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Staybridge Suites Fargo, an IHG Hotel

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4300 20th Avenue South, West Acres Business Park Acres Business Park, Fargo, ND 58103
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Traveller (62)
Room & Suite (85)
Dining (10)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staybridge Suites Fargo, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 52 hotels in Fargo
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Come settle in at the Staybridge Suites in Fargo, North Dakota!Centrally located near Interstate 94, and just minutes from Hector International Airport (FAR), North Dakota State University (NDSU) and the Fargodome. The Staybridge Suites Fargo offers a multitude of amenities that will help you feel comfortable whether you are here for an extended stay or just an overnight visit. Our award-winning hotel and staff will be glad to welcome you and make you feel right at home. We are located just a short five-minute drive from West Acres Mall, the largest retail shopping center in North Dakota. Our hotel guests have easy access to a many restaurants and retail locations. Corporate travelers will also appreciate our location near businesses such as Microsoft, Essentia Health, Sanford Medical, Blue Cross/Blue Shield, John Deere, Cargill, Noridian, Case and much more! At this all-suite hotel, you'll enjoy apartment-style accommodations including a kitchen with a full-size refrigerator.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Board games / puzzles
Kids stay free
Books, DVDs, music for children
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
479Reviews6Q+A89Room tips
Traveller rating
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Kristi P wrote a review May 2022
1 contribution
I booked my stay through an online booking and was able to change the date from April to May, however I could not remember or locate what date it had been changed to. When charge appeared I contacted hotel and they stated if on line booking agency called, I could be refunded. When online booking call they were told it could not be done. Would have been much better if they told me that, instead of spending additional time trying to resolve issue. I was also charged more than I was told through my online booking.
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Date of stay: May 2022Trip type: Travelled with family
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Rhonda wrote a review Dec 2021
New Richmond, Wisconsin1 contribution
Horrible customer service. The Breakfast Attendant would not leave my children alone. Constantly try to get my girls to sing and dance with her. Very rude when we asked her to step away. She spent more time playing around than watching the food. Front desk was alright. Room was clean but the overall atmosphere was creepy.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: Eat elsewhere
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Response from IHG Service, Owner at Staybridge Suites Fargo, an IHG Hotel
Responded 2 Jan 2022
Hi Explorer11025986097, Thank you for taking the time to post a review of your stay with us. I was very concerned to read your comments regarding breakfast experience and customer service. I understand your disappointment and I'm sorry. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you a home-like environment. Orlando A. Case Manager IHGService
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Julie D wrote a review Sep 2021
2 contributions
I have stayed numerous times in Bismarck with Staybridge for work and have always had an excellent experience. So I did not hesitate to book this hotel in Fargo. Checked in around 4:00 pm, process was fine and the clerk was friendly. I received the key and when I got to my room the door had been left ajar, which I thought was strange. It had an odor and it didn't take long for me to discover that it had not been cleaned. There had been a pet in there prior, the upholstery was chewed up on the couch and the floor had not been swept or vacuumed as the remnants of a faux grass mat were left on bathroom floor along with dog hair on the carpet and hard floor. When I made the attendant aware of this she stated housekeeping must have forgot to come back and clean the rest of the room and assured me that everything else had been cleaned. She proceeded to sweep up the grass and hair. I told her I was not happy with the room and would like my money back and to cancel the reservation, unless she had another room available. She stated she did not and said "I can sell this room to someone else for twice of what you are paying." Strangely enough the parking lot was not even half full. I know that it is tough to find staff these days and perhaps this Staybridge struggles more than most. Sad to see that this hotel has gone to the dogs
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Date of stay: August 2021
Rooms
Service
Trip type: Travelled on business
Room Tip: Do not bother booking a room here
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Response from IHG Service, Owner at Staybridge Suites Fargo, an IHG Hotel
Responded 17 Sep 2021
Hi Footprints784577, Thank you for taking the time to post a review of your stay with us. I was very concerned to read your comments regarding the room cleanliness, housekeeping service, customer service and comfort. I understand your disappointment and I'm sorry. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private messagel to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you a home-like environment experience. Orlando A. Case Manager IHGService
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Americantravel17 wrote a review Jul 2021
171 contributions55 helpful votes
Stayed in 1 room suite. Was nice to have a separate bedroom so family could not to bed at different times without waking up others. Saved money by having meals in the room using the kitchen. Traffic noise from being so close to interstate. Breakfast did not have many options yet due to COVID.
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Date of stay: April 2021
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Eric J wrote a review Jun 2021
Fargo, North Dakota5 contributions
My husband and I stayed at this location enough times to have spent over $4000 this year alone. My husband went to book a room the other day only to find out that we are now blacklisted from this property. I’ve emailed the manager personally two times asking for an explanation of why but she refuses to respond. I thought after spending that much money the least the manager could do is give the reason that these actions have been taken. I feel it’s very poor business to be acting like this to a loyal customer. If you do decide to stay at the Staybridge lease make sure and check your coffee maker prior to making coffee. I found my coffee maker to be FULL of mold when I checked mine.
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Date of stay: June 2021Trip type: Travelled with friends
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Ann B wrote a review Apr 2021
57 contributions12 helpful votes
I don't even know where to begin, or how to describe our stay. I was thrilled to get a room at Staybridge because they have always been very nice, and I have loved their breakfast. We arrived to check in and there was no employee at the front desk. She was in the breakfast area doing the laundry ????????? She apologized for our very long wait, and was pleasant, but we stood at the front desk for a good twenty minutes before getting checked in. We went to our room and there was a very strong odor (onions?) We opened the windows to air out the room, and headed out to dinner. Noticed that garbage had not been dumped, and pull out sofa had a stain on it. Kids grabbed a snack from the little grocery next to the front desk, and they don't restock it very well - empty shelves. The next morning we enjoyed the pool. Don't want to know how long it had been since they'd cleaned it. Sign on the door said bathroom was out of order. Staff came in and wiped off the tables, but did not pick up a single dirty towel. There were no clean towels in the pool area so had to request those from the front desk. The worst part of our stay was breakfast. We grabbed a table for the 4 of us, had to wipe it down ourselves. Staff was right there but did not offer us a towel to clean it. The kids wanted waffles, and it's a good thing because that was the only hot breakfast there was. Eggs and sausage had been sitting there for hours and were cold and dry. Leather. Breakfast attendant came out of the kitchen, brought a platter of hot breakfast potatoes to a guest seated next to us. She then proceeded to go back in the kitchen and eat the rest of the pan of potatoes herself. There were hungry children sitting out there, and she did not care. There was still 30 minutes until breakfast was over, but she did not refill any of the hot food. Even the coffee was cold. Probably from the day before. The cleaning staff parked their garbage cart right next to our table - within inches of us eating - so we took the hint and left. What is going on with this hotel? I don't ever leave a bad review, because I am picky when I choose my hotel and am happy to pay a little more for a nice room. I will not ever stay at this Staybridge again.
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Date of stay: April 2021
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Response from IHG Service, Owner at Staybridge Suites Fargo, an IHG Hotel
Responded 3 May 2021
Hi Ann B, Thank you for taking the time to post a review of your stay with us. I was very concerned to read your comments regarding your check-in experience, front desk service, housekeeping, cleanliness, and breakfast selection. I understand your disappointment and I'm sorry. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you a home-like environment experience. Orlando A. Case Manager IHGService
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Mamashari4 wrote a review Mar 2021
73 contributions60 helpful votes
Unfortunately this place needs a big facelift. The furniture in our suite was worn out and didn’t look clean. The couch had its interior showing and the chair was discolored from wear. The king bed was also in need of replacing as the right side was slept out. Staff was great to work with. Sunday breakfast was nothing special. Mostly all carbs and no fruit or eggs.
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Date of stay: March 2021Trip type: Travelled with family
2 Helpful votes
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Response from IHG Service, Owner at Staybridge Suites Fargo, an IHG Hotel
Responded 6 Apr 2021
Hi Mamashari4, Thanks for your review and for staying with us. While we are delighted to hear your kind words about our staff, I am sorry the general upkeep of our property didn't meet your expectations. I have shared your comments with the hotel management for improvements needed. Again, thanks for your feedback. We look forward to your next visit! Sincerely, Connie D Case Manager IHGService
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Chris A wrote a review Mar 2021
18 contributions3 helpful votes
We stayed here for one night on our way thru to Minnesota. Checked in with no problem and front desk lady was amazing. Room was good. We were happy. However, we went down as a family at 7:20 am with five other people also staying at the hotel, and started grabbing food. We were then scolded by a woman who came out behind us, yelling at us because breakfast did not start till 7:30 am. My two year daughter was a bit shaken by a quiet room going from 0-100 in about 2.4 seconds. It was militant and a solid lecture. I've just never seen motel staff act like this. Not even dive hotels I stayed at many years ago. No one to report to. We just left. Did not check out as there was no front desk person (I waited about 2 mins). My company's convention is on a Saturday. I am glad we don't stay somewhere like this. Breakfast doesn't start till 7:30 am on weekends. We would all be gone before then. Nonetheless, this was my family. I would rather you had a front desk attendant that put out fruit and muffins as opposed to a militant attendant who yells at guests. It was unfortunate. The room and the price were good. Please tell your guests that breakfast starts at 7:30 am and if they show up early, they will be yelled at. At least warn them. If my daughter had not been with us, I would have answered the verbal bell. I walked away. It ruined our morning. Never had a hotel do that before. One of those experiences you don't soon forget.
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Date of stay: March 2021Trip type: Travelled with family
1 Helpful vote
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Response from IHG Service, Owner at Staybridge Suites Fargo, an IHG Hotel
Responded 3 Apr 2021
Hello Chrisroad08, Thank you for choosing to stay with us and for taking the time to write us a candid feedback. While I'm glad that you're pleased with the room you received, and that you found our Front Desk staff friendly, I am sorry to learn that the service provided by our breakfast staff fell below par on this occasion. The experience you described certainly isn’t what we want for any guest. I have shared your comments with the hotel management as a reference in the coaching of our staff to ensure we prevent similar situations from happening again. I hope that you will consider staying with us again when you travel back to Fargo! Many thanks, Jonathan A Case Manager IHGService
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Carli D wrote a review Feb 2021
3 contributions2 helpful votes
The hotel itself was nice and clean. Great check in and check out. Our room was nice. We had a two bedroom suite with two bathrooms. The 2nd bathroom was only a bath - no shower? Or there wasn’t a way to turn it on. We all tried. The front desk staff was very nice. However breakfast was subpar, everything was low or out of stock and the woman working the omelette station was rude. She basically yelled at all of the patrons and said that we weren’t following CDC guidelines and that there would be no more hot breakfast. She then started yelling for someone else to come up there. She clearly has some mental health issues and if she’s going to be working there, don’t have her working with the customers. Everyone is as following guidelines and no one was being rude to her. She left a bad taste in our mouths.
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Date of stay: January 2021Trip type: Travelled with friends
2 Helpful votes
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Response from IHG Service, Owner at Staybridge Suites Fargo, an IHG Hotel
Responded 17 Feb 2021
Dear SDtraveler87, Thank you for sharing your impressions of your recent stay with us. I am very happy that the cleanliness of our rooms and that your check in as well as check out experience met your expectations. We strive to provide the best possible service as well as experience and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comment about the service at our breakfast, we will use your comments to coach our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience. Once again thank you for choosing to stay with us. We would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHGService
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Jeff wrote a review Aug 2020
Orlando, Florida10 contributions1 helpful vote
Check-In was easy, Front Desk was pleasant and professional, assigned room 128. Set up of the room was nice, although there were a few issues. The pull out sofa was terrible even as a couch, it’s been beaten to death and you’ll just sink, cannot imagine how you’d sleep on this. The bathroom has been beaten up too and just needs some paint, caulk and TLC. There’s also no housekeeping, even though during the week they have light housekeeping. Our shower didn’t have shower gel to begin with, and upon returning, the trash hadn’t been emptied, shower gel not replaced etc. The hostess at the breakfast bar was sweet and charming to the child in front of us. Sadly, for those behind him, she was far from pleasant.
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Date of stay: August 2020Trip type: Travelled with friends
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Response from IHG Service, Owner at Staybridge Suites Fargo, an IHG Hotel
Responded 12 Sep 2020
Hi JJD001, Thank you for sharing your thoughts from your recent visit. We strive to provide the comforts of home, and we appreciate that you brought your experience to our attention. I'm sorry that you found the condition of the room in bad shape, and our housekeeping team failed to make sure that your room is clean. We take feedback seriously and have shared your inputs with our local team for future improvements. I trust that they will make the necessary enhancements so we can provide a better experience in the future. I hope you will give us another chance to show you that your unsatisfactory stay was an exception. Regards, Virgil N. Case Manager IHGService
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PRICE RANGE
US$125 - US$177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites fargo hotel fargo, fargo staybridge suites
LOCATION
United StatesNorth DakotaFargo
NUMBER OF ROOMS
80
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Frequently Asked Questions about Staybridge Suites Fargo, an IHG Hotel
Which popular attractions are close to Staybridge Suites Fargo, an IHG Hotel?
Nearby attractions include Red River Zoo (0.5 km), Lucky's 13 Pub- Fargo (0.8 km), and West Acres Cinema 14 (0.9 km).
What are some of the property amenities at Staybridge Suites Fargo, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Staybridge Suites Fargo, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Fargo, an IHG Hotel?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Staybridge Suites Fargo, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites Fargo, an IHG Hotel?
Conveniently located restaurants include Lucky's 13 Pub, Porter Creek Hardwood Grill, and Granite City Food & Brewery.
Are there opportunities to exercise at Staybridge Suites Fargo, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Staybridge Suites Fargo, an IHG Hotel have an airport shuttle?
Yes, Staybridge Suites Fargo, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Staybridge Suites Fargo, an IHG Hotel have airport transportation?
Yes, Staybridge Suites Fargo, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Staybridge Suites Fargo, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Fargo, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.