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Melia Grand Hermitage

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Traveller (1293)
Room & Suite (290)
Pool & Beach (254)
Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“level restaurant”(32 reviews)
“level guests”(22 reviews)
“level room”(18 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from Melia Grand Hermitage
Hotel deals
Offers from Melia Grand Hermitage
Hotel deals
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Reviews (1,377)
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795 results
Traveller rating
416
206
98
41
34
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Time of year
LanguageEnglish
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416
206
98
41
34
Show reviews that mention
All reviewslevel restaurantlevel guestslevel roomsunshine cafesea viewpaellaseparate restaurantindoor poollarge hotelanimation teamfive star hotelmain restaurantgreat facilitieswater slidesall inclusive programper dayrooms are big
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1 - 5 of 795 reviews
Reviewed 2 days ago

Arrived at the hotel after being caught in torrential rain ....2 adults plus child absolutely soaked through ! Nobody to help with our cases. Checked in at The Level reception desk...not even offered a drink or the advertised VIP Welcoming Treatment - whatever that was...More

Thank pamdavies61
Response from Quality_Manager_MGH, Manager at Melia Grand HermitageResponded today

Dear pamdavies61, Thank you for choosing Melia Grand Hermitage for your holiday. We are glad that you liked our Level restaurant, Level lounge, Level garden and pool, and of course, the most important - the staff in the Level areas. For sure we are taking...More

Hotel's Favourite
Reviewed 29 June 2018 via mobile

We have been there for one week in a level room, we really enjoyed every single minutes of our staying. The hotel swimming pools are all excellent, there is one level pool which was so relaxing and even the indoor pool was so much great,...More

6  Thank Sanaz A
Reviewed 2 days ago

we had lovely time think some people are harsh , we had a lovely room , staff were polite ,some food was ok bit same ,not much choice for vegetarian although paella ,pizza outside .ok , pool side negative some issues over sunbeds some people...More

Thank 312orange
Reviewed 6 days ago

We are staying in this hotel for one week. We have traveled to several places around the world and the service that we are receiving here is the worst service ever! This hotel is one of the most expensive ones in this area but it...More

1  Thank 2shK
Response from Quality_Manager_MGH, Manager at Melia Grand HermitageResponded 5 days ago

Dear 2shK, Thank you for choosing us and for your feedback. It is very important for us to know our guests' opinion. Of course, we are sorry to find out that you are disappointed with the service in the hotel. I would like to recommend...More

Reviewed 1 week ago

We stayed in this hotel in in August 2017 and had such a good time we are going back in a weeks time - 2018. We arrived late afternoon and were welcomed by professional reception staff, check in was quite speedy and we were then...More

3  Thank TruthfulReview2015
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$122 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Golden Sands
#6 Spa Hotel in Golden Sands
#7 Luxury Hotel in Golden Sands
#7 Family Hotel in Golden Sands
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$122 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Golden Sands
#6 Spa Hotel in Golden Sands
#7 Luxury Hotel in Golden Sands
#7 Family Hotel in Golden Sands
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1293)
Room & Suite (290)
Pool & Beach (254)
Dining (138)
Amenities (68)
Family and Play Areas (21)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
H4548ZEjanef
11 August 2018|
AnswerShow all 3 answers
Response from Quality_Manager_MGH | Property representative |
Dear H4548ZEjanef, thank you for your request. Yes, we have baby high chairs (with straps on that go over there shoulders) in our restaurants. Kind regards, Nina Neshkova Guest Relations Officer Melia Grand Hermitage
1
Vote
pamdavies61
24 July 2018|
AnswerShow all 3 answers
Response from Quality_Manager_MGH | Property representative |
Dear pamdavies61, Thank you for choosing Melia Grand Hermitage! In the restaurants and all indoor outlets there is a proper dress code. Any type from smart/casual to formal clothes are tolerated. It is better to wear long... More
1
Vote
Nick M
19 July 2018|
Answer
Response from Quality_Manager_MGH | Property representative |
Dear Nick M, We are very glad that you choose Melia Grand Hermitage for your next holiday. In order to respond to your request please send it directly to our Reservation team by emailing us at: reservations(at... More
0
Votes
Room Tips
"Ask for sea view"
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"side sea view"
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"pool view good, park views quite but not as nice."
Read review
"Go for the Level programme"
Read review
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