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Ramada Cold Lake

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227 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Cold Lake
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Showing 226: English reviews
Winnipeg, Canada
Reviewed 5 April 2016

The room was spotless, the food was pretty decent in the breakfast area, everyone was polite, but the way the front desk agent spoke to guests and the other staff....I was disgusted. Swearing and talking about intimate things all whlie people could clearly hear. She made me very uncomfortable.

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Helpful?
1Thank bowsandsweat
Reena S, Owner at Ramada Cold Lake, responded to this review

Dear Guest, Thank you very much for taking the time to write a review for Ramada Cold Lake. Your feedback is important to us as guest satisfaction is our top priority. We are very pleased that you found our accommodations to be clean and comfortable during your stay. We strive to create a "home away from home" atmosphere in which...

Bon Accord, Ab
Reviewed 23 March 2016

This Ramada had evening needed and was extremely clean and comfortable. The hot breakfast was excellent was not just everything bread, but also included many healthy food choices and a real great breakfast. Angie who looks after the breakfast was very helpful and friendly, and goes the extra step to be sure things are done correctly and not sitting in...

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Helpful?
Thank Eileen H
Reena S, Owner at Ramada Cold Lake, responded to this review

Dear Guest, Thank you very much for your wonderful, five star review of Ramada Cold Lake! We are so pleased to hear you had an enjoyable stay with us and plan to return during your next stay in Cold Lake. Guest satisfaction is our number one priority so we are always thrilled to hear when we have been successful in...

Calgary, Canada
Reviewed 16 March 2016

We went to Cold Lake on business and this was a convenient place to stay while there. The staff made us feel like part of the family.Angie and Chelsey were super friendly. We asked for recommendations about where to eat. We were glad we did! The food was excellent. They called a cab for us, which served us well. The...

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Helpful?
Thank bettyg00d
Reena S, Owner at Ramada Cold Lake, responded to this review

Dear Guest, Thank you tremendously for your fantastic five star review of Ramada Cold Lake! We are so pleased that you had a memorable stay with us and were treated to the highest level of customer service during your stay. We look very forward to your next stay with us and thank you very much for choosing us as your...

Mackay, Queensland, Australia
Reviewed 6 January 2016

Hotel is very modern. Rooms are large. Mine had a small kitchenette and seating area, in addition to a huge and very comfy bed. Everything was clean and fresh. Breakfast was awesome - large selection of cereals and breads, as well as waffles and hot options (this morning there were omelettes, bacon, sausage & 2 kinds of eggs). Yogurts, coffee,...

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Helpful?
Thank Helen N
Reena_WFD, Owner at Ramada Cold Lake, responded to this review

Dear Guest, Thank you tremendously for your wonderful review of Ramada Cold Lake! We are so happy that we were able to exceed your expectations and provide you with a memorable experience. Guest satisfaction is our number one priority so we are always thrilled to read 5 star reviews like yours. Thanks again for your valued business-- We look very...

Calgary, Canada
Reviewed 28 December 2015

I stayed at this hotel at the end of August with a number of members of my family as we were in town for a family reunion. This hotel was very clean and very quiet. My room was on the ground floor and I never heard anything all night. The one issue I had with the rooms and that my...

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Helpful?
Thank Todd W
Reena_WFD, Owner at Ramada Cold Lake, responded to this review

Dear Guest, Greetings from Cold Lake! Thank you very much for your wonderful review of Ramada Cold Lake. Your feedback is very important to us, as we strive to ensure that all guests leave our hotel feeling satisfied. We are very pleased to hear that you had a comfortable stay with us during your family reunion. I'm also glad to...

nanaimo bc
Reviewed 6 December 2015 via mobile

Was nervous checking in after the awful Edmonton south Ramada. Check-in was smooth and timely. Lobby tastefully decorated for Xmas. Suite 223 was home for the next 4 days. Jacuzzi suite. King bed. Clean clean clean. The room well stocked with linens coffee ect. Housekeeping staff was amazing. Thank you Jerome. Full Breakfast served 5-10am daily. Good selection, waffles eggs...

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Helpful?
1Thank kittcarter
Reena_WFD, Owner at Ramada Cold Lake, responded to this review

Dear Guest, Thank you very much for taking the time to write such a wonderful review of Ramada Cold Lake! We are always so pleased to hear from our guests as it provides us with value feedback on how we are doing. On behalf of our entire staff, it was our pleasure to accommodate you during your stay and we...

Fort McMurray, Canada
Reviewed 4 September 2015

It's always a pleasure when you see someone that is truly loves their work. Angie at Ramada, Cold Lake, Alberta has outstanding customer service. She goes the extra mile effortlessly. Refreshing to see someone who cares.

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Thank Parsons999
Reena_WFD, Owner at Ramada Cold Lake, responded to this review

Dear Guest, Thank you for taking the time to write a review of Ramada Cold Lake. We appreciate feedback from all of our guests, as it provides us with an indication of how well we are succeeding in our mission to guarantee guest satisfaction. I have shared your kind comments with Angie, one of our superstar front desk agents, and...

Saskatchewan
Reviewed 2 September 2015

Review collected in partnership with Ramada
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Thank SaskatchewanSuzy
Reena_WFD, Owner at Ramada Cold Lake, responded to this review

Rosetown
Reviewed 26 August 2015

We booked our stay at this Ramada a couple of days ahead of our arrival. Normally when you arrive at a hotel and you have pre-booked they have prepared your room keys and printed your registration documents, Upon arrival they had not done this so we spent fifteen - twenty minutes standing at the check in desk waiting for the...

Review collected in partnership with Ramada
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Helpful?
Thank Lance D
Reena_WFD, Owner at Ramada Cold Lake, responded to this review

Dear Guest, Thank you for taking the time to write a review of Ramada Cold Lake, Your feedback is important to us and we take guest comments very seriously to ensure that we are always providing the highest level of service and the best experience possible. I am very disheartened to hear that you did not have an enjoyable experience...

Calgary, Canada
Reviewed 17 August 2015

Review collected in partnership with Ramada
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Thank meggsy77
Reena_WFD, Owner at Ramada Cold Lake, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Ramada Cold Lake

Address: 4005 50 St, Cold Lake, Alberta T9M 1K6, Canada
Region: Canada > Alberta > Cold Lake
Price Range: $113 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Cold Lake 2.5*
Number of rooms: 108
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Cold Lake staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5