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Shipka Hotel

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Traveller (125)
Room & Suite (24)
Pool & Beach (11)
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Overview
  • Excellent16%
  • Very good40%
  • Average25%
  • Poor9%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (204)
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14
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17
37
29
9
14
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All reviewsrooms are cleanreception staffnice swimming poolhot watercleaned every daybreakfast and dinnertop floorhotel is situatedsearefurbishingbulgariafridgemidnightgymclubsmaids
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11 - 15 of 106 reviews
Reviewed 28 August 2017

It was so bad the room was so dark, the light are not working, bad brekfast and everyday the same, even it dosen't have ROOM SERVICE, every day they just come for cleaning but they just make our bed, its not recomended at allMore

1  Thank Azisoley
Response from Nada E, Public Relations Manager at Shipka HotelResponded 29 August 2017

Dear Guest, I am sory to hear that you did not enjoyed your stay. If the light was not working, I believe that our maintenance staff have fixed it right after your call. I cannot agree that the breakfast is monotonous as there is a...More

Reviewed 17 August 2017 via mobile

Such a bad hotel that should be 2 STARS instead of 4 and don't know where to start from bad service, food is so disgusting, you feel that towels not getting cleaned, sewer smell in the bathroom, they cheats on guest. I spent 5 days...More

1  Thank wiss24
Response from Nada E, Guest Relations Manager at Shipka HotelResponded 22 August 2017

Dear Guest, I am sorry to hear that you did not enjoy your holiday. I can firmly state that our staff is working very hard to meet our guests expectations and follow the hotel standards, therefore we have a lot of repeating guests every summer....More

Reviewed 16 August 2017 via mobile

Hotel lobby furniture needs some tlc old and worn. If you in a wheelchair like me the ramps are long and steep, chair with me in it won't fit in lift there narrow and thin. Room was spacious and clean. Good size double bed, fridge,...More

Thank paulyfb
Response from Nada E, Guest Relations Manager at Shipka HotelResponded 22 August 2017

Dear Guest, Thank you for this review. I am pleased to hear that you lived the hotel and its facilities, as well as our staff who work very hard to meet the needs of our guests. We will take a note from your comments in...More

Reviewed 16 August 2017 via mobile

Great staff specially stan Great hotel and friendly staff Amazing breakfast Great rooms and comfortable beds We had an amazing time on the pool But the elevators must be fixed they close rapidly and can not be stopped Otherwise one of the amazing hotels i...More

2  Thank Johnny S
Response from Nada E, Guest Relations Manager at Shipka HotelResponded 22 August 2017

Dear Johnny, Thank you for this great review!! Our staff work very hard to meet the expectations and needs of our guests and I am pleased that guests like you notice that. I will pass your comments to Stan and the whole crew at the...More

Reviewed 24 July 2017 via mobile

Good place to stay. The biggest problem was noisy neighbors. In the midnight drunk people made a lot of noise. Staffs were friendly and polite. The location os good. All on all golden sands might not be a good place to stay but.if you choose...More

Thank Hormoz S
Response from Nada E, Guest Relations Manager at Shipka HotelResponded 22 August 2017

Dear Guest, I am pleased to hear that you have enjoyed your holiday at Shipka Hotel. Unfortunately, we cannot make anything for the noise outside, but we strive to meet all our guests needs and provide different types of entertainment on site. Best wishes and...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Meeting Rooms
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$31 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Golden Sands
#14 On the Beach Hotel in Golden Sands
#20 Luxury Hotel in Golden Sands
Room types
Suites, Accessible rooms, Non-Smoking Rooms, Family Rooms
Details
Price range
US$31 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Golden Sands
#14 On the Beach Hotel in Golden Sands
#20 Luxury Hotel in Golden Sands
Room types
Suites, Accessible rooms, Non-Smoking Rooms, Family Rooms
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Traveller (125)
Room & Suite (24)
Pool & Beach (11)
Business Centre & Event Rooms (1)
Questions & Answers
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Amir K
6 June 2018|
Answer
Response from Nasr Amin H | Reviewed this property |
No there’s no safe box in the room
0
Votes
Kerry H
2 June 2018|
Answer
Response from Nada E | Property representative |
Dear Kerry, All inclusive plan means your family has breakfast, lunch and dinner on a buffet- style where vegeterian and meat options are served and the guests can choose what they like to eat. The drinks include both soft... More
1
Vote
sh100mir
27 July 2017|
AnswerShow all 3 answers
Response from Nasr Amin H | Reviewed this property |
No i,m afried
0
Votes
Room Tips
"Pool view are quieter rooms."
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"Try for a room on the 11th floor"
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"Get a room high up and on the pool side ."
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"Higher floors are better and not faced to the street"
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