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Holiday Inn Express Hotel & Suites

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Traveller (30)
Room & Suite (23)
Pool & Beach (5)
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Overview
  • Excellent59%
  • Very good30%
  • Average6%
  • Poor2%
  • Terrible3%
Travellers talk about
“hi express”(8 reviews)
“front desk”(50 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel & Suites
Special Offer: Book Direct and Save
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Reviews (315)
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178
94
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11
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All reviewshi expressfront deskcanada's wonderlandfree breakfastwedding guestsrecommend this hotelthe breakfast areaparking lotclean hotelbusiness travelthe hotel staffstayed two nightsclose to the airportgreat place to stayhockey teamexcellent customer servicechecking in
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11 - 15 of 311 reviews
Reviewed 7 December 2017

Stayed at the hotel for a hockey tournament. Hotel had no hot water on the Thursday night until after lunch on Friday. GM was uninterested in dealing with complaints and began conversations with "what do you want out of this?". Then on the Friday an...More

Thank Chris L
Response from CanecoJ0, General Manager at Holiday Inn Express Hotel & SuitesResponded 8 December 2017

Chris, We are in receipt of your comments on your stay with us at the Holiday Inn Express & Suites Vaughan. I can appreciate your frustration as a result of your experience. As per our phone conversation in regards to the folliculitis contracted by a...More

Reviewed 1 December 2017

I was attending a seminar at the convention center nearby and booked very last minute a room on site. The service was outstanding. The night desk attendant, Amneet found a room in a very convenient section of the hotel and saved our journey. In fact...More

Thank Francois D
Response from CanecoJ0, General Manager at Holiday Inn Express Hotel & SuitesResponded 1 December 2017

Hello Francois, Thank you for your comments and feedback on your recent stay with our Hotel, the Holiday Inn Express & Suites Vaughan. I am pleased to read that Amneet and our team took good care of you. We look forward to another opportunity to...More

Reviewed 29 November 2017

We were fortunate to get in to this fully booked hotel because they had a last minute cancellation. The service was exceptional, and the staff very friendly. Would recommend highly. Breakfast was hot and delicious. I had forgotten a couple small things at home and...More

Thank caramarNiagara
Response from CanecoJ0, General Manager at Holiday Inn Express Hotel & SuitesResponded 1 December 2017

Thank for taking the time to post a survey on your experience while staying with our hotel, the Holiday Inn Express & Suites Vaughan. I am pleased to read that our team took good care of you. The Market remains very strong and vacancy is...More

Reviewed 23 November 2017

We do a lot of business travel and staying at a good clean quiet hotel is important I stayed for 3 nights at this location and it was one of the best hotels I have been in The night desk attendant Milena Randazzo was very...More

Thank johnbO5938TT
Response from Element H, General Manager at Holiday Inn Express Hotel & SuitesResponded 24 November 2017

Hello John, thank you for your comments and feedback on your stay with our Hotel, the Holiday Inn Express & Suites Vaughan. I am so pleased to read that Milena and team looked after you. It will be my pleasure to share this feedback with...More

Reviewed 23 November 2017 via mobile

It's 1.42 am and the battery from my door lock is dead so no one can open the door to my room except the locksmith who will be here in 30 minutes...no..but really?? It SUCKS to not be able to get into my room. I...More

Thank Marc L
Response from Element H, General Manager at Holiday Inn Express Hotel & SuitesResponded 24 November 2017

Hello Marc, Thank you for providing us with your feedback and can appreciate your frustration with your experience at our Hotel, the Holiday Inn Express & Suites Vaughan. Unfortunately, we do not have a Maintenance Associate on duty at 1:42am and the quickest resolution that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Breakfast Available
Breakfast included
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$132 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Vaughan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$132 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Vaughan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (30)
Room & Suite (23)
Pool & Beach (5)
Dining (3)
Questions & Answers
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mdgcarr
5 July 2016|
AnswerShow all 2 answers
Response from Rose h | Reviewed this property |
The holiday in in vaughn is 10 minutes away from Canada wonder land ...at this time they should offer you the stay plus the entrance to wonderland in the deal..
1
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Room Tips
"choose odd numbers, less traffic noise, but it's not bad."
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"I always choose an upper floor away from the elevator and not facing a highway."
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"Ask for Milena Randazzo , trust me."
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"Northwest rooms do not face a road so quieter."
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