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Pleasant stay at the hotel with reasonable proximity to the airport and downtown Toronto.
Breakfast was 3 hot dishes (egg, sausage and potato) and 3 cereals plus porridge.
I did hear a resident complain to staff that there was a lack of fruit (bananas, apples...More
Thank ken m
Response from 00esa, Manager at Extended Stay Canada - Toronto - VaughanResponded 15 November 2017
Ken, thank you for staying Extended Stay Canada. We are delighted to read you liked our convenient location and the breakfast we serve. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk...More
Washroom not clean on the 1st day Fridge with bad interior smell left over beer. internet not functioning during peak hour... I would recommend to have free fast internet and clean washroom, better soap. I know there is a cost. Breakfast...egg, and sausage could be...More
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Response from 00esa, Manager at Extended Stay Canada - Toronto - VaughanResponded 11 November 2017
Bernards, thank you for staying with us and for taking the time to post your review. We apologize for the cleanliness issues you experienced in your room and regret the inconvenience this caused. We are working with our housekeeping team to tighten the procedures and...More
We were upgraded to a suite which made our stay even more enjoyable, Separate dining area, sitting room, kitchen with fridge and mini stove,bedroom equipped with a full screen TV and bathroom with a full size jacuzzi and clear glass shower stall and bidet. Furniture...More
Response from 00esa, Manager at Extended Stay Canada - Toronto - VaughanResponded 21 October 2017
Thank you for being our guest at Extended Stay Canada and for your review. We are glad to read you enjoyed your overall time with us and that your well-appointed room made it even better. We will be sure to share your feedback in regard...More
Tiles missing on main stairwell- hotel sign warns you to be careful. (Why not fix them instead?) My room's desk chair back was bent back at impossible angle - not clear why it was still in room. Doors to bedroom did not close properly so...More
1 Thank WalkingLadyJ
Response from 00esa, Manager at Extended Stay Canada - Toronto - VaughanResponded 19 October 2017
Please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with our maintenance team to take the corrective actions. We hope you will consider giving us another chance to make it up...More
A good place to stay, especially for a family or a large group of people since they also have 2 bedroom suites. The big plus for Extended Stay is that is one of the very few hotels that have a kitchenette which is very helpful...More
Thank JAY M
Response from 00esa, Manager at Extended Stay Canada - Toronto - VaughanResponded 13 October 2017
Jay, thank you for taking the time to post a nice review of the Extended Stay Canada. We always want every guest to have a pleasant experience, and we are glad to know we were able to accomplish this while you were here. Thanks again...More