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Helios Spa

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136 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Weston-super-Mare, United Kingdom
Reviewed 7 October 2016

Have been there in june 2016. We are going in holliday two times per year. It is not our firs visit in Golden Sands. Golden sands it is a very nice resort and last year we have stayed at hotel Odessos and was very nice. At hotel Helios Spa the rooms are nice and clean but has two major problems:...

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1Thank culeaadrian
West Yorkshire, United Kingdom
Reviewed 11 September 2016

Nice big room pity it wasn't cleaned food cold staff ignorant 62 steps to local bars and restaurants had to out every night poorly staffed if it hadn't been for one local bar that he great singer n keyboard player the holiday would have been a disaster

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1Thank Caroline C
Tallinn, Estonia
Reviewed 10 August 2016 via mobile

Please don't go there! Hotel was dirty, floors were covered with some kind of liquid stains. Furniture in hotel room was broken. Shower spurted everywere and water temperature changed like it wanted do. We didn't get inside our room because room card was mess. Never have I seen this kind of system. Staff eventually gave us key. Food was bad,...

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1Thank Lalululu
Reviewed 22 July 2016

Spent 7 days. As far as the room is as clean. The only drawback was the shower that spurted in all directions of the universe. The restaurant itself in the Helios average, but I was entitled to eat at the Hilton, where the food and decor was much better. The hotel has 2 swimming pools. 2 bars inside the hotel...

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2Thank Michał R
Gretna Green, United Kingdom
Reviewed 10 July 2016

There is nothing good to say about this hotel food is revolting was served raw chicken, staff are rude, housekeeping leave room doors open take money you leave in room and your told by reception that the prob thought it was a tip, don't leave towels don't change sheets, I borrowed towels from my husbands room as we had too...

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2Thank asmanel
Pernik, Bulgaria
Reviewed 13 August 2015

It was our disaster vacation! Food was strange, horrible and not enough! All the nutritions was like a war with the other tourists. It was really dirty in the room! The housekeepr didnt clean at all and she tried to push me a dirty towel. When I asked her it that possible the other housekeeper told me: "Sorry, but she...

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4Thank Verginia V
Reviewed 31 July 2015 via mobile

It was disaster ,all the things in this hotel doesn't related to 4 stars hotel, this hotel was like 2 stars hotels. The food was terrible. The act of staff,specially bar man was impolite and cheap. The services was really weak, we had to wait for towel more than one hour. We must call the reception for ask cleaning our...

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3Thank hossein133
Carlisle, United Kingdom
Reviewed 26 July 2015

Just returned from helios spar hotel with family all inclusive. Should call it hell spar hotel, its not a hotel but a bedroom block, no reception,bar or restaurant have to go to doubletree next door for facilities which is a bit better I would rate it a 3star. Cleaners in our bedroom block never clean just swap towels & toilet...

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10Thank geoffrey m
CRAIOVA
Reviewed 25 July 2015

This hotel is simple bad, maximum 2 stars, never ever 4 stars. There are 2 hotels Helios Spa and Doble Tree, both have now only one reception with young stupid and rude employees. If you ask something in 2 from 3 cases you get no solution, this young people (20-27 years old) are even crying to you half in English,...

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4Thank DRAGOSCraiova
Bucharest, Romania
Reviewed 8 September 2014

I have come to this hotel with high hopes, in spite of the less positive reviews, as I have been here a few years ago and I was pleased with my stay at Helios Spa. However, things appear to have changed a lot and, unfortunately, not for the better. Our stay at Helios Spa was close to dramatic. Only through...

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4Thank Alina N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The construction of this remarkable architectural complex located in the ancient forest of the unique Golden Sands natural park, which includes the recently launched DoubleTree by Hilton Varna - Golden Sands, was fully completed in 2004. Helios Spa offers 204 double and family rooms, and suites, gardens and swimming pools, gym and entertainment facilities. Dining in the relaxed and stylish atmosphere of Poseidon Restaurant, offering a rich variety of delicious meals; having a chat over a hot cup of coffee or refreshing freshly squeezed orange juice at Artemis Juice and Lobby Bar; taking a walk in the pleasant surroundings of the Japanese Garden; or enjoying our daily sports and animation activities and evening shows. This 4-star hotel complex, located on the Bulgarian Black Sea coast, boasts with one of the largest and most exquisite spas for rejuvenation and recovery, providing unique opportunities to its guests and visitors to relax and unwind. Aphrodite Beauty Spa & Health Clinic was named after the Goddess of Beauty, Love and the Sea. Some of the attractions nearby include the ancient Aladzha Monastery and the Aquapolis water park, as well as the 4-km long sandy beach strip and shopping. Aphrodite Beauty Spa covers an area of 2,300 m2 (25,000 sq.Ft), with 35 luxurious individual treatment rooms, equipped with light and sound system, for facial and body massage, aesthetic therapies, and treatments. The Spa philosophy is fundamental to human life - to establish the basis of healthy living through the implementation of individual programs, in the quest for a balanced lifestyle. Balancing mind and body creates a new state of mental and physical health, beauty and self-esteem. A highly qualified and devoted team of experts helps every one of our guests to discover the formula of well-being and vitality - to embark on their own unique journey of living in harmony. With its state-of-the-art equipment, therapies and variety of unique and luxurious treatments on offer, Aphrodite Beauty Spa & Health Clinic is professional, innovative, creative, and committed to the well-being of our guests. ... more   less 

Additional Information about Helios Spa

Address: Golden Sands, Golden Sands 9007, Bulgaria
Region: Bulgaria > Varna Province > Golden Sands
Price Range: $53 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Helios Spa 4*
Number of rooms: 204
Reservation Options:
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Also Known As:
Helios Hotel Golden Sands
Helios Resort Golden Sands
Hotel Style:
#5 Top resorts Hotel in Golden Sands
#44 Luxury Hotel in Golden Sands
#44 Spa Hotel in Golden Sands
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Questions & Answers

Questions? Get answers from Helios Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“basic rooms all the same”
 of 5 bubbles 697geoffreym, 26 Jul 2015 | Read review
“Ask for a Sea View.”
 of 5 bubbles drew-davina, 1 Sep 2014 | Read review
“There are no good rooms on one side you look out at a tennis court and a busy road the other side you look out at a car park.”
 of 5 bubbles 921patriciao, 28 Aug 2014 | Read review
“Higher level floors have a better view, less noise.”
  • bathroom door
  • balcony
 of 5 bubbles MariusOn, 26 Aug 2014 | Read review
“If you have to use this hotel, have a seaside room. The park side rooms are facing the car park and you really don't want have those rooms”
 of 5 bubbles NiinaN1, 17 Aug 2014 | Read review
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