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DoubleTree by Hilton Hotel Winston Salem - University

Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Winston Salem - University
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325 Reviews from our TripAdvisor Community

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Showing 324: English reviews
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Washington DC, District of Columbia
Reviewed 3 days ago NEW

I was in Winston-Salem to visit friends and this hotel was a very pleasant surprise, The lobby is strikingly beautiful with it's furnishings and art. Great front desk staff, felt like I was at home. The breakfast buffet was sumptuous and wait staff very attentive. If they had one more bank of elevators, it would've been perfect. See ya next...

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Thank winstead0104
Charlotte, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

We traditionally stay at Brooktowne Inn or the Residence Inn when in Winston Salem. However, we always like to be familiar with other properties in the event the other two are booked. We knew we would only be in the room for a few hours and Double Tree was dead center between the two events we attended (only a 5...

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Thank TJoelle
About Hotel's Favourite Review
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear TJoelle, Thank you so much for giving us the opportunity to be another option for your Winston Salem travels. I appreciate your rating and very thorough and kind words. I am most thankful for the opportunity to personally and publicly recognize both Steven and Brandon. We look forward to the next opportunity your travels lead you back to our...

United States
Reviewed 4 days ago NEW

I traveled here for High Point Furniture Market and loved this hotel. It was very clean and every staff member was helpful. The hotel restaurant was a surprise!! I generally don't love hotel restaurants but the food was outstanding! I definitely plan to stay here for my next trip to market!

Review collected in partnership with DoubleTree by Hilton
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Thank valeriet392
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear Valeriet392, We were glad to host you while you visited High Point for Market. Thank you. Thank you so much for the opportunity to be a part of your experience. We appreciate your time and kind words with your review. We look forward to seeing you in October. At your service, Joshua Rubio General Manager

Fairfax, Virginia
Reviewed 1 week ago

We were in Winston-Salem for a sporting event over Easter weekend. This was the team hotel. We have stayed in team hotels before where the staff rolled their eyes at our athletes, or followed them around with worried looks on their faces. These ARE large boys, so I can understand. But the staff at this property were sweet and hospitable,...

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Thank AZSportyMom
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear AZSportyMom, Thank you very much for a 5 star rating and for your kind review. We greatly appreciate you taking a moment to share your experience on TripAdvisor. We are glad to be a good fit for your sporting events and look forward to the next tournament. Have a wonderful day, Joshua Rubio General Manager

Reviewed 1 week ago

Amazing place to stay, staff is friendly, nice, courteous. Very helpful & the cookies are the bomb. Plenty on stock. Provided us with a room to hang out in for our club. Breakfast buffet was delicious

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Helpful?
Thank Connie C
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear Connie, Thank you so much for making us a stop on your travels and for taking a moment to share your experience on TripAdvisor. We appreciate your kind words and look forward to the next time your travels lead you back to our hotel. Thank you, Joshua Rubio, General Manager

Perrysburg, Ohio
Reviewed 1 week ago via mobile

We were headed to Myrtle Beach , but knew we needed to stop for the night. Great rate, great room, great service! Our room was spotless, big, comfy bed. Hotel color scheme was right out of Alice in Wonderland. My cup of tea :) Had a satisfactory breakfast in the restaurant. Worth the stop.

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Thank Renyjane
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear Renyjane, Thank you very much for making us a "pit-stop" on your travels to Myrtle Beach. Glad to know we are a good fit for your break from driving. We appreciate your kind words and look forward to your return. Thank you very much, Joshua Rubio General Manager

Hammonton, United States
Reviewed 1 week ago

Everything was good. I have never had a bad experience a Double Tree, excellent chain of hotels. They offer clean rooms and nice amenities at a reasonable price. It is reqally more of an upscale experience at just slightly more than the average economy price

Review collected in partnership with DoubleTree by Hilton
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Thank P3340DAbrians
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear P3340DAbrians, Thank you very much for supporting DoubleTree and Hilton Hotels. We appreciate the opportunity to have you with us and appreciate the time you spent on sharing your experience on TripAdvisor. We look forward to your next visit. Thank you, Joshua Rubio General Manager

Reviewed 2 weeks ago

My experience with the Hotel... Hmmm! Well, I liked the location... It was well lit and I felt safe.. There was plenty of parking spaces. The rooms were great, although I didnt have a microwave ... others did.. I didnt think I was going to like the bed, but as it turned out it was very comfortable.. The breakfast was...

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Thank Andrew G
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear Andrew, Thank you for your 5 star review and through comments. The pool is seasonal, I'm sorry you didn't get use it. Thank you for the feedback on all items. We look forward to the next time your travels lead you back to our hotel. Thanks, Joshua Rubio General Manager

Seattle, Washington
Reviewed 2 weeks ago

In addition to finding ants in my room there was a hair band in my made-up bed. Even if that never happened, the neighborhood isn't special. Plenty of hotels 4 blocks away that will do yourself u better.

Review collected in partnership with DoubleTree by Hilton
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Thank David_Palmer
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Good Morning Mr. Palmer, Thank you very much for making us a stop on your travels. Thank you for your communication on these unfortunate occurrences. Please accept our apologies. We do have a professional company that has addressed the ants. Thank you for allowing us that opportunity. We also will review this with our team to ensure we review strategies...

Reviewed 2 weeks ago

We stopped in Winston Salem during our trip to NC. We had reserved the DoubleTree and I am so happy we did. The hotel is so nice and the decor is awesome. Everyone we encountered from Melinda at the front desk to the wonderful ladies at breakfast were amazing. If we are ever back to this part of NC we...

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Thank Prncss1974
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this review

Dear Prncss1974, Thank so much for an awesome and amazing review. We are thankful for the opportunity to serve and are glad to be a good fit for your travels. Thank you for your mention of Melinda. I am proud to be on her team. I will be sure to recognize her personally and publicly. We look forward to the...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently situated near Wake Forest University, DoubleTree by Hilton Winston-Salem University is easily accessible from Hwy 52 and I-40. The Sara Lee Soccer Complex, BB&T Ballpark, Winston-Salem State University, and Salem College are all within a short drive. Corporate guests will appreciate our close proximity to area businesses, including Blue Cross & Blue Shield of North Carolina, Hanes Brand, BE Aerospace, Wilco-Hess, Wake Forest University Baptist Hospital and Forsyth Medical Center. Discover lots of attractions nearby; visit historic Old Salem or explore the many vineyards and wineries in the area. Spend an educational day out at SciWorks, shop at Hanes Mall, or for a more authentic experience, explore the vibrant downtown arts district. You will be welcomed with a warm signature DoubleTree cookie at check-in. The eclectic, contemporary decor of our hotel celebrates the arts and innovation for which Winston-Salem is known. Each of our 150 stylish guest rooms feature complimentary WiFi, a 42” TV, a mini-refrigerator, a large desk, and much more. Take advantage of complimentary amenities at our hotel, including a 24-hour fitness center and business center, an outdoor pool with fire pit, and complimentary WiFi in all public areas. Sip cocktails and savor American classics at Providence Restaurant and Bar - open for breakfast, lunch and dinner, for either dine-in or delivery to your room. With seven meetings rooms and over 5,000 sq. ft. of event space, our hotel is ideal for events ranging from corporate board meetings to more intimate social functions like anniversaries and weddings. Highlights Contemporary Winston-Salem hotel, just off Highway 52 and I-40 Minutes from Wake Forest University Close to historic Old Salem, shopping, dining, university campuses and sports grounds 6,000 sq.ft. meeting space and a complimentary 24-hour business center Complimentary cftness center and indoor swimming pool What to do around here Boasting an ideal location moments from Wake Forest University, DoubleTree by Hilton Hotel Winston Salem – University, offers easy access to Highway 52 and I-40. Discover boutiques, tempting restaurants and bustling bars in downtown Winston-Salem. Take the kids for a fun, educational day out at SciWorks – an interactive science museum and planetarium. Learn about early American history in the unique Moravian settlement of Salem. Visit the Old Salem Museum and stroll around the award-winning gardens, which blend beauty, practicality and utility. Catch a tennis match or baseball game at BB&T Field and discover striking modern sculptures and paintings at the Southeastern Center for Contemporary Arts. Golf enthusiasts will appreciate our Winston-Salem, NC hotel’s close proximity to numerous beautiful golf courses, including Pine Brook Country Club, the Old Town Club and Reynolds Park Golf Course. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Winston Salem - University

Address: 5790 University Pkwy, Winston Salem, NC 27105-1377 (Formerly University Hotel and Conference Center)
Region: United States > North Carolina > Winston Salem
Price Range: $147 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Winston Salem - University 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Winston - Salem - University Parkway Hotel Winston Salem
Winston Salem Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Winston Salem - University staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Winston Salem - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a lower floor if you do not like to wait for the elevator.”
AZSportyMom, 23 Apr 2017 | Read review
“all rooms are quiet, except for a passing ambulance”
andrewgS8595PY, 16 Apr 2017 | Read review
“Be sure to pull the privacy curtains as parking lot lights can be distracting”
MrsMinnieMouse1, 4 Apr 2017 | Read review
“We had Room 504, the larger king suite. It was quiet and spacious. View not great, but that didn't matter to us.”
Reenikins, 6 Mar 2017 | Read review
“high floor (5 or 6), away from ice machine and elevator”
73jeffreya, 5 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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