International Hotel Casino & Tower Suites

International Hotel Casino & Tower Suites

Infinity pool
Traveller (707)
Panorama at the INTERNATIONAL Hotel Casino & Tower Suites
360
Panoramas (13)
President Suite
Room & Suite (268)

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Avg. S$157 /night, 10/12 - 10/13
S$183
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S$162
per night
S$140
per night

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About

4.0
#8 of 114 hotels in Golden Sands
4.6 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
The impressive 5-star INTERNATIONAL Hotel Casino & Tower Suites is located on the front beach line of Golden Sands Resort, only meters from the beach and just half an hour from Varna Airport, the city center and shopping malls. This is the perfect choice for the leisure and business traveler, looking for high-class experience, non-stop entertainment and fine dining. Located in the middle of everything in Golden Sands, the hotel boosts 325 large, elegant rooms with unrestricted sea and park views; the I-SPA Center; 24-hrs live game casino with daily poker cash game; Free indoor parking for 300 vehicles; Skyfall Infinity Pool Bar & Food; Modern conference center with 10 meeting rooms and amphitheater hall; Ballroom for 600 pax in theater; Shopping center.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Bicycle rental
Babysitting
Wifi
Fitness / spa changing rooms
Sauna
Pool / beach towels
Infinity pool
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Swimup bar
Poolside bar
Casino and Gambling
Game room
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Full body massage
Hammam
Hand massage
Head massage
Massage
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Shops
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Harbour View
Languages Spoken
English, Arabic, Bulgarian, Hebrew and 1 more

Location

Front Beach Alley, Golden Sands 9007 Bulgaria
651Reviews59Q+A99Room tips
Traveller rating
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Detailed Reviews
Casian C wrote a review Jul 2020
Targoviste, Romania
5.0 of 5 bubbles
It was the kind of vacation where we didn't have to do anything, just relax. Since we arrived, a young lady made our accommodation in 2 minutes, told us where to park the car for free and gave us 2 coupons for a free drink at the hotel bar. In the room we found 2 bottles of water with a nice message like "we imagine you are thirsty, and as a reward for choosing us we leave these 2 bottles" every day, along with new towels and cleaning in the room I received those 2 bottles. Everything was wonderful. Extremely friendly staff.
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Review collected in partnership with this hotel
Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INTERNATIONAL Hotel Casino, Guest Services / Front Office at International Hotel Casino & Tower Suites
Responded 29 Nov 2020
Dear Guest, We would like to thank you for this kind review. It is a pleasure to know that you have enjoyed our facilities, offerings and services and that you experienced a memorable stay with us. Your feedback is highly appreciated. Thank you for staying at INTERNATIONAL Hotel Casino & Tower Suites. We are looking forward to welcoming you again. Best Regards, Desislava Dobrancheva Assistant Guest Relations Manager
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Cross wrote a review Aug 2020
3.0 of 5 bubbles
The hotel is a very old one.
The lobby is nice and gives a good, first impression but the rooms are super outdated with very small bathrooms, you barely can turn around inside!
The room had stains from cigarettes on the carpet and was strictly non smoking, no coffee, tea making facilities with only two small 330 ml bottles of water complimentary ( they couldn’t even been 500 ml for 130$ per night ) very disappointing. The facilities were for 3 or max 4 star hotel but 5 starts is ridiculously given for this property.
Breakfast choice was not bad but again most of items we’re of very low quality ( cut if cost ) and tasteless. Coffee provided was ok.
The only thing we liked was the infinity pool area which has a very nice view to the sea but again water in the pool was cold and you need to be early in the morning to find a spot and staff working there had placed Reservation sign on most chairs and tables. What about the rest of the guests of the hotel?!
Summary: stay not worth the money you pay.
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Review collected in partnership with this hotel
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INTERNATIONAL Hotel Casino, Guest Services / Front Office at International Hotel Casino & Tower Suites
Responded 8 Dec 2020
Dear Harry C, Thank you for your feedback. We are very sorry to hear that we were not able to meet your expectations and this is certainly not the impression we would like give to any of our valued guests. We have taken note of your comments and remarks and we will ensure that this is conveyed to the Management. It is only through the valuable feedback of our guests that we can work on continuous improvement. Thank you once again for staying with us and for taking the time to share your feedback. Best Regards, Desislava Dobrancheva Assistant Guest Relations Manager
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andreea n wrote a review Aug 2020
Romania
3.0 of 5 bubbles
The aspect of the building, the location, the reception and the outside pool deserve 5 stars.
But the rooms from the old part of the hotel and the food from half board barley 3 stars. The room is very spacious and full of light, but the moment you enter you feel a stale smell of tobacco from the days the smoking was allowed in the rooms. Also, the room lack the style you would expect from a 5 stars hotel. My recommendation is to stay in the new part of the hotel.
Our option was half board but, after the first dinner, we regreted, and for the other 2 dinners we made reservations at restaurants ouside the hotel. Though, I think a la carte food is good, judging from the quality of the snacks we had at the pool. But half board is not a good option.
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Review collected in partnership with this hotel
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INTERNATIONAL Hotel Casino, Guest Services / Front Office at International Hotel Casino & Tower Suites
Responded 2 Dec 2020
Dear Andreea, Thank you for staying at our property and for sharing your review. We are happy to read your kind words regarding the location, infinity pool and reception and to know that your overall experience was pleasant. At the same time we appreciate your comment and feedback concerning the room and food options. We do hope to have the opportunity to welcome you back. Best Regards, Desislava Dobrancheva Assistant Guest Relations Manager
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Manuela wrote a review Jul 2020
Sofia, Bulgaria
1.0 of 5 bubbles
I Will start with the positive and the only positive is the view. The food was worse food ever. Scarce choice and you Will be left hungry as it tastes really bad. You wait in line for like 10 minutes for just coffee. Staff is rude. Most of them. The pool was cold and even if some might prefer it around the pool was packed with People that are not from the hotel. Only they were swtved and when We asked for some food and drinks We were told very rudely that We need to take them our selves from the Bar. Wine is like vineger and food you Can only buy around the pool. For the price We paid We felt very uncomfortable. When We checked out We wanted to fill some cuos of water and We were refused as We checked out. It is only water...... No words. For even half the price i would not recommend.... But for that much it was rediculous.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INTERNATIONAL Hotel Casino, Guest Services / Front Office at International Hotel Casino & Tower Suites
Responded 11 Dec 2020
Dear Manuela, Thank you for being our guest and for sharing your feedback with us. We are trully sorry to understand about your disappointing experience during your stay. This is certainly not the impression we would like to give to any of our valued guests and please be ensured that your feedback was shared with the management team and discussed within the involved departments. Although it is certain that we were not able to reach your satisfaction, we appreciate sharing your thoughts on your vacation. This will help us help us to improve our service and our offering in the future. On behalf of the entire team, I look forward to having another opportunity to welcome you and to overturn your expectations. Sincerely, Desislava Dobrancheva Assistant Guest Relations Manager
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ashrafhamm wrote a review Jul 2020
Bucharest, Romania
3.0 of 5 bubbles
I went to many hotels in Bulgaria and honestly this was the worst despite it has 5 stars
The food was not good at all and doesn't have a variety of food its like you can this or you can starve, i respect the safty measures that have been taken at your property but in the food court its was stupid and unorganized.
The rooms are quit good.
The pool was so so much cold i couldn't stay there for 5 minutes despite i announced the staff ,it was cold the other day and it's like freezing.
Some of the staff were not friendly and its like you obligated them to work
I came to your hotel with my friends and came back later with my family and i didn't think for a minute to book again at your property and if you would like i can send you the food court and the service's that a 4 star hotel is better the what you provide
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Review collected in partnership with this hotel
Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INTERNATIONAL Hotel Casino, Guest Services / Front Office at International Hotel Casino & Tower Suites
Responded 11 Dec 2020
Dear Guest, Thank you for staying at INTERNATIONAL Hotel Casino & Tower Suites and providing us with your honest feedback. We are happy to know that you have found the rooms to be comfortable. However, we are sorry to know that your vacation was less than perfect. Please be assured that your feedback was shared with the Management and discussed with the involved departments. We always aim to have all our guests satisfied with their stay and leaving with a positive experience, and we would like to apologize for any inconvenience that you may have experienced during your vacation. We would be delighted if you would give us another chance so we can overturn your opinion. Sincerely, Desislava Dobrancheva Assistant Guest Relations Manager
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George B wrote a review Aug 2020
Sofia, Bulgaria
3.0 of 5 bubbles
This is hardly a 3 star hotel. The room view is awesome, but the amenities are bad. But the thing that has shoked me was the quality of the food. Not a big choice and the alcohol is close to terrible, I mean if you're a 5 star hotel you don't serve Kamenitza beer from a bottle at the pool. Breakfast, Lunch and Dinner are more or like the same every day and the selection of a different dishes is shockingly low. From this type of hotel I am expecting a lot more.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INTERNATIONAL Hotel Casino, Guest Services / Front Office at International Hotel Casino & Tower Suites
Responded 11 Dec 2020
Dear Guest, Thank you for choosing to stay at INTERNATIONAL Hotel Casino & Tower Suites and for taking the time to share your feedback with us. We are happy to know that you were able to enjoy the lovely view. However, we are sorry to read your comments regarding the food and to understand that your holiday did not met your expectations. Please, rest assured that your comments were shared with the management team and discussed within the F&B department. Although your drawbacks, we do appreciate your compliments towards certain aspects to the hotel and we hope to have the opportunity of welcoming you again. Thank you once again for staying with us. Sincerely, Desislava Dobrancheva Assistant Guest Relations Manager
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gabrielbobaru wrote a review Aug 2020
Bucharest, Romania
5.0 of 5 bubbles
Overall only good things.
Plus: Large rooms, clean rooms and hotel, good and varied food, very good service. A big plus for IVA, the girl from reception, very kind, always with a smile on her face and very calm, deserves a salary increase :) Minus : There is no ventilation or a fan in the bathroom to draw condensation and odors (this also affects the smell in the room), the fact that a deposit of 10 levs is required at the SPA reception for beach towels (towels can be added on the number of the room and in case you don't bring them back on departure they can be billed there, I think it is much more convenient for everyone).
I also had a less pleasant situation with, probably one of the people in charge of the room restaurant. we were a group of 6 friends, and at the table we needed to join 2 tables so that we could all sit down, we always asked permission from the employees who were very kind to help us, instead on Saturday night after we joined the meals, I repeat , with the consent of one of the employees, a girl who was most likely one of the managers of the room, i did not remember her name unfortunately, shorter and brunette, while we ate she picked us up from the table on the grounds that we are not allowed to join the tables. I explained to her that I asked permission from another employee but with an inappropriate and very arrogant attitude he insisted on getting up and took us to a separate room where there is also a smoking terrace. I tried to explain to her that he does not have the right attitude and that such a situation is not managed this way but he did not want to hear my opinion (I mention that I also manage a store with an area of ​​5000mp, 80 employees and somewhere at 2000 clients a day, so I think he would have learned something if he wanted to listen to my opinion)

In the end I can only say that it was a pleasant stay somewhere with a grade of 9+ and I would definitely return and I have already recommended your hotel to some friends.

Thank you and I hope that my feedback will be constructive
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Review collected in partnership with this hotel
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INTERNATIONAL Hotel Casino, Guest Services / Front Office at International Hotel Casino & Tower Suites
Responded 2 Dec 2020
Dear Mr. Bobaru, Thank you once again for being our guest. We are more than pleased to know that you have enjoyed our facilities, offerings and services and that you experienced a pleasant stay with us. We are very delighted to read that Iva had a positive impact on your experience and please be assured that we will share your kind words with her and her Manager. Kindly note that we have taken note of the aspects that displeased you during your vacation with us. Moreover, we are sorry to understand that you had an unpleasant situation with one of our team members. This is certainly not the impression we would like to give to any of our guests, so rest assured that your comments are being looked into with the Management. Thank you once again for being our guest and for recommending us to your friends. We are looking forward to welcome you in the near future. Best Regards, Desislava Dobrancheva Assistant Guest Relations Manager
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Elginstar wrote a review Jun 2024
Dunfermline, United Kingdom
2.0 of 5 bubbles
The hotel is very central, looks nice from the outside & foyer, and the room was a good size & kept clean. That’s where the good stuff ends!
The first morning we were woken up by the cleaner banging on the door for room service at 0830!!! We put the do not disturb sign on after that but they shouldn’t be there at 0830😡.
The pool area looks nice but the whole time there is banging music playing so not relaxing.
The lifts are few and small so you routinely have to wait ages for a lift.
The real let down was the food. The restaurant caters for Middle Eastern guests who must like their food cold - Everything was cold! Breakfast was especially bad - cold eggs, pancakes, omelettes, the list goes on! Even to get toast was a challenge - 2 toasters were so low powered it generally took 4 passes to get bread looking brown! Each morning I left breakfast angry and still hungry😡😡.
The hotel clientele is predominantly from the Middle East which I have no problem with, but if the hotel, supposedly a 5 Star hotel, are unable to provide hot, even warm, food then I would advise any British tourists to stay away 🤬🤬
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INTERNATIONAL Hotel Casino, Guest Services / Front Office at International Hotel Casino & Tower Suites
Responded 2 weeks ago
Dear Elginstar, Thank you for taking the time to share your detailed feedback. We're glad to hear that you appreciated the central location, room size, and cleanliness of the hotel. However, we deeply regret the negative experience you had, especially with regards to the food temperature and early housekeeping disturbance. We understand that this greatly impacted your stay, and we sincerely apologize for falling short of your expectations in these areas. Your concerns about the cold food, particularly at breakfast, and the issue with the toasters have been noted and will be addressed with our restaurant team to ensure a better experience for all guests moving forward. We also apologize for the early housekeeping visit and will ensure our team follows proper timing in the future. We appreciate your feedback and hope you will consider giving us another opportunity to serve you better in the future. Best Regards, Guest Relations Team
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Alain S wrote a review Aug 2021
1.0 of 5 bubbles
If you dream to be looked down by staff, enjoy a small overcrowded pool with extremely loud music, benefit from a cheap food buffet and rude service, when it occasionaly happen..., this hell place is for you.
From you arrival with the worse welcoming reception i have ever experienced in 30 years, to a complete lack of guidance either on hotel facilities or surrounding, from the rules to use the parking to the begging you need to do to get a towel at the pool in this "inclusive" hotel... everything is there to make a memorable experience. RUN AWAY !!!
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert C wrote a review Aug 2020
Brasov, Romania
2.0 of 5 bubbles
The pictures on booking are misleading. You will dream of a 5 star hotel and when you get there you will feel like a 3 star hotel. In room 1404 the bathroom smells bad, the toilet lid is I think the cheapest on the market, the tiles are falling, the door is rotten. Maximum disorganization. The first day we lost it by understanding where we have to get towels for the sea and where for the pool. In all inclusive you are promised a sunbed and an umbrella but know that they are not reserved for the room! If you do well, if not ... that's it. There are about 30 umbrellas for the whole hotel. There is no all inclusive bar menu, obviously you are given sub-brands from well-known drinks. If you want coke, it's paid. There are two bars, one for all inclusive and one for all inclusive. Unprepared staff. I was asked to pay twice for the reservation. At the buffet every day we were passed by only one person, although the reservation was for 4 and each time we had to explain it to him. At the hotel we were given the indication that the ones on the right (the beautiful ones made of straw) of the hotel are for us when there .. they are the disappointing ones on the left. The casino does not accept Leva, ONLY EURO. Instead the good points were the underground parking included, good food and comfortable bed.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INTERNATIONAL Hotel Casino, Guest Services / Front Office at International Hotel Casino & Tower Suites
Responded 3 Dec 2020
Dear Guest, Thank you for choosing INTERNATIONAL Hotel Casino & Tower Suites and for posting your review. It is upsetting to know that your stay was less than perfect and you didn’t feel our hotel matched your expectations and perhaps taste. We appreciate that you enjoyed some aspects of our property and will remain committed to making sure to exceed your expectations if you decide to visit us again. Thank you once again for being our guest. Sincerely, Desislava Dobrancheva Assistant Guest Relations Manager
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…
Elginstar asked a question May 2024
Dunfermline, United Kingdom213 contributions121 helpful votes
How much is the car parking per day if you are a hotel resident?
Answer from Omer BD
Gesher Haziv, Israel143 contributions48 helpful votes
Yes there are some .
denisejane asked a question Feb 2020
Rolvenden, United Kingdom16 contributions28 helpful votes
Do all rooms have showers? Or do we need to request a room with a shower?
Answer from meirydan
15 contributions9 helpful votes
All rooms have a shower and some also have a bathtub
denisejane asked a question Feb 2020
Rolvenden, United Kingdom16 contributions28 helpful votes
What's, the weather generally like from mid /end of May?
Answer from jay2
Liverpool, United Kingdom2 contributions4 helpful votes
We stayed in this resort in the 3rd week of May last year, and the weather was great. The sea was a bit rough a few afternoons, and it rained the day we came home, but it was mainly hot and sunny, and the resort was all open from mid May.
…
Hayirsewer wrote a tip Jul 2024
Kayseri, Türkiye41 contributions10 helpful votes
5.0 of 5 bubbles
"The ideal travel time for sunny days is July, August and early September."
Read full review
yaroslav b wrote a tip Jul 2024
1 contribution
3.0 of 5 bubbles
"Food not like other 5 stars i been in"
Read full review
Ahmet A wrote a tip Jul 2023
Bucharest, Romania14 contributions1 helpful vote
3.0 of 5 bubbles
"Play what you can afford"
Read full review
Omer BD wrote a tip Jan 2023
Gesher Haziv, Israel143 contributions48 helpful votes
5.0 of 5 bubbles
"Get rooms with balconys to the beach . "
Read full review
FrequentBizTraveler1 wrote a tip Aug 2020
Sofia, Bulgaria90 contributions58 helpful votes
4.0 of 5 bubbles
"Ask for high floor room on the other side of the pool"
Read full review
…
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PRICE RANGE
S$161 - S$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel and casino international, international hotel golden sands
FORMERLY KNOWN AS
Grand Hotel & Casino International
LOCATION
BulgariaVarna ProvinceGolden Sands
NUMBER OF ROOMS
320
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERNATIONAL HOTEL CASINO & TOWER SUITES | UPDATED 2024 Reviews, Price Comparison and 1,201 Photos (Golden Sands, Bulgaria) - Tripadvisor

Frequently Asked Questions about International Hotel Casino & Tower Suites
Which popular attractions are close to International Hotel Casino & Tower Suites?
Nearby attractions include Hotel International Casino (0.02 km), Mojito Beach Bar (0.3 km), and Megapark Dolphin (0.2 km).
What are some of the property amenities at International Hotel Casino & Tower Suites?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at International Hotel Casino & Tower Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at International Hotel Casino & Tower Suites?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at International Hotel Casino & Tower Suites?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to International Hotel Casino & Tower Suites?
Conveniently located restaurants include Staria Dab, Havana Steak House, and Restaurant Prima.
Are there opportunities to exercise at International Hotel Casino & Tower Suites?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does International Hotel Casino & Tower Suites have airport transportation?
Yes, International Hotel Casino & Tower Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Is International Hotel Casino & Tower Suites located near the city centre?
Yes, it is 0.3 km away from the centre of Golden Sands.
Are any cleaning services offered at International Hotel Casino & Tower Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does International Hotel Casino & Tower Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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