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Fenix Hotel

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Fenix Hotel
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530 Reviews from our TripAdvisor Community

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Showing 476: English reviews
St Austell, United Kingdom
1 review
Reviewed 6 October 2016

Only good thing about this hotel is it's location,right by the beach. The hotel itself is so tired,our bedroom carpet was filthy,the air conditioner just blew out mould and the bathroom was full of mould. Unfortunately staff not interested,they totally ignore you,very rude. Had to pay 10 lev a day to use wifi,bars and restaurants offer it free. The food... More 

Helpful?
Thank Natasha A
Halifax, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 October 2016

My husband and myself have been to The Fenix Hotel in Sunny Beach Bulgaria and I would like to pass on my comments: Sunny Beach itself is a great place but care should be taken with pavements as many are broken and hard to walk on. Plenty of bars and variety some great bars with entertainment. Food in restaurants (that... More 

Helpful?
Thank Yvonne K

Travellers are raving about these Sunny Beach hotels

Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 September 2016

I read the reviews about the food at this hotel AFTER I had booked and prepared for the worst. I must say I was pleasantly surprised.OK it wasn't the Ritz and you didn't get After Eights but the food was no where near as bad as what people are making out. There was always a choice and healthy salad was... More 

Helpful?
2 Thank Lorraine B
Wigan, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 September 2016

Stayed in the Fenix 2nd September for 10 days,lovely hotel had both a pool and a sea view from our room,lovely power shower beds comfy.So handy For all amenities right at the side of Salt and Pepper bar,across from the Steakhouse for meals,food basic only booked bed and breakfast.Staff in restaurant not very pleasant or helpful but you can dine... More 

Helpful?
1 Thank doreen281050
A TripAdvisor Member
Reviewed 23 September 2016 via mobile

Where to start. First off do not exchange money at this hotel, if she ask you your name it is to sign the receipt for you and she puts incorrect amount you are exchanging and tries to rip you off. We had to get them to check the camera footage and yes it was on camera that we gave her... More 

Helpful?
1 Thank A TripAdvisor Member
Stoke-on-Trent, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 September 2016

We were a family of eight. Our first impression of the hotel was that it appeared a little tired. On arriving at the reception we were totally ignored by the two staff on duty. When I say ignored I mean they acted like we were invisible. We stood for 10 minutes waiting for them to speak. A Bulgarian couple walked... More 

Helpful?
Thank bazzer382
rhondda
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 19 September 2016

the hotel fenix is what it is is clean & tidy forget the pool unless you want to get up at 6 in the morning the beach is across the road lovely & clean . we were on a b&b went to breakfast once food all floating in oil did not bother again . we think that all the hotels... More 

Helpful?
Thank monster2013
Norwich, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 September 2016

Literately just back from 2 weeks B&B at this hotel, cant fault the hotel or the staff. Yes there is a sun bed issue but how sad people really are when they set their alarm for 6.30 am then go down put the towels on the sun beds then clear off for the day, its not the fault of the... More 

Helpful?
1 Thank melbert2014
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2016 via mobile

We stayed here for two weeks, I've just had a glance at recent reviews 😮 a hotel is somewhere to sleep change and wash!! People would complain if it was a palace!! Yes the food is horrible but so is majority of hotel food Bulgaria is cheap enough to eat out, the maids are absolutely fabulous! Not there fault the... More 

Helpful?
1 Thank Jennie M
Edinburgh, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 September 2016

Wow, where do i start, if you are looking at booking this hotel, please don't bother I have a long list but i swear this is all true and i have pictures that although don't always show the exact issue they help it along, so to start. When we arrived it was just as a massive thunder storm hit, I... More 

Helpful?
2 Thank Debby1875

324 photos of this hotel

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Fenix commands an excellent position in the popular resort of Sunny Beach with an enviable location just a few metres away from the golden, sandy beach and the resort's lively seaside promenade. There are plenty of shops, restaurants and bars nearby too. Nestled between the hotel and well-kept green lawns is the swimming pool which has a children's section at one end and an inviting pool bar serving a selection of refreshments at the other. Hotel Fenix provides modern and comfortable studios, twin and family rooms, all with air-conditioning. ... more   less 

Additional Information about Fenix Hotel

Address: Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: $82 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fenix Hotel 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Fenix Hotel Sunny Beach
Hotel Style:
#21 Spa Hotel in Sunny Beach
#37 On the Beach Hotel in Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Hotel staff and other travellers.
34 questions
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Questions? Get answers from Fenix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views on floor 8 or 9”
 of 5 bubbles , 6 Oct 2016 | Read review
“try to get a room without the interconnecting door unless you actually want to use it as a family room.”
 of 5 bubbles LorraineB167, 29 Sep 2016 | Read review
“Book a pool view will more than likely also get a sea view,also book a higher floor to get a better view.”
 of 5 bubbles doreen281050, 27 Sep 2016 | Read review
“Get a Studio on a high floor”
  • view from our studio
 of 5 bubbles bazzer382, 22 Sep 2016 | Read review
“sea view is the best”
 of 5 bubbles monster2013, 19 Sep 2016 | Read review
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