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Holiday Inn Fargo, an IHG hotel

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3803 13th Ave S PO Box 9555, Fargo, ND 58103-3301
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (52)
Room & Suite (43)
Dining (15)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Fargo, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 53 hotels in Fargo
Location
Cleanliness
Service
Value
The Holiday Inn Hotel Fargo sets the standard for quality and convenience. Situated right off two major Interstates, I-29 and I-94, the Fargo Holiday Inn hotel boasts easy access to the West Acres Shopping Center, many restaurants and a variety of entertainment options. All major venues including the Fargodome, Hector International Airport, Microsoft, Scheels, Case IH, Ingersoll Rand/Bobcat, medical centers, NDSU, MSUM & Concordia are only minutes away. The Holiday Inn of Fargo was completely renovated in 2008. Offering a full service restaurant, casino/lounge with live weekend entertainment, exercise room, Shipwreck Bay Water Playland and 27,000 square feet of commercial space, we are the ideal place for vacation travelers or business travelers. Complimentary wireless high-speed Internet access is available in all sleeping rooms, the business center, restaurant, casino/lounge, lobby & pool area. For your convenience the Holiday Inn of Fargo offers complimentary shuttle service to the airport, retail shopping stores and area medical facilities as well as a variety of other Fargo/Moorhead locations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Water park
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Happy hour
Kids' meals
Special diet menus
Vending machine
Poolside bar
Patio
Table tennis
Waterslide
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
422Reviews5Q+A78Room tips
Traveller rating
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Popular mentions
KayH wrote a review Aug 2021
1 contribution
It's fairly obvious the only reason this hotel can charge such ridiculous prices is because they have a nice conference center and people like the convenience of staying the same place as their events. Check in is listed as 3pm. After driving hours with two small children, we arrived shortly after 3 and were told our room wasn't clean yet. No big deal, we could take in a park or something. The front desk said they would call when we could get in the room. We finally called at 7pm in frustration and were told it would be done soon. We asked if we could go use the pool because it was ridiculously hot outside and we were out of options with two toddlers. To which we were told the pool was closed for the evening. It was almost 8 when we finally were able to check in. No apology or anything. When we finally got into the room, it wasn't even clean. There was food in the fridge, the carpet was wet, and there was only two clean towels and one hand towel in the room. The tub was disgusting, obviously not well cleaned in a long time. The toilet paper dispenser was broken. The ceiling had water damage. The internet worked maybe half the time. And none of the tv channels actually worked so the tv was pointless. The pool had many sketchy areas that clearly need to be repaired. The fact that the air conditioning didn't work sucked, but we tried to be understanding and it wasn't horrible when swimming but unbearable if just sitting in the area. The only saving grace for this hotel was that the staff who worked the meal service for our event were incredibly kind, fast, and personable. The conference center was much cleaner than the hotel rooms, although also super hot. The food was great, better than most catering we have had. All in all, highly recommend the event center. Highly discourage staying in the hotel.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Deena Sutton, Owner at Holiday Inn Fargo, an IHG hotel
Responded 23 Aug 2021
Thank you for taking the time to leave us some detailed feedback! We are so sorry for the wait on getting your room ready. We are trying very hard to get more staff hired and trained. This is truly unacceptable and will be addressed immediately! This pandemic has caused such an impact on staffing not only for us but for manufacturers that make the parts and supplies we need. We want to pass on our apologies for the condition of some parts of the pool area, as we strive to provide a much better experience for our guests. Rest assured, we do also have some fixes on the way for the pool area and are looking forward for those to arrive! In fact, one came in today and we were finally able to install a new slide. We hope the AC parts will arrive next! We want to stress that this stay was an exception, not the norm and hope you might give us another chance sometime in the future. We appreciate having you as our guest!
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Elyse wrote a review Jul 2021
11 contributions
+1
This is by far the most disgusting hotel I’ve ever stayed in and experienced in my life. Where do I even begin - from the moment I checked in (at 9:30pm) I got to my room that was PARTIALLY cleaned (see pics). I notified the front desk who asked me to “step out for an hour or so for them to clean it” - ummm it’s 9:30pm and I have a 5 year old and we just drove 5 hours. Not a great start. Then head to the pool where there is nasty clumps of hair all over the pool deck, “construction” to the kids pirate ship that was never mentioned or pictured (see pics), cracked and broken filters, and BLOOD. I brought the cracked filter cover and the BLOOD on the pool deck to numerous staff’s attention. I stayed from Friday evening through Monday morning. As of Saturday, the staff “fixed” the cracked and broken filter with electric tape and as of check out (Monday - 3 DAYS LATER) the BLOOD was still all over the pool deck (see pics)!!! Back to my unclean room - my 5 year old son found a giant spider protecting its egg sack in what appeared to be a several week old gigantic web (see pic) attached to the under the window fan unit right next to the bed. I called and asked staff to bring a vacuum in which the security guard was sent to my room, he brought a washcloth and spray bottle, managed to miss and let the gigantic spider run away under the bed, and proceed to tell me “oh yeah the vacuum can’t reach there so that’s probably why it’s there” - ummm so they never vacuum that entire area next to the bed - BARF!!! I’ve literally NEVER written a review, but this hotel NEEDS to be SHUT DOWN!!! SO SO GROSS and the worse part is they clearly DO NOT CARE!
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Date of stay: June 2021Trip type: Travelled with friends
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Fearlessbutter wrote a review Apr 2021
Bloomington, Minnesota143 contributions54 helpful votes
Stayed here for one night for work. The entry is nice and there is a bar and restaurant with attached convention center. A large pool area with pool facing rooms. I stayed away from the pool end it was pretty quiet. Did not like being on the first floor with a window facing one of the doors. The rooms are spacious but the bathrooms are extremely cramped; like sitting crooked to use the bathroom because the door is in the way cramped. I also noticed the area by my window was extremely cold. I bumped up the heat at one point but it apparently reset itself. The desk chair was also really stained which doesn’t lead to that extra clean feeling. The bed was comfortable. Did not use the gym or the restaurants. Conveniently located across from the mall in a lot of restaurants and plenty of parking.
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Date of stay: April 2021Trip type: Travelled on business
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Response from IHG Service, Owner at Holiday Inn Fargo, an IHG hotel
Responded 27 Apr 2021
Hello Fearlessbutter, We want a pleasant and comfortable stay for our guests at all times. I am sorry that this was not met, from the bathroom layout and issues with cleanliness and the room heater. I am sorry for the letdown. I have alerted the hotel management regarding your concerns. I know they appreciate your sharing your experience, and I am confident they will take steps for further improvement and make sure this doesn’t happen again. I am hopeful that your future stays with us will be pleasant. Thanks for bringing this to our attention. Best, Ronald R. Case Manager IHGService
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Sarah W wrote a review Mar 2021
1 contribution
Wow! Thank you so much for the most wonderful Spring Break stay - on - a budget. Our kids 7 and 11 really enjoyed the pool and freedom. My hubby and I had drinks in the spirit lounge and Molly took fabulous care of us. Awesome staff all around. Clean rooms and overall above satisfactory stay. Thanks everyone, we’ll be back!
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Date of stay: March 2021Trip type: Travelled with family
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ffr154 wrote a review Mar 2021
Connecticut728 contributions172 helpful votes
Big hotel with plenty of room, indoor water park, bar and restaurant with conference rooms. Rooms were comfortable and clean, great prices. Plenty of parking and close to highway, shopping and restaurants. Staff was friendly and check in and out was quick.
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Date of stay: March 2021Trip type: Travelled on business
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PRICE RANGE
US$74 - US$157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn fargo hotel fargo, fargo holiday inn
LOCATION
United StatesNorth DakotaFargo
NUMBER OF ROOMS
310
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Frequently Asked Questions about Holiday Inn Fargo, an IHG hotel
Which popular attractions are close to Holiday Inn Fargo, an IHG hotel?
Nearby attractions include West Acres Shopping Center (0.4 km), Roger Maris Museum (0.4 km), and Sky Zone Fargo (0.3 km).
What are some of the property amenities at Holiday Inn Fargo, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Fargo, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Fargo, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Holiday Inn Fargo, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Fargo, an IHG hotel?
Conveniently located restaurants include Panera Bread, Dairy Queen Grill & Chill, and Sweet Dreams Confections.
Are there opportunities to exercise at Holiday Inn Fargo, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Fargo, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Fargo, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Fargo, an IHG hotel have airport transportation?
Yes, Holiday Inn Fargo, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Fargo, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Fargo, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.