- during staying there was party room next to my and drunked german people were too laud, staff couldn't helped us, staff was out of power. If we wanted change room after 2 not slepped night, there was problem from hotel staff but finally made that, - eating ok: breakfast everyday the same, dinner much better than lunch, - free wi-fi, - room wasn't clean everyday and towels are used, - smells in toilets.
First of all: WE ARE NOT PICKY PERSONS 1. It is not a 4 star hotel. Maximum 3 2. Using the shortcut behind the hotel, and on the stairs behind international hotel there are 750-800m to the beach. If you read carefully they say there are 450m in straight line. And when you come back you have to go up, because the hotel is uphill In a regular day with 2 trips to the beach and the rest of the day in the hotel we walked 6,8-7 km 3. You have to pay almost everything, including water. The so called all inclusive doesnt include bottled water. Only tap water. If you want in the room you had to pay. See the picture attached 4. The beverage included is very very poor(and we are not much of a drinker), and absolutely no variety. The cocktails taste like poor quality juice 5. the food is just to say “we are not hungry anymore”. There is few courses and no variety (who says it is probably has never been in a real all inclusive hotel) 6. Really funny;we arrived few minutes before 15:00. The lady on the snack bar says we cannot take pizza as it “almost 15:00-it was 14:55. I insisted as we had babies with us. She sad ok and gave us 2 slices because as IT WAS WRITTEN “ONLY 2 SLICES per person”😨😨😨😨😨😨😨😨. We went out to eat with our “all inclusive”bracelet 7. In day 2 the 5 of us got food poisoning, we vomited, diarrhoea after eating diner. It lasted 7 days and needed antibiotics 8. The hotel had no parking. There were 10 cars crowded on the door and if YOU want to leave 4-5 cars must be moved(if the owners were available, it not….good luck). We spotted a parking place but the bell boy said we can not park there. But it was for the person who tipped him with 10 BGN. 😡 9. The room was clean only once when we requested at the reception (the green sign was hanged all the time). Once the lady looked at us around 16:00, cleaned the next room and left The towels supposed to be white but they were dark gray 🤢 we would never come back to this hotel especially because of the distance to the beach, and the food and beverages. The room was ok…
The hotel doesn't worth 4 stars. The room was dirty, they didn't change the towels or the bedding and the toilet didn't fonction well. Also the hotel didn't have a parking, they send you to park at 200m from the hotel in an undevelopped place(on a hill) with earth on the ground, stones and broken glass. The positive part was the restaurant which has a dedicated manager. The staff from the reception was rude and unprofessional.
We just came back today, one day earlier especially because of food. Excepting salads and pancakes, everything was tasteless and extremely cheap incredients. Not even a steak in 7 days. For children was horrible...my daughter ate 7 days pancackes and bread with butter at breakfast, lunch and dinner. Also, sancks were the same for 7 days. The good part was the animation team. Very nice and dedicated guys. Pool was clean and all pool area was nice, with enough chairs. Room was big enough, bed confortable, cleaning every day. Wi fi was terrible. All stuff was friendly and helpfull. Quite long distance to beach. Conclusion: we will not come back :(
Very nice hotel. Good food, everyone will find something for themselves. Our favorite pizza station. Rooms clean and cleaned daily. Nice pool by the hotel. We spent a great time here. A huge plus for animators who do their job very very well. Miss you Nicky and Simo <3