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Hilton Garden Inn Winston Salem

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Hilton Garden Inn Winston Salem
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454 Reviews from our TripAdvisor Community

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Showing 447: English reviews
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Greenville, United States
Reviewed 1 week ago

Nice hotel, friendly staff, clean rooms, but nothing fancy. I was expecting something a little more upscale for a Hilton Hotel chain. Keep in mind no continental breakfast is offered either. . . pretty disappointed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 474carlyw
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for sharing your candid feedback about your stay with us. We're so happy that we could serve you and are disappointed that we fell short of exceeding your expectations.

Durham, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017 via mobile

After a very tumultuous day, as soon as i arrived at the hotel i was greeted by Chris. Throughout my stay he was very pleasant and it was quite refreshing. I even tried to tip him and he wouldnt accept... lol i also enjoyed speaking with Theresa in Housekeeping and Kimberly for breakfast. Lovely hotel and staff.

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Thank Derrick T
About Hotel's Favourite Review
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We will be sure to let the staff know how much you appreciated them. Thank you for such a good review of our hotel the Hilton Garden Inn Winston Salem and please come back again soon.

Charleston, WV, United States
Reviewed 1 week ago

This was my first experience as a guest at a Hilton Garden Inn. It was a great stay at a great price. Convenient location, great rate, professional and helpful staff. Try this location. It will make a believer out of you.

Review collected in partnership with Hilton Garden Inn
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Thank 69graym
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for letting us and others know you enjoyed your stay here with us. We are glad your experience was a good one and want to invite you back again soon.

Oswego, New York
Reviewed 1 week ago

Found this place through a phone app. What a gem! Nice accommodations, friendly and accommodating! If something was wrong they would make it right and compensate you. It was a nice get away! I will definitely be back!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cynthia F
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad you enjoyed your get away here at the Hilton Garden Inn Winston Salem. Thank you for choosing us and we look forward to seeing you again. Thank you for your good review.

Raleigh, United Kingdom
Reviewed 2 weeks ago

Staff excellent and supportive, room clean and adequate, bar and short order kitchen adequate, internet (complimentary) substandard. Staff made it a very pleasant experience. Plenty of dining options within walking distance or a short drive.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael R
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for complimenting our staff and we will be sure to let them know. Your good review is appreciated.

Raleigh, North Carolina
Reviewed 2 weeks ago

A little farther off the highway than I guessed but in a quiet area. Food options are close (walking) and also quick drive down the street. Hotel is clean and I enjoy the breakfast options at HGI. Not sure I would stay here again because it's off the beaten path.

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Thank orreo5859
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad you enjoyed your stay but are sorry our location did not suite your needs. Hopefully the next time they will. Thank you for your good review.

Norfolk, Virginia
Reviewed 3 weeks ago

This was a comfortable and spacious room. The Keurig in the room was a nice touch. They could improve the complimentary internet though. Very friendly staff. The bottle of water was also a nice touch.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R122QScourtneyb
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for your good review letting others know you enjoyed your stay here at the Hilton Garden Inn Winston Salem. Please return again soon.

Winston Salem, North Carolina
Reviewed 4 weeks ago

This was one of the worst experiences I have ever had. My husband & I had a house fire & had 2 move into a hotel/motel until our home coul wd be fixed. I have a service dog that was treated badly. They accused us of allowing him 2 "destroy" the room. When inspected there was no damage. I have...

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1Thank TerriArdy
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

I apologize for the issues that you reported, and hope to have a future opportunity to regain your confidence and goodwill.

Greenville, United States
Reviewed 17 February 2017

This was my first time visiting a Hilton Garden Inn Hotel. Overall I was extremely pleased with the service that was provided. I was very excited with the shower and it not being just your standard tub as most hotels usually provide. The amenities were very convenient and the staff were very helpful and accommodating.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank I6477JFpaulc
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad you first stay at a Hilton Garden Inn was here with us at the Hilton Garden Inn Winston Salem. We are glad you enjoyed it and hope you will return again in the future.Thank you for your good review.

Birmingham
Reviewed 17 February 2017

I was very impressed with the cordial welcome I received after a long trip. Hotel was clean and provided a home away from home experience. The room was inviting and I loved the large flatscreen. Bed was very comfortable and I enjoyed a much needed good nights sleep.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Micheal S
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We were glad to have provided you with a good stay after your long trip. Thank you for such a good review of our hotel the Hilton Garden Inn Winston Salem and please return the next time you are in our area.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service

Additional Information about Hilton Garden Inn Winston Salem

Address: 1325 Creekshire Way, Winston Salem, NC 27103-3063
Region: United States > North Carolina > Winston Salem
Price Range: $167 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Winston Salem 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Winston Salem Hotel Winston Salem
Hotel Style:
#8 Family Hotel in Winston Salem
#9 Business Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Winston Salem staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pretty quiet even though you are near alot of traffic.”
 of 5 bubbles cal008, 29 Jan 2017 | Read review
“Avoid room 301”
 of 5 bubbles Heidiliketravel, 15 Dec 2016 | Read review
“facing the back parking lot seemed quiet”
 of 5 bubbles TravelingREVMdM, 22 Jun 2016 | Read review
“Go to the hotel down the road. They have better service!”
 of 5 bubbles Lovears77, 5 Jun 2016 | Read review
“I don't think you can wrong choosing any room location here.”
 of 5 bubbles CoquinaRat, 25 Apr 2016 | Read review
5 of 5