, Florida
Reviewed 26 November 2016

This HIE has an above average breakfast and breakfast area as compared to other similar hotels. We have always found it well maintained and with lots of choices. The hotel location, the friendly staff, and the above average breakfast are its positive points and the reason for the very good rating. Our room was clean and comfortable, but some renovations...

Thank Brian0ntheGo
Reviewed 12 November 2016

As a platinum Holiday Inn member and an IHG member-owner, this visit will not stop me from using the Holiday Inn brand. With that said, the bathroom was not clean when we checked into our room so not so pleasant partaking in what the previous guest left behind. Some updating has occurred but not enough as the elevator was so...

Thank Tamara T
IHGService, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear Tamara T, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our breakfast selection and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our elevator and the...

New York City, New York
Reviewed 5 November 2016

I log in more than 150 nights a year on the road. This is a special place... Rooms are the same as all other Holiday Inn Express franchise across the country; but It is the people that have the touch making this place a truly home away from home. Front Desk Manager Crystel patiently listens to each and every guest's...

Thank SustainableOne
Hingham, Massachusetts
Reviewed 28 August 2016 via mobile

About a 5 minute drive to the back entrance to WFU. Also, located across the street and next door to a whole foods and Publix. Positives were clean rooms with comfy beds and pillows, strong shower water pressure, nice clean outdoor pool, good selection at free breakfast and accessible toilet paper placement:) Improvement areas are drabbish lobby and hallway, which...

1Thank HinghamPonch
James W, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you for the kind review and all the positive comments about the convenience of our hotel and all of our amenities. We will definitely use your comments as we look to improve our property.

Savannah, Georgia, United States
Reviewed 22 August 2016 via mobile

We stayed here over the weekend. The building older and would benefit from painting and minor repairs. Our toilet didn't flush well. The housekeeping team did not replace the coffee in our room. When we told the front desk that evening, we were told they were short staffed and couldn't leave the reception area. There is too much competition for...

1Thank Judy W
James W, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

First off thank you for taking the time to review our hotel and let me know how your stay was. I am very disappointed you didn't receive the level of service I expect from our team and will make sure those issues are addressed for any future guest. I hope you can give us another chance if you are in...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
New downtown Winston - Salem hotel boasts excellent facilities Enjoy comfort at our new Holiday Inn Express Winston-Salem Downtown West near Wake Forest University. Our Winston - Salem accommodations will make you feel at home when you travel.Families looking for lodging in downtown Winston - Salem will enjoy staying at our hotel, located just off Business I-40. We offer close proximity to numerous Winston-Salem attractions, so you will always have something fun to do. Nearby sights and activities include shopping at the Hanes Mall, exploring historic Old Salem, SciWorks, the Reynolda House Museum of American Art and Bethabara Park. Business travelers will be impressed by the comfort of our Winston - Salem hotel. Situated downtown near the Benton Convention Center, we are convenient to large companies, including the BB&T headquarters, Krispy Kreme headquarters, Sara Lee, GMAC, Lawrence Joel Coliseum and both Wake Forest University Baptist and Forsyth Medical Centers. Salem Academy, Winston Salem State University and North Carolina School of the Arts are nearby. We offer a 24-hour business center with fax, print and copy services and free high-speed, wireless Internet access.While lodging in our downtown Winston - Salem hotel, enjoy amenities like the outdoor pool, a 24-hour fitness center and complimentary Express Start hot breakfast. Book your reservation now to take advantage of our great Winston - Salem hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Winston-Salem Downtown West

Address: 110 Miller Street, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: $162 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Winston-Salem Downtown West 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Winston-Salem Downtown West Hotel Winston Salem
Holiday Inn Winston Salem
Winston Salem Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Winston-Salem Downtown West staff and other travellers.
1 question
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Murrells Inlet, SC
10 months ago

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Questions? Get answers from Holiday Inn Express Winston-Salem Downtown West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are slightly quieter but the hotel in general is pretty quiet.”
 of 5 bubbles D4362XJtomr, 26 May 2016 | Read review
“I don't think there are any good views.”
 of 5 bubbles JudyHoyer, 22 May 2016 | Read review
“away from the lifts”
 of 5 bubbles Shakaka, 3 May 2016 | Read review
“It has to be the friendliest hotel in WS. Excellent customer Service!”
 of 5 bubbles lariatgirl, 16 Apr 2016 | Read review
“Rooms on the north side overlook the nearby interstate”
 of 5 bubbles KayS470, 21 Nov 2015 | Read review
5 of 5