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Laguna Park Hotel

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1,263 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
Cardiff, United Kingdom
Reviewed 18 August 2015

Just returned from Laguna park sunny beach. 5 of us in total. Me the wife and 3 girls aged 6,15,18. Firstly let me start with the good points. The beach is lovely & only a 5 min walk. The hotel is cleaned all day & night by the cleaning staff. Rooms spacious & clean.the 24 hour bar just outside hotel...

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2Thank elaleanne
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear elaleanne Thank you very much for sharing your impressions regarding your recent stay in our hotel We are happy to hear that all we could provide a nice family holiday and that you've been satisfied with our great location, the cleanliness and your room. Our whole team takes every kind of feedback of our guests very seriously and strives...

Bury St Edmunds, United Kingdom
Reviewed 18 August 2015

Rooms: sparce, leaky shower but couldn't fault the cleaning Food: lots of choice and tasty Staff: reception - grumpy and unhelpful cleaners - good - but could be quicker cleaing up spillages inthe dinning room food - good bar - very good, especially Verlina! animation - enthuastic pool staff - useless - I dont' know what their function is, they...

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2Thank Honey H
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Honey H Many thanks for your long and detailed review here on TripAdvisor. You are helping us and also future guests a lot by sharing your experiences. We are very happy to hear that you had a nice time and would be coming back to stay another time in our hotel! Nevertheless, we are very thankful that you've also...

Leicester, United Kingdom
Reviewed 18 August 2015

Travelled to this hotel with my husband and 2 boys ages 4 and 1. Looked forward to staying at a family resort, looks lovely in the brochures. Hotel is in an ok location, not far from the beach and near to the main shopping area, that is the good point! Food was ok, although long queues at every meal time,...

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3Thank Danielle H
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Danielle H We appreciate that you took the time to write about your impressions regarding your recent stay in our hotel. We are very thankful that you’ve chosen our hotel for your family holidays while we wish that your experiences had been more positive. You are helping us a lot by sharing your opinion about our animation program and...

Reviewed 17 August 2015 via mobile

Rooms were lovely ! Air con good. community rooms, lobby bar, wi-go area like a sweat box, No where near enough pool space for size of hotel, and all sun beds were taken by 5 am !! Entertainment absolutely rubbish. Pool bar area in evenings horrid. Free for all for kids! Running around going mad doing as they please, all...

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2Thank Helen M
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Helen M Thank you very much for sharing your opinion with us here on TripAdvisor. Your feedback is very valuable for us as we want to improve our quality for our guests. We are very sorry that your impressions of our hotel and service had been so negative. Rest assured that your comments on our entertainment program and pool...

Kingston-upon-Hull, United Kingdom
Reviewed 16 August 2015

Just returned after a 2 week stay at laguna park. Upon arrival the check-in was swift and efficient with waiting concierge. The room was clean and large enough for 2 adults and 1 child although the child's bed was a fold out single bed and was a little uncomfortable for 2 week stay. Although the electric was only in use...

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1Thank nicola r
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Nicola R Many thanks for taking the time to share your review here on TripAdvisor. It is great to read that you have been satisfied with your room, our culinary offer and the cleanliness of our hotel! Our goal is to improve our quality everyday and therefore we welcome any kind of feedback. We will certainly forward your comments...

Reviewed 15 August 2015 via mobile

Myself and my boyfriend visited Laguna Park hotel in Bulgaria in August, we are both 18 and we loved it. The staff are great and we found that the room was big, very clean, and had a lot of facilities. The animation team were really good with the kids but didn't really let us join in when we wanted to...

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6Thank Charleyrd
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Charleyrd We appreciate your nice words regarding your recent stay with us! It was a great pleasure to read how much you enjoyed your holiday in our hotel. Many thanks for your praises and the recommendation We enjoyed being your host and are looking forward welcoming you soon again. Kind regards Your Laguna Park Hotel Team

Kent, United Kingdom
Reviewed 15 August 2015

Ireally do hate to moan but I can only give my honest opinion on the laguna park hotel What can I say went there for a week and won't be returning any time soon the hotel and rooms were clean however however the food was very very basic an Not very good needs a lot of improvement we ended up...

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1Thank b0nnie1988
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Bonnie Many thanks for taking the time to share your honest opinion with us! We welcome your valuable feedback as it helps us a lot to improve our service quality. Rest assured that your comment regarding our team at the pool bar will be forwarded. Our kitchen team strives to cater for our international guest structure with a wide...

Birmingham, United Kingdom
Reviewed 15 August 2015 via mobile

I'm not going to say the hotel was rubbish, because it wasn't. Some reviews on here make out that it's an awful place and some make out that itsome make out that it's a palace! We had mixed feelings. I'll just list the pros and cons and make life easy for everyone: PROS: large rooms, good sized bathrooms, balconies, TV,...

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2Thank smayf
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear smayf Many thanks for taking the time to share your experiences with us. We appreciate your positive as well as your negative comments and are thankful for your valuable feedback. The cleanliness of our rooms and the whole hotel area is very important for us. Therefore, we take your comment on this very seriously and will forward it to...

Reviewed 15 August 2015 via mobile

just returned from staying at this hotel 15/8/15 we had eveything you could want.The hotel is kept really clean by all the hard working staff the bedrooms are clean and beds made every day and towels changed daily the choice of food was very good cold choice hot food cooked in front of you you would have to be very...

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2Thank Steve P
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Steve P Thank you so much for sharing your lovely review with us! We are delighted to read that we could meet all your expectations. Many thanks for your praises regarding our cleanliness, the buffet offer and our great location. We enjoyed being your host and are looking forward welcoming you once again here in Sunny Beach. Kind regards...

Taunton, United Kingdom
Reviewed 12 August 2015

Hotel is clean, and modern, we were pleased on arrival. Check in was swift and welcoming. Entertainment is ok, very low budget. Pools are nice, however to get a sunbed you had to get up at 6am. Restaurant is not big enough to cope with the volume of people, you have to queue for ages (well only if you're British,...

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5Thank Tappfamily2015
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Tapp Family We would like to thank you for your valuable feedback concerning our hotel and service. It is nice to hear that you’ve been satisfied with our service on arrival although we are very saddened that your overall experience has been so negative. We are very sorry to read that you did not feel well after a visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Dear valued guests We are happy to announce that we finished the construction and from the beginning of Summer season we hav a hotel Aqua park which offers lots of entertaining facilities for children and adults: - Adult's attraction pool with 3 slides - a Blackhole and a Rafting slide, a Multislide with four lanes, a Space boat. - One new Kid's pool with a Pirate ship with four slides, two water guns, six water rings and a Dolphin shower. - The existing main swimming pool is basically renovated and is meant for swimming, water gym and sports. - On the front side of the hotel we built a new attraction kid's pool with slides in the shape of an Octopus, which has three slides for smaller kids. We are also carrying out a big renovation inside the hotel. We are continuing with the refurbishment of the rooms. The last four of the floors in block C will be newly decorated, with new furniture and new bathrooms, and now all the hotel rooms in the main building - blocks A, B, C will be fully renovated and redecorated. This is a process of renovation, which we have started 4 years before, and each year we have been renovating different parts of our big hotel. We are doing our best to welcome our future guest in a new environment, which we all hope will be highly appreciated by you. For Summer season 2017 we are working on new surprise to our valuable guests - enlargement, renovation and redecoration of our restaurant area. It will become more spacious, more convenient, and will offer more delicious and tasteful food and drinks to you. We are sure that we'll continue to surprise you with lots of positive changes in order to provide you with an exceptional holiday experience in our hotel! Our team is already looking forward welcoming you in Laguna Park here in beautiful Sunny Beach. Warm regards Your Laguna Park Team Laguna Park hotel is centrally located in Sunny beach resort, close to the beach and within easy reach of all the resort amenities. This well-maintained and spacious hotel offers modern and comfortable rooms, a relaxed and friendly atmosphere and a selection of on-site amenities and facilities. The hotel offers a friendly, relaxing atmosphere and a newly built Aqua park with entertainments for adults and children. By the pools we offer refreshing drinks at the two pool bars. Our guests have at their disposal a main restaurant, a snack bar and a lobby bar. The Laguna Park is a popular choice for families and couples looking for good quality accommodation right in the heart of this lively resort. A rich animation program is performed by a very enthusiastic team of animators. There are a great variety of shopping and entertainment facilities nearby. ... more   less 

Additional Information about Laguna Park Hotel

Address: Sunny Beach, Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Price Range: $175 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Laguna Park Hotel 4*
Number of rooms: 365
Reservation Options:
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Also Known As:
Hotel Laguna Park
Laguna Park Sunny Beach
Hotel Style:
#5 Spa Hotel in Sunny Beach
#9 Luxury Hotel in Sunny Beach
#20 Family Hotel in Sunny Beach
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Park Hotel staff and other travellers.
341 questions
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Manchester, United Kingdom
8 days ago
Airdrie, Scotland, United Kingdom

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Questions? Get answers from Laguna Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no because its my secret”
 of 5 bubbles B1271OUstevenm, 28 Oct 2016 | Read review
“We stayed in block C on the 7th floor. It was nice and quiet”
 of 5 bubbles jess92257, 18 Oct 2016 | Read review
“All rooms are quiet good”
 of 5 bubbles 100micheller, 5 Oct 2016 | Read review
“A or b block facing the hotels front. Our room was 218.”
 of 5 bubbles nickr487, 28 Sep 2016 | Read review
“e mail hotel if you have a preferred choice of room they tend to oblige”
 of 5 bubbles Claudeevoo, 25 Sep 2016 | Read review
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