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Fairmont Le Manoir Richelieu

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1,879 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Le Manoir Richelieu
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Showing 760: English reviews
Canada
Level Contributor
145 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 20 October 2014

Went with my wife on a special week-end and wanted to have a drink prior to dinner. Went to the bar section in the place overlooking the surroundings and facing the sea. Waited for service, finally ordered and waited... waited... waited... We were convinced that the waitress had forgotten, serving everyone but us and not even saying sorry or its... More 

Helpful?
3 Thank Serge007
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Bonjour, First, I would like to thank you for taking the time to share about your recent experience at our property. The feedback from our guests is of a real importance for us. I apologize that this experience at our restaurants was not up to the Fairmont Le Manoir Richelieu reputation. This is definitely not the type of experience that... More 

Saint-lazare
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2014

Loved the view form the 1st hole of golf the St-Laurent. Daniel, who was in charge of the golf carts was so interesting and kind! Loved the outdoor heated pool and hot tub. The mini-putt is great. You must try the martinis with olives…the best ever!

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Mark-Christine S
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Christine S, Thank you for sharing your comments. I am glad that you enjoyed your experience at the Fairmont Le Manoir RIchelieu. I will pass your comments to Daniel at the Golf Club. We hope to welcome you again in a near future. Kind regards, Pierre Papillier Director of Operations Fairmont Le Manoir Richelieu More 

Clinton, Massachusetts
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 October 2014

Can't possibly come here enough. The view is grand, the rooms are clean and large, and you have plenty of activities to keep you busy. The pool is nice and so aren't the grounds. A stay here is worth whatever they charge. I can't wait to come back.

Helpful?
Thank Judith T
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Judith T, Thank you for sharing your comments. I am glad that you enjoyed your experience at the Fairmont Le Manoir RIchelieu. We hope to welcome you again in a near future. Kind regards, Pierre Papillier Director of Operations Fairmont Le Manoir Richelieu More 

Ottawa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2014

From the moment I arrived and stepped out of my car (valet service) to the moment my bags arrived at my room prior to me stepping into the suite, I felt like royalty. Restaurant choices were abundant, room service prompt and elegant, underground casino access convenient, and the grounds maintained. The fitness center well-equipped and heated outdoor pool with waterfall... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Margaret Y
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Margaret Y, I am glad that you enjoyed your last stay at the Fairmont Le Manoir Richelieu. We are also delighted that one of our Sealy mattress participated in providing you with a great night of sleep. We hope to welcome you again at our property in a near future. Kind regards, Pierre Papillier Director of Operations Fairmont Le... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2014

We had a three day stay in this hotel. Location is great, view as well, great feature is their well kept hiking path. Room is what you expect when you pay >$400 for a room with a view of the parking lot. Otherwise, no real luxerious feeling it all, constant push of staff to upgrade/upsell you, Internet costs extra ...... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
2 Thank Frank P
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Bonjour, First, I would like to thank you for taking the time to share about your experience at the Fairmont Le Manoir Richelieu. Our guest comments are of a great value to us. Unfortunately, I understand that your last stay was not up to your expectations. What you describe is definitely not what you would expect from our property. I... More 

Helecine, Belgium
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2014

good average hotel, comfy , good looking, but old british styled: included dust and poor food. the staff is very attentive to our concerns. avoid to eat at the belle rive restaurant. The location and view is fantastic, also the rooms are very clean and well furnished: beds are top!!!!

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank anonpeutetre
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Bonjour, First, I would like to thank you for taking the time to share about your experience at the Fairmont Le Manoir Richelieu. Our guest comments are of a great value to us. Unfortunately, I understand that your last stay did not go up to your expectations. What you describe is definitely not what you would expect from our property.... More 

Norfolk, Nebraska
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 October 2014

We played golf at the resort golf course. The most outstanding views I have ever seen. The course was well maintained, but the greens were tournament speed, slope and tough pins. The resort is beautiful, food that we had at the bar, primer in was done perfect. Drinks also we great, the server was just right attive. Rooms are beautiful... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Pete B
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Thank you so much for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We will share your comments with our team. We all look forward to welcome you again to the beautiful region of Charlevoix! More 

Toronto, Ohio
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 October 2014

Visited in the fall. The colours were great. Hotel is very clean and rooms are luxurious. The restaurant was fantastic with beautiful views of the river. Customer service is top knotch. Casino, heated pool, gym, walking trails - lots to do. Very nice stay !

Helpful?
Thank Rschoutsen
Pierre_Papillier, Director of Operation at Fairmont Le Manoir Richelieu, responded to this review

Thank you for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We are delighted to know that you have enjoyed your stay with us and we will gladly share your comments with our team. We are looking forward to welcome you again to the beautiful region of Charlevoix! More 

Wokingham, United Kingdom
Level Contributor
255 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 2 October 2014

Le Manoir Richelieu is superbly located, with great views from the terraces and restaurants, but the building itself is a little unusual: to start off with, the reception is not on the ground floor, but on the floor above ("The Grand Hall"), so checking in necessitates finding the elevator or negotiating the stairs. The rooms are divided into 2 wings... More 

Helpful?
Thank Jonathan G
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Thank you for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We are looking forward to welcome you again to the beautiful region of Charlevoix! More 

Toronto, Canada
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 October 2014

This Fairmont resort is exactly that.. Fairmont Quality, at a property with all the luxury expected at a resort hotel. I have to say, this Fairmont is probably one of my favorites. Located just outside of a small town called La Malbaie allows you to take a "day trip" into town to have a coffee at the local artisanal bakery/coffee... More 

Helpful?
Thank hugemountain
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Thank you for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! Thank you as well for your support and do not hesitate to share your secret. We are looking forward to welcome you again to the beautiful region of Charlevoix! More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fairmont Le Manoir Richelieu
Fairmont Le Manoir Richelieu
Cuisines: French, Canadian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The entire team of Fairmont Le Manoir Richelieu welcomes our guests to experience unique gastronomy, spectacular views and the abundance of activities available in the picturesque region of Charlevoix. Located only an hour and fifteen minute drive from Quebec City, nestled between mountains, forest and the scenic village of La Malbaie, our property, offering 405 rooms and 4 restaurants is the ideal retreat whether you are in need of a peaceful getaway or an active expedition. Our team’s mission is to make you feel at home and we will ensure everything runs smoothly from your arrival to your departure. Winter activities at Fairmont Le Manoir Richelieu include: snowmobile, dog sledding, snowshoeing, cross-country skiing, as well as skiing in one of the nearby ski resorts, Le Massif or Mont Grand-Fonds. During the summer season, countless options are also available to you: whale watching, 27-holes world class golf course, mini golf, tennis, outdoor pools, hiking…to name a few! Since we care about the whole family’s well-being, children are invited to enjoy the exciting activities available within our children’s Beluga Club. The possibilities are endless at Fairmont Le Manoir Richelieu, and our concierge will be delighted to assist you with any request you may have concerning the area activities, such as the Astronomical Observatory of Charlevoix, the Hautes-Gorges-de-la-Riviere-Malbaie national park, the trail of flavors and The Baie-Saint-Paul village. Located next to Fairmont Le Manoir Richelieu is the Casino de Charlevoix, offering guests the opportunity to test their luck and experience the vibrant nightlife that is waiting right outside our doors. For a perfect afternoon escape, unwind at the Spa du Manoir and treat yourself to one of our signature treatments, complete with a dip in the Jacuzzi or the indoor pool. ... more   less 

Additional Information about Fairmont Le Manoir Richelieu

Address: 181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
Region: Canada > Quebec > La Malbaie
Price Range: $214 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Le Manoir Richelieu 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Fairmont Le Manoir Richelieu Hotel La Malbaie
Fairmont Hotel La Malbaie
Fairmont La Malbaie
La Malbaie Fairmont
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Manoir Richelieu staff and other travellers.
9 questions
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Questions? Get answers from Fairmont Le Manoir Richelieu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view (ocean)”
 of 5 bubbles normandp43, 22 Nov 2016 | Read review
“river view is worth the extra money”
 of 5 bubbles 258melindag, 21 Nov 2016 | Read review
“St Lawrence view is the premium side of the hotel but all are good.”
 of 5 bubbles davidschleifer, 1 Nov 2016 | Read review
“I would recommend a view of the river but there are some rooms overlooking private gardens which might suit some.”
 of 5 bubbles annemN607PW, 1 Nov 2016 | Read review
“The best views are from rooms facing the river.”
 of 5 bubbles CoyneToronto, 29 Oct 2016 | Read review
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