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Holiday Inn Express Winston-Salem Downtown West

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Holiday Inn Express Winston-Salem Downtown West
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202 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Winston-Salem Downtown West
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Showing 196: English reviews
O'Fallon, Missouri
Reviewed 13 August 2016 via mobile

My daughter and I stayed at this hotel when visiting Wake Forest University. Pros: sweet and super helpful employees, carts to haul luggage, good breakfast and location. Cons: needs some serious renovations, not "newer" like a lot of the HIE I have stayed at. I would probably look elsewhere when visiting Winston-Salem.

Thank KellyHuffman
IHGService, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear KellyHuffman, Thank you very much for staying with us and providing us your valuable feedback. We are happy to know that you found our staff to be helpful and breakfast and location to be good. However, we sincerely apologize that you found our hotel needing some renovation. We have taken note of your comments and have shared them with...

Louisville, Kentucky
Reviewed 11 August 2016

We stopped here at 3a in the morning as a stopping point for our drive to Carolina Beach. The staff helped us out on the rate since we were only staying for a few hours before getting back on the road. All of the staff was very friendly, and the breakfast was above our expectations. Our children were most impressed...

Thank Gobi1louisville
Bulverde, Texas
Reviewed 6 August 2016

Terrific hotel - they made me feel at home. I spent a month there in Jan,2016 and three more weeks in June,2016. Both trips related to wife's cancer surgery at Wake Forest Baptist Medical Center (only 2 blocks away), so I was under a lot of stress. (She's fine now.) The rooms are clean and comfortable. The breakfast is tasty...

Thank 60TxGW60
Reviewed 24 July 2016 via mobile

I was greeted with a friendly smile. The staff was very professional. The entire hotel appeared very clean. I was impressed with how comfortable the beds were. The continental breakfast had a wide variety and tasted delicious!

Thank Melissa W
Reviewed 10 July 2016

Any time in stay at this location, the staff is always friendly and professional! Rooms very clean and neat. The general manager (James) is always helpful and great at his job. Thank you Holiday Inn Express Downtown West for always making my stay enjoyable!!

Thank Tosha W
James W, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Tosha W. Thank you for the kind review. We love having you stay with us and we look forward to having you again in the near future.

Charlotte, North Carolina
Reviewed 2 July 2016

I normally do not take the time to write a review but, there was no way that I could keep my experience at this hotel to myself. Let me start off by saying there is no way that I will EVER make another reservation at this hotel. I made my reservation 6 months ago and I called a week ago...

IHGService, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear KMHUNTER27, Thank you for taking the time to share your experience about your stay. Please accept our sincere apology for the issues you experienced particularly with the bathroom conditions and if the service level provided by hotel staff was below average. In line with this, we have sent you a private message to obtain more information. Rest assured that...

Indian Springs, Alabama
Reviewed 23 June 2016 via mobile

After long day driving it was nice to easily find hotel and relax. Enjoyed our stay. Older property but well maintained. Expect sprinkle using back door from ac's on upper floors. Room was handicap with appropriate bars to hold but toilet is not high - no problem as we carry a seat to use as my wife cannot get up...

Thank BobT66
James W, General Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Thank you so much for the review. We really appreciate you taking the time to review us and give us such a kind review. We look forward to seeing you the next time your in Winston-Salem.

Radford, Virginia
Reviewed 1 June 2016

We came for an appointment at Wake Forest, and I accidentally made the reservation for the wrong night. The staff was so friendly and courteous; they changed my reservation and didn't have to change the price! Our room was very comfortable and clean. I will definitely be staying here again!

1Thank mcajanette
Denver, Colorado
Reviewed 28 May 2016 via mobile

In town for USAC bike races. Made our decision to stay here based on location. Found the property to be clean and in general a good bargain for the rate. The kindness and hospitality of the staff was a bonus. Would highly recommend this property for quality of service, convenient location and value.

Reviewed 26 May 2016

Facility was clean, convenient and rooms comfortable. Staff though was very professional and courteous. Most notably, front desk personnel - Melinda and Faith - were exceptional. They handled very busy weekend with a smile and made our LARGE gathering feel welcome and accommodated any special requests we had. They were the best!!!

Thank Tom R

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
New downtown Winston - Salem hotel boasts excellent facilities Enjoy comfort at our new Holiday Inn Express Winston-Salem Downtown West near Wake Forest University. Our Winston - Salem accommodations will make you feel at home when you travel.Families looking for lodging in downtown Winston - Salem will enjoy staying at our hotel, located just off Business I-40. We offer close proximity to numerous Winston-Salem attractions, so you will always have something fun to do. Nearby sights and activities include shopping at the Hanes Mall, exploring historic Old Salem, SciWorks, the Reynolda House Museum of American Art and Bethabara Park. Business travelers will be impressed by the comfort of our Winston - Salem hotel. Situated downtown near the Benton Convention Center, we are convenient to large companies, including the BB&T headquarters, Krispy Kreme headquarters, Sara Lee, GMAC, Lawrence Joel Coliseum and both Wake Forest University Baptist and Forsyth Medical Centers. Salem Academy, Winston Salem State University and North Carolina School of the Arts are nearby. We offer a 24-hour business center with fax, print and copy services and free high-speed, wireless Internet access.While lodging in our downtown Winston - Salem hotel, enjoy amenities like the outdoor pool, a 24-hour fitness center and complimentary Express Start hot breakfast. Book your reservation now to take advantage of our great Winston - Salem hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Winston-Salem Downtown West

Address: 110 Miller Street, Winston Salem, NC 27103
Region: United States > North Carolina > Winston Salem
Price Range: $169 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Winston-Salem Downtown West 2.5*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Winston-Salem Downtown West Hotel Winston Salem
Holiday Inn Winston Salem
Winston Salem Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Winston-Salem Downtown West staff and other travellers.
1 question
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Murrells Inlet, SC
10 months ago

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Questions? Get answers from Holiday Inn Express Winston-Salem Downtown West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are slightly quieter but the hotel in general is pretty quiet.”
 of 5 bubbles D4362XJtomr, 26 May 2016 | Read review
“I don't think there are any good views.”
 of 5 bubbles JudyHoyer, 22 May 2016 | Read review
“away from the lifts”
 of 5 bubbles Shakaka, 3 May 2016 | Read review
“It has to be the friendliest hotel in WS. Excellent customer Service!”
 of 5 bubbles lariatgirl, 16 Apr 2016 | Read review
“Rooms on the north side overlook the nearby interstate”
 of 5 bubbles KayS470, 21 Nov 2015 | Read review
5 of 5