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We have spent in September 2013 a 10 days vacation at this hotel and these were the worst 10 days ever! The kids got a enterovirus in the 3rd day and we ended at the hospital for artificial hydration :( After talking to other couples...More
4 Thank Anne V
Response from Preslava I, Manager at Hotel Laguna BeachResponded 7 May 2014
Dear Anne V,
Thank you for time to review Laguna Beach hotel in TripAdvisor. I am sorry to hear that you were not satisfied with your stay with us. We have looked through your comments in detail and have taken actions for improvement in the...More
We stay in Bulgarian hotels every year and this summer twice in Albena.After reading many bad reviews we decided to take a chance and advantage of the good price.I already had a few bad experiences including a few days of one holiday were I spent...More
We vacationed in July, 2013. As previous comments mentioned - the place is worn-out and definitely needs major renovation, it does not rate 4 stars not even 2. In the hallways there are birds nests, bathrooms are in terrible shape, hair dryer did not work,...More
Me and my husband were at Hotel Laguna Beach for first time on July 2013. My overall impression is that this hotel is very worn-out and needs urgent renivation of all the hotel rooms. During my 5 day stay I accomodated two rooms because in...More
A wonderful place for a holiday, very friendly staff, very good service, wonderful food, clean rooms, best value for money. Such a nice location with nice beaches and well maintained parks. I'll go back with my family and will recommend it to friends.
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