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Riviera Holiday Club

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Golden Sands 9007 Bulgaria
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Traveller (274)
360
Panoramas (17)
Room & Suite (149)

About

#13 of 124 hotels in Golden Sands
Location
Cleanliness
Service
Value
The newest and the largest hotel in the resort. Innovations in design and architecture. The hotel has a big conference room with 300 seats. It has a SPA & Wellness center offering mud healing therapies. With number of international awards for service quality.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Wifi
Hot bath
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Concierge
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Ocean View
Languages Spoken
Russian
337Reviews13Q+A27Room tips
Traveller rating
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Popular mentions
db112358 wrote a review 8 Jan
San Francisco, California3 contributions
We initially planned to stay at Riviera two weeks, starting at the end of August, but ended up staying for almost a month. Overall we had an excellent time. The views are fantastic, and every room overlooks the glittering pools and beach and the Black Sea, and at night it is very peaceful listening to the waves rolling along the beach. The staff were very friendly and helpful, especially as we got to know them more personally during our stay. The restaurant was a great pleasure, featuring several main courses (generally chicken, sausages, etc.), pasta, a salad bar, a full desert bar, ice cream, etc. Breakfast was not our favorite, and we generally only had coffee or a light breakfast in the morning, but we very much looked forward to lunch and dinner. The spacious swimming pools were great fun, and there is also a sizeable indoor pool for use during inclement weather. Doughnuts and drinks were served poolside, though cocktail selection was limited. The gym is small and gets a bit hot in the sun. The animation (i.e. activities) team was excellent, especially for us since they provided activities and child care for our daughter several hours a day. At night there were also music, dance, and other activities. Room cleaning did not happen every day, but was thorough and friendly and certainly frequent enough. The location is excellent. Riviera has its own beach and forested property, and we walked through the paths to the main Golden Sands beach festivities most days. We look forward to returning, and highly recommend.
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Date of stay: September 2021
Location
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George C wrote a review Aug 2021
32 contributions
+1
I spent 3 days of horror between August 19-22. The rooms are cleaned only at the express request and after many insistences, the common spaces are not sanitized, the restaurant staff wears a mask under their noses, the dishes are not washed properly, the staff at the beach bar are arrogant and unqualified. throughout the stay I felt unwanted there, both me and my 4 friends, They made no effort to make me feel on vacation. The manager is poorly prepared and without solutions to our frequent complaints. I am 51 years old and it is the worst experience I have had. The claims and claims of 5 stars and the pictures no longer represent reality, it is far below the standard. I do not recommend!
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Date of stay: August 2021
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Waages wrote a review Jan 2020
Oslo, Norway32 contributions21 helpful votes
We booked this hotel for 2 weeks, which gave us a good opportunity to experience the service and the facilities. Hotel: The hotel is not super modern. When it was new, it was probably were modern and fancy, but now it feels a bit run down. We don’t think this hotel is a five star, maybe a three star. If you are expecting a five star hotel like you are used to, this can’t really be compared to the standard. Hotel room: all of the rooms have a fantastic sea view! The beds are ok, but if you are a couple and want a double bed you will get two beds putted together. The bathroom is also ok. Functional and clean. Restaurant, bar, poolbar with snacks: We decided to go for the “all inclusive” that the hotel offered . Breakefast, lunch and dinner is buffe. The breakfast was ok. Some of the dishes dident have any taste, and mostly often tasted weird. The lunch was a bit better then the dinner, but the meet that they are serving is not good at all. The taste made us nauseous. NB: the buffe is also very loud, and it is a lot of families and kids staying on this hotel. This means that you have to deal with the crying, running and screaming from the kids while eating in the buffe. It’s absolutely not a romantic place for a couple to eat and you will not get the kind of calm while you eat there. The pool bar offers drinks like beer, soft drinks, water and cocktails. It was a bit disappointing that they dident offer fresh juice. The juice they served tasted more like Fanta with wather. The poolbar with snack offered donuts, sandwich, ice cream and hotdog. Everything in this bar is white bread, sugar and more sugar. The hotdog and the sandwich does not taste any better than the buffe either. Luckily the resort has other restaurants like Oasis just 50 meters from the Rivera Beach hotel buffe and Imperial 300-400 meters. Varna has also many good restaurants. It was a bit sad that the buffe in our hotel was bad and not eatebal. We therefore recommend not go for the all inclusive and just stick to the included breakfast and use your money on other restaurants. Staff: Mostly everyone of the staff try their best to be friendly and to give you the best service. Unlucky there are some of the staff in this hotel that shouldn’t work in the hotel business at all. Maybe the leaders of the hotel should give the staff more training so that they can secure good service. Area/beliggenhet: we think that this hotel has the best spot of them all! The beach is private, and only the guest of the hotel can stay here. There is a free zone on both sides of the private beach, but it’s still 50 times better, cleaner and calmer and less people here than the beach outside of the resort.
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Date of stay: July 2019
2 Helpful votes
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Alex Y wrote a review Nov 2019
1 contribution
Arrived at hotel at 4am and was greeted with sandwiches and fruit for the family. Good start but then it went downhill. I had to go up and down the elevator 5 times because the key card to the room didn't work. When we finally got into the room, the children's bed was not made so I had to call down for sheets and make it myself. Bed was a fold out sofa and the cushions were filthy, luckily there were spare pillow cases that I could use to cover them up. After a few hours sleep, we went to explore and have lunch, when we got back to the room, it was made but all the used plates and cups were left in the room, quite astounding for a "5 star" hotel. Worst part about the whole experience was the fact that the air conditioning unit leaked water all over my rucksack and damaged a number of electrical items that were in there. After notifying the Manager, she gave us complimentary late check out and we agreed that they would replace anything that was not salvagable when I had a chance to check everything back home. After testing everything, I emailed the hotel but got no reply. After another 2 emails and giving them 3 months opportunity to resolve the issue, I still have not heard from them. So in summary, if you would like a holiday where you can enjoy great facilities and fantastic weather but don't care about whether you receive good service or not, Riviera Beach is the hotel for you.
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Date of stay: August 2019
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arne661 wrote a review Sep 2019
Eilat, Israel7 contributions2 helpful votes
We went to this hotel for five nights route to three rooms with family and friend the hotel stuff is good but the service is very bad they didn't clean my room two times and the food is really really bad and the dining room is very dirty I don't want anyone to go to this hotel again
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Date of stay: September 2019Trip type: Travelled with family
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PRICE RANGE
US$101 - US$186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riviera beach golden sands, riviera beach hotel golden sands
LOCATION
BulgariaVarna ProvinceGolden Sands
NUMBER OF ROOMS
290
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Frequently Asked Questions about Riviera Holiday Club
Which popular attractions are close to Riviera Holiday Club?
Nearby attractions include Mojito Beach Bar (1.0 km), Aquapolis (1.0 km), and Arrogance Music Factory (1.0 km).
What are some of the property amenities at Riviera Holiday Club?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Riviera Holiday Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Riviera Holiday Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Riviera Holiday Club?
Yes, free parking is available to guests.
What are some restaurants close to Riviera Holiday Club?
Conveniently located restaurants include Steak House Krivata Lipa, Gerana, and Hurry Ramsden's Fish & Chips.
Are there opportunities to exercise at Riviera Holiday Club?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Riviera Holiday Club have an airport shuttle?
Yes, Riviera Holiday Club offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Riviera Holiday Club have airport transportation?
Yes, Riviera Holiday Club offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Riviera Holiday Club?
Yes, dry cleaning and laundry service are offered to guests.