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Fairmont Le Manoir Richelieu

Booking.comUS$138*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$174*
US$138*
US$174*
US$138*
US$174*
US$138*
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Fairmont Le Manoir Richelieu
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1,953 Reviews from our TripAdvisor Community

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Showing 783: English reviews
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Fredericton, Canada
Reviewed 5 days ago NEWvia mobile

We had a live band playing right under our bedroom window pass 1:00am. When we called the reception we were told there was nothing they could do. There was also fireworks show about 50 meters from our room that lasted a good 7 mins. It was a very expensive room 338$ for one night and we will not bring our...

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Helpful?
Thank Alessa_Corsilli
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Alessa_Corsilli, Thank you for choosing to stay with us, I want to sincerely apologize for your most recent experience. Your feedback is extremely helpful and it's important to us and I've shared most of it with our team already to address your concerns. We certainly would hate for this most recent experience to be the lasting impression you had...

New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This majestic hotel gets an excellent rating simply for its location in a wonderfully beautiful and serene setting along the St Lawrence River in the region of Charlevoix, Quebec (about a 2 hour drive and 80 miles east of Quebec City). The hotel has over 400 luxurious rooms, some of which have awesome views of the river. We have seen...

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Helpful?
1Thank R G
About Hotel's Favourite Review
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Bonjour RG, Thank you for your loyalty to the Fairmont Le Manoir Richelieu ! I am glad your experience and your overall stay went well. We are sorry for the inconvenient concerning the pool that we are renovating. Hope to see you again soon, Karim Ikrimah Director Of Operations Fairmont Le Manoir Richelieu

Reviewed 1 week ago via mobile

I stayed here 2 nights on business, they had a live band just outside my room that played loud music until 2 in the morning. When I called the front desk they told me there was nothing they could do... Great service for a 5 star hotel! Avoid at all cost. Expensive for nothing! Restaurant service was deplorable.

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Helpful?
1Thank marioIac
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear MarioIac, Thank you for taking the time to tell us about your experience at the Fairmont Le Manoir Richelieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

donnacona
Reviewed 1 week ago

On arrival, the doorman open the door and wishes us a good day. We cannot see the check-in counter so we walk in a direct line in front of us. After a while, we enter a boutique to ask and had information it was on the Grand Hall floor, 1 floor up. We saw later they have a " way...

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Helpful?
Thank joeetclaude
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Joeetclaude, Thank you very much for your kind words of appreciation and for you useful suggestions. We are grateful you took the time to review your stay at Fairmont Le Manoir Richelieu, and we cannot but apologize again for the inconvienence caused, it did indeed take a little bit for the problem to be solved but it finally has....

Montreal, Canada
Reviewed 1 week ago

I was surprised to have such a disappointing stay at this hotel. Upon arrival my baggage was misdirected and took 1 hour to be found. The hotel room was 25 degrees celsius my entire stay and the front desk simply advised that the heaters were still on and unfortunately the air conditioning has not been activated! Unable to sit in...

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Helpful?
Thank Pina D
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Sir, Dear Madam, Thank you for taking the time to post your review and feedback on TripAdvisor. However, I was disappointed to read that some details kept you from thoroughly enjoying your stay. We highly value your feedback as it is what enables us to keep improving our services. I hope we will have the opportunity to welcome you...

Reviewed 1 week ago

Our decision to stay here was based mainly on its location but we were extremely satisfied with our time there . Our room was directly overlooking the majestic gulf of St.Lawerence the room was spacious and the bed very comfortable . The staff were extremely friendly and make you feel welcome throughout the complex we were fortunate enough to assist...

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Helpful?
Thank Janet D
Sutton, Canada
Reviewed 3 weeks ago

Beautifully redecorated hôtel located in front of the St Lawrence river. Nice spacious rooms and modern bathrooms with great service. Room facing the River (salted at that level), are the best with a gorgeous view. Spa is superb. If you like gambling the casino is walking distance accross the side entrance.

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Helpful?
Thank Rita499380
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Rita499380, I would like to personally thank you for taking the time to write such a nice review of your recent stay at Fairmont Le Manoir Richelieu. The entire team is delighted to read your stay was a "complete bliss" and also that you have appreciated the service of our team. We look forward welcoming you back for another...

Reviewed 14 April 2017 via mobile

This is an immense castle like hotel in the mountains of the Charlevoix region of Quebèc. I had a great time with my family exploring the grounds and mountains. We went on a snowmobiling tour with Steve which was super fun. Pierre who helped us book the tour was also very nice. Eric in the restaurant really went above and...

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Helpful?
Thank aphrodite32101
Toronto, Canada
Reviewed 12 April 2017

I very much like staying at Fairmont properties needless to say :) This particular one is an older hotel which adds to the charm but well kept, however, some upgrades wouldn't hurt. Well cared for beautiful accommodations in a very pretty setting. Food at this Fairmont is always excellent, and we purposely chose them because of their healthier menus options...

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Helpful?
Thank A L
Montreal, Canada
Reviewed 30 March 2017 via mobile

I had the distinct displeasure of eating at Table et Terroir on a Saturday in March. There were just 2 of us and the table which was up against a post was no more than 24 inches wide. The food was under seasoned and not just off. I started with a duck confit with butternut squash raviolis. I ate the...

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Helpful?
Thank Donna A
Karim I, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Donna A, Thank you so much for your feedback and for bringing these issues to my attention. I am truly sorry to hear that we failed to provide you with the exceptional service that we are known for. Your detailed comments have certainly helped us identify areas that require additional training for our team. I am grateful that we...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fairmont Le Manoir Richelieu
Fairmont Le Manoir Richelieu
Cuisines: Canadian, French, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The entire team of Fairmont Le Manoir Richelieu welcomes our guests to experience unique gastronomy, spectacular views and the abundance of activities available in the picturesque region of Charlevoix. Located only an hour and fifteen minute drive from Quebec City, nestled between mountains, forest and the scenic village of La Malbaie, our property, offering 405 rooms and 4 restaurants is the ideal retreat whether you are in need of a peaceful getaway or an active expedition. Our team’s mission is to make you feel at home and we will ensure everything runs smoothly from your arrival to your departure. Winter activities at Fairmont Le Manoir Richelieu include: snowmobile, dog sledding, snowshoeing, cross-country skiing, as well as skiing in one of the nearby ski resorts, Le Massif or Mont Grand-Fonds. During the summer season, countless options are also available to you: whale watching, 27-holes world class golf course, mini golf, tennis, outdoor pools, hiking…to name a few! Since we care about the whole family’s well-being, children are invited to enjoy the exciting activities available within our children’s Beluga Club. The possibilities are endless at Fairmont Le Manoir Richelieu, and our concierge will be delighted to assist you with any request you may have concerning the area activities, such as the Astronomical Observatory of Charlevoix, the Hautes-Gorges-de-la-Riviere-Malbaie national park, the trail of flavors and The Baie-Saint-Paul village. Located next to Fairmont Le Manoir Richelieu is the Casino de Charlevoix, offering guests the opportunity to test their luck and experience the vibrant nightlife that is waiting right outside our doors. For a perfect afternoon escape, unwind at the Spa du Manoir and treat yourself to one of our signature treatments, complete with a dip in the Jacuzzi or the indoor pool. ... more   less 

Additional Information about Fairmont Le Manoir Richelieu

Address: 181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
Region: Canada > Quebec > La Malbaie
Price Range: $231 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Manoir Richelieu 4.5*
Number of rooms: 405
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Also Known As:
Fairmont Le Manoir Richelieu Hotel La Malbaie
Fairmont Hotel La Malbaie
Fairmont La Malbaie
La Malbaie Fairmont
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Manoir Richelieu staff and other travellers.
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Questions? Get answers from Fairmont Le Manoir Richelieu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms have a view on the St-Lawrence river....Beautiful”
joeetclaude, 19 May 2017 | Read review
“room facing the river are the best”
Rita499380, 3 May 2017 | Read review
“ask for the view of the river”
limo93_2010, 28 Feb 2017 | Read review
“rooms facing the water with jacuzzi is the best”
, 16 Feb 2017 | Read review
“Saint-Laurence view”
Amarevita, 23 Jan 2017 | Read review
5 of 5
Booking.com
US$138* /night
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Prices are for 1 room, 2 adults
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