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Embassy Suites by Hilton Winston - Salem

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732 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Winston - Salem
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Showing 730: English reviews
Raleigh, North Carolina
Reviewed 3 weeks ago

Very pleased with room, easy Walk to many restaurants. Convenient to UNCSA. Be sure if paying at check in for parking in adjacent deck that you get the card pass to scan for exit exit (ask for it if not offered).

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Beene07
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Good morning, Thank you for taking time to share about your recent stay at the Embassy Suites Winston-Salem. I apologize that we did not provide you with all the information you needed regarding parking but am pleased that you were happy with the hotel overall. I hope that the Embassy Suites Winston-Salem will be your hotel of choice every time...

Statesville
Reviewed 3 weeks ago

Was told cheaper to pay when leave for parking instead of $15 pass cost $17 to park. Go to room toilet was half bolted to floor. Called front desk told no other room after maintenance come we got another room. Was not offered any discount or extra stuff.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank rc21102
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Good morning, Thank you for taking time to let us know about your experience and please allow me to extend a sincere apology for the issues you encountered. It is our goal not only to meet the expectations of every guest but to exceed them; unfortunately we fell short of that goal during your recent stay. I would love the...

VIRGINIA BEACH, United States
Reviewed 4 weeks ago

Second time here, enjoyed the area very much. Have been coming to Winston-Salem several years now for events at Benton Center, the last two at this Hotel, much nicer then across the street, bigger suite and more updated. Looking forward to next years visit.

Review collected in partnership with Embassy Suites Hotels
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Thank 668nolank
Falls Church, Virginia
Reviewed 4 weeks ago

Good experience for the family. Although a little dated, this was a good hotel for the family. We reserves the king executive suite and it was very roomy and comfortable for the kids and the parents. Pool good too.

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Thank 278olgap
Orlando Florida
Reviewed 4 weeks ago

I had to call the front desk because I thought they gave us the wrong room. For a normal room price we had a two room suite. It was great. Very clean everywhere in the hotel. The restaurant had a good breakfast free. It was close to town and right next door to convention center. We will stay there again...

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Thank 949kathleent
Byrdstown, United States
Reviewed 4 weeks ago

The rooms were comfortable, clean and well maintained. The beds were really comfortable as well. The complimentary breakfast is a huge asset. The staff was superior! We stay in this area every year for a convention, and this is our favorite hotel.

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Thank Randall H
Teays Valley, West Virginia
Reviewed 4 weeks ago

As frequent Hilton customers, we have grown accustomed to much higher standards than this facility is capable of providing. 3 small elevators for 18-20 floors poses a safety risk, the cleaning staff aren't able to keep us as the room had several areas of concern. The staff couldn't even manage to enforce the non-smoking policy.

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Thank Melanie C
Wendell, North Carolina
Reviewed 16 February 2017

We have to stay here every year for the Dance Revolution dance convention. Breakfast service is always horrible. When you have a sold out hotel for something that is being held at the convention center, you need to have enough staff. They run out of food so the already long line gets backed up even more. The way the omelets...

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Thank Carole L
Charlotte, United States
Reviewed 16 February 2017

There was nothing to improve on during our stay. Every staff member was welcoming and courteous. The breakfast and evening reception were good, restaurant food was excellent! I highly recommend Embassy Suites if you are in Winston Salem.

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Thank Wright C
Knoxville, Tennessee
Reviewed 15 February 2017

Super friendly staff. Rooms are huge! Great location. Felt very safe staying alone. Interior is slightly dated. Breakfast was fresh and had plenty of choices. Great overall experience!!!! Will definitely stay again

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Thank 282rachaelm

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located downtown Winston-Salem, NC in the Twin City Quarter, just off Interstate 40 Business, 20 minutes from Piedmont Triad International Airport. Within walking distance to restaurant row, entertainment, galleries and shops. Over 57,000 square feet of meeting space. Starbucks Coffee Shop located in the lobby. ... more   less 

Additional Information about Embassy Suites by Hilton Winston - Salem

Address: 460 N Cherry St, Winston Salem, NC 27101-2898
Region: United States > North Carolina > Winston Salem
Price Range: $206 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Winston - Salem 3.5*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Priceline and Cheap Tickets so you can book your Embassy Suites by Hilton Winston - Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites
Hotel Style:
#10 Romantic Hotel in Winston Salem
#12 Business Hotel in Winston Salem
#15 Family Hotel in Winston Salem
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Winston - Salem staff and other travellers.
3 questions
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Questions? Get answers from Embassy Suites by Hilton Winston - Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your room number ends in the teens it is a little walk from the elevators”
 of 5 bubbles petethebird85, 10 Mar 2017 | Read review
“The second floor makes it easier to use the stairs when the elevators (3 of them) are being used a lot!!!”
 of 5 bubbles Frank1952, 13 Feb 2017 | Read review
“Wear ear plugs! HVAC is from the 60's and loud as a jet engine.”
 of 5 bubbles chadm20, 4 Nov 2016 | Read review
“Higher floors are quieter. Ask for a outward facing view as inner courtyard is not much of a view.”
 of 5 bubbles TheRays70, 29 Oct 2016 | Read review
“Inside room overlooking the atrium”
 of 5 bubbles trflyer, 22 Oct 2016 | Read review
5 of 5