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Located at 10km south of Colombo, the largest city of Sri Lanka, also renowned for its ancient ruins and histories. Berjaya Hotel Colombo consists of 90 rooms equipped with contemporary facilities with simple and soothing interior. For business purposes, thriving conferences and...
Very average property generally chosen by package tour and group tour dealers. They don't have proper veg food and the tea they serve is awful. It is very far from the international airport. The staff is thin and non-responsive. The overall presentation is poor.
We stayed for a night. Hotel is just ok. Reception area was small. We reached hotel very late at night. There is no 24 hour restaurant. However they did provide us sandwiches (not great though). Biggest problem happened when our room practically started shaking early...More
1 Thank Aseem S
Response from Wasantha_BCH, General Manager at Berjaya Hotel ColomboResponded 1 week ago
Thank you for your review with certain areas which we have seriously considered to take appropriate action towards necessary improvements, and we apologize for not meeting your expectations. Whist thanking you once again for your valuable comments, we kindly request you to give...More
Booked blindly because of malaysian hotel as i knew property in malaysia is too good. Service so worst and food was not up to the standard. Service guys showed attitude as they took catw of WESTERN GUEST ONLY. I MEAN IT. when we asked something...More
Thank Raj K
Response from Wasantha_BCH, General Manager at Berjaya Hotel ColomboResponded 2 weeks ago
Thank you for taking your valuable time to review your comments, and we apologize for not meeting your expectations.
We investigated the areas concerned in your review for necessary improvements of the quality and standard of our service which we constantly take up...More
Paid 500 LKR to use pool for the day as sea was too rough for swimming.
I was the only person using the pool which is set in a garden. Looks nice enough however water was a bit murky. The area around was dirty with...More
Response from Wasantha_BCH, General Manager at Berjaya Hotel ColomboResponded 13 June 2018
Thank you for your comments, which we have taken for our serious consideration and investigation, as guest comments is one of the most important aspects of our guest service towards necessary improvement of same. We apologize for not meeting your expectations, and hope...More
We were in the group of 32 people in Srilanka for a week, to have training and fun. The hotel provided good service and response regarding every querry and the supporting staff made our trip wonderful.
We stayed another night over there after being back...More
Thank Narayan K
Response from Wasantha_BCH, General Manager at Berjaya Hotel ColomboResponded 31 May 2018
Thank you for your wonderful review with appreciation of our service standard. We were very happy to know that your stay at the hotel was enjoyable and a great success in achieving your objective. Once again we extend our gratitude to you for...More