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Hotel Pavillons Le Petit Manoir du Casino

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217 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Quebec City, Canada
Reviewed 3 weeks ago via mobile

We booked a room with a view on the Fleuve St-Laurent. Nice balcony, king size bed. Very comfortable. We took a package that was including a 3 course dinner and full breakfast. Excellent food. The personnel of the hotel is extremely nice. The proximity of the casino of Manoir Richelieu (short walk) is interesting. Also, the Manoir Richelieu golf course...

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Helpful?
Thank Sylvie54
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you so much for taking the time to express your satisfaction on Trip Advisor. We are truly happy to read that you fully enjoyed your stay at our hotel! It is always great to receive such positive feedback from our guests, and it pleases us to know that your room, with king size bed and balcony, has met your...

Erie
Reviewed 22 October 2016

I paid extra for a Queen room with a river view.. glad I did. It was so quiet there not even a car could be heard. The bed were firm but comfy. we did not use the jet bath, although it did work. The balcony is spectacular. Just a priceless view of the St Lawrence Seaway. You can leave the...

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Helpful?
Thank Mark A
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you so much for taking the time to evaluate us on Trip Advisor, we are truly happy to know that you fully enjoyed your stay with us and that you discovered some new things. It is true that you can have a spectacular view on the St Lawrence river from your balcony. We are really happy to know you...

Toronto, Canada
Reviewed 26 September 2016

Very well run hotel- amazing view-if you can afford to pay for a room with a river view-beautifully furnished rooms- very spacious-good wifi-breakfast was very disappointing-breakfast room as big as our room-terrible coffee and poor selection of breakfast items- staff not very friendly,

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Helpful?
Thank Indie75
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for taking the time to review us on TripAdvisor. We are glad that you have enjoyed your stay! We are proud to offer spacious rooms, many with a view on the Saint-Lawrence River. One could easily spend a few hours just looking at the beauty of the scenery. We are happy that you liked it. On the other...

Reviewed 10 September 2016 via mobile

No smiles No service Management makes no efforts to fix there mistakes. Will not come here again ever. If something goes wrong they will not try to make things wright. The view is good if you are on the good side.

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Helpful?
Thank LuckyPeterD
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

We are truly sorry to read that you have not fully appreciated your stay with us. Let us assure you that we read every customer’s review as they help us to know what we do right and what we have to improve. Our customer’s satisfaction is a priority for all our staff and we are really disappointed to see that...

montreal
Reviewed 8 September 2016

Booking on line can be deceiving. The photos are sometimes much nicer than reality. In this case, I was pleasantly surprised - it was nicer in person. This hotel was recently rebuilt after the previous building was taken by fire. The reception was welcoming - you can smell the newness of the building upon entering. The rooms are nicely appointed...

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Helpful?
Thank Bluenose1957
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you very much for taking the time to review our hotel on Trip Advisor. We are truly happy to see that you fully enjoyed your stay with us! We are glad to read that your room has met your expectations and that you appreciated the fireplaces. Moreover, it pleases us to know that you received a courteous and professional...

Sherbrooke, Quebec
Reviewed 23 August 2016

Amazing view of the St-Laurence seaway. Comfortable and cozy room. Small pools, warm water. Service at desk could be a little more informative. One hour away from whale watching expeditions. Golf course next to hotel. Five minute ride to village and shore

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Helpful?
Thank paulgX8459PC
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for taking the time to express your satisfaction on TripAdvisor! We are always pleased to receive positive feedback. First of all, it is true that our hotel offers an amazing view on the Saint-Lawrence river. We are glad that you were able to enjoy it. We take good note of your comment about the service you received. It...

Ottawa, Canada
Reviewed 5 August 2016

Le petit manoir was a nice surprise. The breakfast is amazing. It is way cheaper compare to Fairmount hotel and it is only a few steps away from the hotel/casino. They have a nice outdoor hot tub as well as a pool/hot tub inside. It was very quiet when we visited. The reason I am only giving 3 stars is...

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Helpful?
Thank farm2099
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for taking some of your time to write this review. We are glad that you enjoyed your stay with us. We are sorry if you felt like our staff wasn't friendly. We take this comment very seriously. Thank you for your feedback. We were pleased to read that you enjoyed our breakfast and our location near the casino....

Whitby
Reviewed 11 July 2016 via mobile

Found this hotel right next to the casino at 1/2 the price. Fantastic balcony view of the bay. Room was very spacious with a fireplace and bathroom had large tub. Very clean. Breakfast was included and very good. Restaurant staff we helpful and friendly. Would stay there again but longer next time. So worth the stay.

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Helpful?
Thank S_R123Whitby
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you very much for taking the time to review us on Trip Advisor. We are truly happy to see that you fully enjoyed your stay with us! It is always great to have such positive feedback from our guests. We are pleased to know that your room has met your expectations and that you appreciated the unique view on...

Montreal
Reviewed 19 May 2016 via mobile

If you are not there for the casino you should skip La Malbaie and this hotel. This hotel as well as the town lacks the charm of Baie St. Paul or Tadoussac. If you do stay in the town go to one of the boutique hotels or B&Bs. If you can afford the Manoir Richelieu it is well worth the...

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Helpful?
Thank Herzliah
Waterloo, Canada
Reviewed 8 May 2016

Small hotel with nice large rooms,studios. Well mantiened, clean, simple with great location just at higher level from the famous Fermoint hotel. Very friendly staff sp. at the breakfest room. Try to learn some French to manage your way in this area. Perfect for romantic visits.

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Helpful?
Thank Ashraf M
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for taking the time to review us on Trip Advisor. We are thrilled to see that you fully enjoyed your stay with us. It is always great to know that our staff received our guests with a courteous and helpful welcome. We are happy to see that the size and the cleanliness of your room has met your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Golf Course
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Hotel Pavillons Le Petit Manoir du Casino

Address: 525 Chemin des Falaises, La Malbaie, Quebec G5A 2V5, Canada
Region: Canada > Quebec > La Malbaie
Price Range: $152 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pavillons Le Petit Manoir du Casino 2.5*
Number of rooms: 153
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Pavillons Le Petit Manoir du Casino staff and other travellers.
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Questions? Get answers from Hotel Pavillons Le Petit Manoir du Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra for the river view... oh my”
  • morning sunshine!!!
 of 5 bubbles V5706CAmarka, 22 Oct 2016 | Read review
“Odd # rooms face the river with a balcony for the outstanding view. Corner rooms, # 125, 225..seem to have a double balcony.”
 of 5 bubbles Bluenose1957, 8 Sep 2016 | Read review
“River view”
 of 5 bubbles 139ashrafm, 8 May 2016 | Read review
“Facing the water with extra cost. Away from the spa. All have a balcony.”
 of 5 bubbles Freetobemyself, 17 Jun 2014 | Read review
“Pick river side!”
 of 5 bubbles Carey977, 27 Jul 2013 | Read review
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