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Novotel Toronto Vaughan Centre

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Novotel Toronto Vaughan Centre
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393 Reviews from our TripAdvisor Community

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Showing 353: English reviews
East Gwillimbury, Canada
1 review
Reviewed 1 week ago via mobile

Hotel was nice and clean, the staff was very helpful and accomadating to all my request. Front desk staff was so very pleasent and the restaurant is a hidden gem. I arrived at the hotel at 3 PM and was greeted by A nice young man I had requests of having my room away from the elevators on a higher... More 

Helpful?
Thank harryjose7
A TripAdvisor Member
Reviewed 1 week ago via mobile

I have been staying several hotels. Specially this hotel makes good impression. Kind staffs, clean environment s n delicious food at the restaurant all makes me happy while I was staying. I definitely recommend others who look for the room. Thank you novotel.

Helpful?
1 Thank A TripAdvisor Member
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Tripadvisor Member Thank you for choosing Novotel Vaughan and providing such a great feedback. I am glad we met your expectations and your stay was pleasant and enjoyable. We look forward to welcoming you again in the near future. Sincerely Eugene Vinogradov More 

Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

So close to great shopping. Counter space nice and nice decor. Disappointing that there wasn't complimentary coffee in the lobby and restaurant coffee was expensive not my fav. Had to walk past wedding guests using a hall room in our swimsuits to get to the pool -should be kept separate. Hot tub was dirty by the end of the weekend.... More 

Helpful?
Thank Sudstraveller
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Sudstraveller Thank you for your feedback and I am pleased that you found the location of the hotel a benefit while staying with us. Your further feedback is appreciated as it gives us a clear understanding of where further attention to detail is needed. I understand the convenience of a microwave in the guestroom; however since the hotel offers... More 

Dallas, Texas
Level Contributor
64 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 2 weeks ago via mobile

It's been a few years since I stayed here and I am happy to report that it's still a solid little hotel. All of my colleagues were staying at the Westin Prince, which is just TIRED and expensive. I liked the location of the Novotel so I decided to brave the daily traffic jam and stay in Vaughan. It was... More 

Helpful?
Thank TxTravelPro
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear TxTravelPro Thank you for making Novotel Vaughan a hotel of your choice and taking the time to provide such a wonderful feedback. I am delighted to hear that we were able to maintain the hotel the way you remembered it from few years ago and we continue to meet your expectations. I am sorry to hear that you spent... More 

Toronto, Canada
2 reviews
Reviewed 2 weeks ago via mobile

Amazing stay. Front Desk staff were very helpful and friendly. Love the food from the Trio Restaurant that is on site. Buffet Breakfast choices are really huge. The best part is, its right behind the Mall. You're my home away from home!

Helpful?
Thank Angelababy47
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Angelababy47 I am very glad to read your positive comments in regards to the hotel's service and facilities. Our goal is to satisfy all our guests’ needs and to exceed their expectations. I will pass your feedback to our entire team as we know it will mean a great deal to them. Thank you for your valuable time. It... More 

Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

Keep coming back for great food and service. Had the three course dinner here with Savour York, the best steak I've ever had! The wait staff was very accommodating with my allergy requests. Keep up the good work!

Helpful?
Thank Jane L
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Jane L Thank you so much for the time you took out of your day to share your satisfaction with your experience at Novotel Vaughan. It is wonderful to hear that you enjoyed Savour York dinner at Trio Restaurant and our staff were able to meet all your needs. We greatly appreciate your praising comments on our restaurant where... More 

Elmwood
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 24 October 2016

This was my second time at this hotel but first time staying here. First time i was visiting friends. Check-in and check-out was a breeze, staff was excellent to deal with. When we got to our room we noticed the hallway was freezing as well as the room. After bumping the heat up, two visits from a repair person as... More 

Helpful?
Thank bellefemme77
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear bellefemme77 I would like to thank you for sharing this review of your recent stay with us at Novotel Vaughan and apologize for the inconvenience you have experienced. It is through such feedback we are able to pinpoint any areas within the hotel which may have a room for improvement and for this, we are grateful. I will certainly... More 

Niskayuna, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

A Nice Hotel , Large rooms . I like the the way you needed your card key to access the elevator . large bathroom with ta rain spout . well stock with usb areas for phone and iPad and such . Great wifi connection . Vaughan Mills Mall with a number stores from Pro bass to Puma . Also great... More 

Helpful?
Thank Dtcat
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Dtcat First of all I would like to thank you for the great review following your visit to Novotel Vaughan. I am delighted to learn that we were able to match your expectations. Moreover, I am grateful for the highlights of the features that you found useful and convenient. Thank you for making us your choice hotel when visiting... More 

Vancouver, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 October 2016 via mobile

Stayed for a couple of days with a friend and my spouse. Rates were high for how isolated the hotel is, although it suited our needs for the event. Room had a frosted bathroom door and no fan which made for some awkward moments. Staff was very friendly and helpful when I lost a personal item by the pool. Hot... More 

Helpful?
Thank BOOMERANGO
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear BOOMERANGO Thank you for taking the time to provide your feedback. I apologize for your experience with the elevator and the temperature in the hallways. With such unpredictable weather and sudden temperature drops central temperature control system does not have enough time to adjust. I can assure you that our maintenance team is constantly working on improving the system’s... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel is located in one of Canada’s fastest growing cities;“The City of Vaughan, the City above Toronto”. In the heart of agrowing corporate centre, it is a perfect location for business.The proximity of attractions like Canada’s Wonderland andVaughan Mills Mall will appease the family shopper, historybuff and thrill seeker. The Novotel is the ideal hotel for yourleisure or business experience. ... more   less 

Additional Information about Novotel Toronto Vaughan Centre

Address: 200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
Region: Canada > Ontario > Vaughan
Price Range: $133 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Toronto Vaughan Centre 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Novotel Toronto Vaughan Centre Hotel Vaughan
Hotel Style:
#4 Business Hotel in Vaughan
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Toronto Vaughan Centre staff and other travellers.
5 questions
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Questions? Get answers from Novotel Toronto Vaughan Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any hotel we stay at we always ask for a quiet room away from the elevators and not near an ice machine as my wife is a sensitive sleeper.”
 of 5 bubbles Katmandu812, 26 Jul 2016 | Read review
“Any room is good, this hotel is not close to traffic”
 of 5 bubbles DeanL514, 25 Mar 2016 | Read review
“try to avoid rooms at the bottom of the hallway as the AC can be noisy during the day”
 of 5 bubbles wilf87, 29 Feb 2016 | Read review
“Ask for higher Rooms, less nose, better view!”
 of 5 bubbles RuiAlipio, 28 Feb 2016 | Read review
“We were on the 4th floor ....near elevators...but never heard any noise.”
 of 5 bubbles Yannik1313, 9 Dec 2015 | Read review
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